企业客户经理
Enterprise Account Executive
超过20年，Smartsheet 一直赋能团队无缝管理任务并更智能地扩展解决方案。现在，在我们最雄心勃勃的篇章中，我们正在将人类团队与AI代理结合。通过协调代理擅长的工作，自动化手动任务，并在大规模中发现洞察，我们为人们腾出空间，专注于真正重要的事情：判断力、创造力和大格局思考。这就是工作中的魔法，也是我们每天全力以赴的原因。
Smartsheet 正在寻找一名 **企业客户经理** 加入我们的 EMEA 组织。你将负责通过扩大现有客户的使用率以及开拓新客户来提升软件和服务的销售。这是一个令人激动的机会，帮助打造对 Smartsheet 战略意义重大的垂直领域。
该职位位于 Smartsheet 的 **伦敦，英国（混合办公或英国远程办公）**，并向 **企业销售区域总监** 汇报。
**你将：**
- 超额完成季度和年度软件和服务销售配额
- 通过与解决方案工程、咨询、客户成功、客户成果、市场和销售开发团队合作，领导主要和次要客户团队
- 在你的客户群中制定短期和长期的增长和续约策略
- 平衡战术执行，同时最终瞄准复杂且高价值的解决方案型交易
- 主动开发未经请求的提案，与客户计划保持一致，并将 Smartsheet 定位为企业软件解决方案提供商
- 准确预测销售机会，同时跟踪和使用可预测销售成功的关键指标
- 执行其他分配的任务
**你具备：**
- 7年以上企业软件或服务销售经验
- 明显的超额完成配额记录，并因高绩效获得认可
- 明显的与企业组织（员工数超过10,000人）中的高级业务负责人、IT高管和运营经理建立关系的经验
- 对直接销售和通过合作伙伴销售的理解和经验
- 管理大量且多样化的销售机会管道的证明能力
- 制定成功市场进入策略的证明经验
- 执行复杂、解决方案型战略销售流程的证明经验
- 在管道生成方法、区域规划、客户规划和交易执行方面具有世界级的销售基础
- 对自身行为高度负责
查看英文原文
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
Smartsheet is looking for an **Enterprise Account Executive** to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet.
This role is based at Smartsheet in **London, UK (hybrid or UK, remote eligible)** and reports to a **Regional Director, Enterprise Sales.**
**You Will:**
- Exceed quarterly and annual software and services sales quotas
- Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development
- Develop short and long-term growth and renewal strategies across your customer base
- Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals
- Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider
- Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success
- Perform other duties as assigned
**You Have:**
- 7+ years of experience selling enterprise software or services
- Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance
- Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterprise organisations (>10,000 employees)
- Understanding and experience of selling directly and through partners
- Proven ability to manage a large and diverse pipeline of sales opportunities
- Proven experience in developing successful go-to-market strategies
- Proven experience executing complex, solution-based strategic sales processes
- World class sales basics in terms of pipe generation approaches, territory planning, account planning and deal execution
- Highly accountable for actions and performance
- Resilient and adaptable to change
- High integrity with the ability to build trust
- Excellent instinct and judgment to make sound choices
- Strong self awareness in terms of strengths, weaknesses and where to have the highest impact
- Comfort in ambiguity with the ability to translate complexity into clarity
- High humility with a mindset of continuous improvement
- Curious, creative and able to respectfully challenge
- Self-motivated and driven by a need to make a difference
- Provides leadership by leveraging collective strengths, providing vision and by buying into collective objectives
- Legally eligible to work in the UK on an ongoing basis
**Perks & Benefits:**
- Employer-paid Private Medical and Dental, additional cost for family members
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
**Get to Know Us:**
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
**Equal Opportunity Employer:**
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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