客户经理（具备制药/全渠道经验）

Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

Role description: Viseven is strengthening its commercial presence in the pharma industry by expanding a team of consultative Account Executives capable of speaking the language of modern omnichannel pharma engagement - not only selling services, but helping clients rethink how commercial, marketing, medical, and digital teams operate together.

Why this role may be interesting for you:
- Opportunity to apply your pharma omnichannel experience in a more strategic and commercially impactful way
- Exposure to international pharma transformation programs and enterprise-level discussions
- Ability to influence how pharma organizations operationalize digital engagement and AI adoption
- High-autonomy, consultative environment focused on outcomes rather than internal bureaucracy

What we provide:
We know our team members are key to achieving our goals, so we value and empower them to share their vision. We reward this passion with exceptional benefits, including:
Competitive Compensation: Regular performance-based salary and career development reviews.
Experienced Team: Join a passionate, experienced team in a friendly atmosphere.
Career Growth: Opportunities for professional and career advancement.
Paid Time Off: 18 business days per year (20 business days after 2 years of service).
Sick Leave:
Non-documented: 4 business days per year.
Documented: 20 business days per year.
Family Leave: 3 paid business days for marriage, childbirth, or bereavement.
Medical Insurance: Comprehensive coverage.
English Courses: Learning opportunities to improve your language skills.
Professional Development: Participation in forums and conferences.
Corporate Events: Regular team-building activities and events.
Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.

Responsibilities:

Strategic Omnichannel & Consultative Selling

• Lead consultative sales conversations with pharma stakeholders around:
• - omnichannel engagement
• - modular content
• - digital content operations
• - CRM and customer engagement ecosystems
• - AI-enabled commercial workflows

• Act as a trusted advisor helping clients identify operational inefficiencies, ecosystem gaps, and scalable engagement opportunities.

• Translate client transformation challenges into structured solution proposals with measurable business impact.

Revenue Growth & Account Development

• Drive the full sales cycle - from qualification to negotiation and contract signature - for enterprise and mid-market pharma clients.

• Manage a defined set of strategic accounts and new business targets, ensuring consistent pipeline generation and progression.

• Develop and execute account growth plans in collaboration with CSM and Delivery teams.

• Increase adoption of scalable and retained offerings (e.g. platforms, licenses, packaged services).

Pharma Ecosystem Engagement

• Build relationships with commercial, omnichannel, marketing, digital excellence, IT, procurement, and medical stakeholders.

• Lead discovery sessions focused not only on business needs, but also on operational and organizational realities inside pharma companies.

• Represent Viseven at pharma industry events, roundtables, and transformation-focused discussions.

Commercial Excellence & Internal Collaboration

• Collaborate with SDRs, Marketing, Partnerships, Product, and Delivery teams to ensure coordinated outreach and accurate scoping.

• Contribute to proposal development, RFP participation, pricing strategy, and GTM refinement.

• Share market insights and omnichannel trends to influence internal strategy and portfolio positioning.

Required skills & knowledge:

• 3+ years of experience in:

• pharma omnichannel / digital engagement roles

• consultative B2B sales

• account management

• commercial excellence

• customer engagement transformation

• Strong understanding of pharma commercial operations and omnichannel engagement models

• Ability to navigate complex stakeholder environments and decision-making structures inside pharma organization

• Excellent command of English (C1+)

Will be considered as a strong advantage:

• Experience working inside pharma companies or omnichannel consulting environments

• Experience with platforms such as: Veeva, Salesforce, Adobe, CRM / engagement ecosystems

• Experience participating in digital transformation or customer engagement initiatives

• Existing pharma network in the European region

• Experience with AI-enabled commercial or marketing workflows

What we’re looking for specifically:

• Understanding of how pharma teams actually work across marketing, medical, sales, CRM, and content operations.

• Familiarity with concepts such as:

• modular content

• CRM ecosystems

• Veeva / customer engagement flows

• Omnichannel orchestration

• AI-assisted engagement models

• Strong consultative mindset - ability to connect business pain points with scalable operational solutions

• Comfort discussing transformation topics with both business and operational stakeholders