赌场发牌员
Casino Dealer
这是一个远程职位。
工作人员将根据赌场运营手册中的指示履行职责，确保符合公司的政策和程序，达到最高效率、客户服务和安全标准。发牌员是顾客与赌场管理之间的直接联系人，因此需要遵守最高水平的职业素养、仪表和沟通能力。赌场管理可能会指派发牌员其他非赌场运营的职责。发牌员需以最高效率、客户服务和诚信标准完成这些职责。为了持续超越顾客期望并提供最高水平的产品和服务，可能根据需要分配额外职责和责任。
要求
核心职责
· 按照游戏规则、政策和程序发牌。
- 确保下注合规并按照游戏规则和限额进行支付。
- 为筹码兑换货币。
- 告知顾客游戏规则，并按照程序执行游戏规则。
- 确保游戏保护和公司资产的保护。向主管报告任何可疑行为以防止欺诈。
- 与主管核对资金和信用额度。
- 监督赌场设备的正确使用，并立即向主管报告任何损坏或丢失。
- 协助顾客解答有关赌场活动的问题，或转介至相关人员。
- 执行赌场主管指派的其他职责。
- 遵守 SEMS 和 NCL 赌场运营推荐的标准和指南。
- 完成其他相关职责，或根据指示完成。未列出的具体职责并不排除主管指派与该职位逻辑相关的职责。
- 必须熟悉安全与环境保护政策以及 SEMS，并执行与其职位相应的政策和程序。
最初发布于 Himalayas
查看英文原文
This is a remote position.
Dealers will perform their duties in accordance with the directives as set down in the Casino Operations Manual ensuring that the highest standards of efficiency, guest service andsecurity are met in accordance with the company's policies and procedures.The Dealer serves as the direct contact between the patrons and the Casino Managementand as such is required to conform to the highest levels of professionalism, appearance andcommunication.The Casino Management may assign a Dealer other duties outside the Casino Operation.The Dealer is expected to perform these duties to the highest standards of efficiency, guestservice and integrity.In order to consistently exceed guest expectations and provide the highest levels of productand services, additional duties and responsibilities may be assigned as needed.
Requirements
ESSENTIAL FUNCTIONS
· Deal games in accordance with the rules of the game, policies and procedures.
- Ensures betting compliance and payments in accordance to game rules and limits.
- Provides exchange of currency for chips.
- Informs guests of game rules and enforces game rules in accordance to procedures.
- Ensures game protection and protection of Company's assets. Informs Supervisor of
any suspicious behavior to prevent fraud.
· Verify bankrolls and credits with Supervisor.
- Supervises the proper care and use of Casino equipment and reports any damage or
loss immediately to the Supervisor.· Assist guest with questions regarding Casino activities or refers to appropriate
personnel.
· Assumes other duties as assigned by the Casino Supervisor.
- Maintains the standards and guidelines recommended by SEMS and NCL Casino
Operations.· Performs other related duties as assigned or as directed. The omission of specific
duties does not preclude the supervisor from assigning duties that are logicallyrelated to the position.· Must be familiar with the Safety and Environmental Protection Policy and the SEMS,
and carry out the policies and procedures appropriate for his/her position.
Originally posted on Himalayas