活动运营专员
Events Operations Specialist
你好！👋 我是Paula，WeTravel的市场经理。我来自墨西哥，现在在德克萨斯州休斯顿工作 🇺🇸。我负责这里的品牌营销中心；我们活动、内容、社区和需求计划背后的团队。活动是我们最强大的销售线索渠道之一：我们的现场参与让我们能够向全球的团体旅游运营商展示WeTravel。我正在寻找一位活动运营负责人，作为我们现场活动的运营核心——这个人要确保每个活动都能按时且在预算内完成。
### **职位简介**
这是一个需要亲力亲为、协调性很强的职位。你将成为所有参与活动人员之间的纽带——包括客户经理、销售经理、供应商、财务、设计和活动组织者，确保他们保持一致并共同推进。你将负责日历、物流、合同和发票，以及日常执行，将一系列活动转化为高效运作的体系。这个职位不是关于制定战略方向，而是关于将战略落地。如果你擅长将多个复杂部分理顺，并以成功举办活动为荣，那么请继续阅读。
### **我们的工作方式**
在WeTravel，活动是核心销售线索引擎，而这个职位是该流程的运营核心。你将负责全流程的执行，并拥有自主权来建立和维护让一切顺利运行的系统。然而，这份工作的核心是协调：你将为每个活动与销售经理和代表建立专门的Slack频道，处理审批流程，管理供应商和财务，并与设计和数据/运营团队合作。我们行动迅速，日程每季度都会根据新机会进行调整，我们重视那些能在快节奏物流中带来结构和冷静的人。
### **为什么你应该或不应该申请**
**你应该申请，如果你：**
- 英语流利（其他语言是加分项——请在简历中列出）。
- 有B2B现场活动的实际经验；在真实截止日期压力下管理展位、供应商关系和物流。
- 沟通能力出色，并真正享受协调工作——你在每个活动中都乐于成为销售、运营和内容之间的枢纽。
- 天生有条理；你建立日历和系统，而不是仅仅应对眼前的事情。
查看英文原文
Hi! 👋 I'm Paula, Marketing Manager at WeTravel. I'm originally from Mexico and now based in Houston, TX 🇺🇸. I lead the brand marketing hub here; the people behind our events, content, community, and demand programs. Events are one of our most powerful pipeline channels: our field presence puts WeTravel in front of group travel operators all over the world. I'm seeking an Events Operations Lead to serve as the operational backbone of our presence—the person who ensures every event happens on time and within budget.
### **About the Role**
This is a hands-on, coordination-heavy role. You will serve as the link between everyone involved in an event—Account Executives, Sales Managers, vendors, finance, design, and event organizers—ensuring they all stay aligned and moving forward together. You'll own the calendar, the logistics, the contracts and invoicing, and the day-to-day execution that turns a slate of events into a smooth-running operation. This role is not about setting the strategic direction. Instead, it's about bringing the strategy to life. If you're someone who excels at bringing order to a dozen moving parts and takes pride in executing a flawless event, read on.
### **How We Work**
At WeTravel, events serve as a core pipeline engine, and this role is at the operational heart of that process. You will be responsible for end-to-end execution and will have the autonomy to build and maintain the systems that keep everything running smoothly. However, the essence of this job is coordination: you will establish dedicated Slack channels with Sales Managers and representatives for every event, navigate approval chains, manage vendors and finances, and collaborate with both the design and data/operations teams. We move quickly, our calendar shifts quarter to quarter as new opportunities arise, and we value individuals who can bring structure and composure to fast-paced logistics.
### **Why You Should or Shouldn't Apply**
**You should apply if you:**
- Are fluent in English (other languages are a plus—be sure to list them in your resume).
- Have hands-on B2B field-event experience; running booths, vendor relationships, and logistics under real deadline pressure.
- Have excellent communication skills and genuinely enjoy the coordination side of the job—you're comfortable being the hub between sales, ops, and content on every event.
- Are naturally organized; you build calendars and systems rather than just responding to what's in front of you.
- Are comfortable owning admin (contracts, invoicing, expense reconciliation) as part of the job, not a task to hand off.
- Can work a sales approval chain and coordinate onsite teams without needing every step spelled out.
- Want to build repeatable systems and document what you learn so the operation doesn't rely on tribal knowledge.
- Are comfortable traveling for work related events once or twice a year.
**Bonus points if you have:**
- Experience in the travel industry, marketplace businesses, or community-led growth models.
- Familiarity with HubSpot and event ROI tracking.
- Experience building or scaling an event playbook / SOP from scratch.
- Fluency with AI tools to automate parts of the event workflow.
**You might not be the right fit if you:**
- Prefer a fixed, unchanging calendar over one that pivots quarter to quarter.
- See admin (contracts, invoicing, expenses) as beneath the role rather than part of it.
- Find it challenging to coordinate across many stakeholders without losing momentum.
- Struggle in fast-paced environments or with frequent change.
- Prefer a highly structured corporate environment with rigid processes.
### **On a Weekly Basis You Will Find Yourself**
- Owning the yearly event calendar (~55 events, built each October as the baseline) and keeping it a living plan — requests come in and priorities shift every quarter, and you adjust and re-pivot.
- Handling event execution and logistics end-to-end: vendor and event liaison (booth build, collateral, registration, exhibitor profiles, passes, VAT), procurement, shipping coordination, and swag.
- Owning the administrative backbone of events: event agreements and contracts, invoicing, and setting up and reconciling out-of-pocket expenses in Ramp.
- Serving as the primary coordination point between sales and the event team for every event: setting up dedicated Slack channels with sales managers and reps, coordinating AE requests through the approval chain, and pulling together the onsite team, all in one continuous thread from planning through the event.
- Partnering with our data/ops team on pre-event lead list submission and post-event lead routing — you feed accurate inputs into that process, while the list build and reporting dashboard are owned by data/ops.
- Owning the collection and tracking of qualitative event feedback: post-event surveys, sales input on lead quality, what worked and what didn't as your contribution to the ROI picture.
- Partnering with our Content & Social Lead to brief our creative/design lead on booth and print materials.
- Co-owning and continuously building the event playbook (SOP) so event operations don't depend on one person holding it all in their head.
### **Benefits**
- Full-time, Fixed Term Contract (International Contractor).
- Generous "Time to Recharge" policy; enjoy unlimited paid time off to rest, recharge, and show up as your best self.
- Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
- Work remotely for a maximum of 4 weeks per calendar year. (Although this is a remote role, employees are hired into a designated country of employment. Our Work From Anywhere benefit provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.)
- Extensive paid family leave.
- Three paid volunteer days per year ; take time to give back to causes you care about, on us.
- 2-week cross-functional onboarding program.
- Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
- Join an international, travel-loving team with a passion for adventure and innovation.
### **Please Note**
- **As a member of our international team, you’ll work full-time under a B2B contractor agreement, with monthly payments in USD.**
- For this role, we can only consider candidates with the legal right to work in Mexico. Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.
### Equal Opportunities
WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!