会员与支付产品经理
Product Manager, Membership & Payments
Raya 正在构建更好的社交互联网。我们的使命是成为全球最优质的、值得信赖的、真实的连接平台。我们汇聚了一个精选的全球社区，创造了一个提升的体验，让会员可以发现并建立其他地方找不到的有意义的联系，这些联系围绕着值得信赖的推荐以及我们以信任、创造力和互惠为核心的价值观。
我们正在寻找一位经验丰富的产品经理加入我们的核心会员体验团队，负责会员生命周期中的关键部分，特别是支付方面。会员体验负责从申请和注册到激活、订阅、续订和重新激活的整个旅程。该职位将负责将已通过审核的申请人转变为会员的体验，并让会员能够无缝地开始、管理并重新激活他们的会员资格，其中支付是这一旅程的核心。
理想的候选人拥有 4 年以上产品管理经验，专注于构建消费者订阅产品，有深入的 iOS 支付和订阅经验，包括 Apple StoreKit 和第三方支付提供商如 Stripe。我们希望找到一位亲力亲为的产品经理，喜欢深入细节，与工程、设计和数据团队紧密合作，并从识别问题到推出解决方案并衡量效果全程负责。
我们提供全面的医疗和牙科保险，每天 50 美元的餐饮配送预算，基于股权的雇佣方式，良好的企业文化，学习机会，无限假期，12 周带薪育儿假，每年为所有员工支付 1000 美元用于去他们从未去过的世界某个地方，因为我们秉持着人类连接、同理心和好奇心的价值观。
Raya 正在构建更好的社交互联网。我们的使命是成为全球最优质的、值得信赖的、真实的连接平台。我们汇聚了一个精选的全球社区，创造了一个提升的体验，让会员可以发现并建立其他地方找不到的有意义的联系，这些联系围绕着值得信赖的推荐以及我们以信任、创造力和互惠为核心的价值观。
我们正在寻找一位经验丰富的产品经理加入我们的核心会员体验团队，负责会员生命周期中的关键部分，特别是支付方面。会员体验负责从申请和注册到激活、订阅、续订和重新激活的整个旅程。该职位将负责将已通过审核的申请人转变为会员的体验，并让会员能够无缝地开始、管理并重新激活他们的会员资格，其中支付是这一旅程的核心。
查看英文原文
Raya is building a better social internet. Our mission is to be the best platform in the world for high-quality, trusted, authentic connection. We bring together a curated global community and create an elevated experience where members can discover and make meaningful connections they can’t find elsewhere, built around trusted recommendations and our core values of trust, creativity, and reciprocity.
We are seeking an experienced Product Manager to join our Core Membership Experience team, owning critical parts of the member lifecycle with a particular focus on payments. Member Experience owns the journey from application and onboarding through activation, subscriptions, renewal, and reactivation. This role will own the experiences that turn accepted applicants into members and make it seamless for members to start, manage, and reactivate their membership, with payments sitting at the center of that journey.
The ideal candidate has 4+ years of product management experience building consumer subscription products, with deep experience in iOS payments and subscriptions, including Apple StoreKit and third-party payment providers such as Stripe. We are looking for a hands-on product manager who enjoys getting into the details, works closely with engineering, design, and data, and takes ownership from identifying a problem through shipping and measuring the solution.
We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they’ve never been because of our values of human connection, empathy, and curiosity.
Raya is building a better social internet. Our mission is to be the best platform in the world for high-quality, trusted, authentic connection. We bring together a curated global community and create an elevated experience where members can discover and make meaningful connections they can’t find elsewhere, built around trusted recommendations and our core values of trust, creativity, and reciprocity.
We are seeking an experienced Product Manager to join our Core Membership Experience team, owning critical parts of the member lifecycle with a particular focus on payments. Member Experience owns the journey from application and onboarding through activation, subscriptions, renewal, and reactivation. This role will own the experiences that turn accepted applicants into members and make it seamless for members to start, manage, and reactivate their membership, with payments sitting at the center of that journey.
The ideal candidate has 4+ years of product management experience building consumer subscription products, with deep experience in iOS payments and subscriptions, including Apple StoreKit and third-party payment providers such as Stripe. We are looking for a hands-on product manager who enjoys getting into the details, works closely with engineering, design, and data, and takes ownership from identifying a problem through shipping and measuring the solution.
We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they’ve never been because of our values of human connection, empathy, and curiosity.
Responsibilities
Own key parts of the membership lifecycle end to end, including onboarding, activation, payments, subscriptions, and reactivation
Develop a deep understanding of our membership and payment funnels, using data to identify opportunities, diagnose issues, and improve conversion and reliability
Build and evolve payment experiences across Apple in-app purchases and third-party payment providers
Proactively identify problems and opportunities across the member journey and drive them toward resolution with a high degree of autonomy
Own the roadmap and execution for your product area, from problem definition and prioritization through launch and iteration
Lead a cross-functional team across engineering, design, and data, creating clarity, making tradeoffs, and driving work forward
Requirements
4+ years of product management experience, including significant experience leading the day-to-day work of cross-functional engineering teams
Experience owning consumer subscription products and the funnels that drive activation, conversion, retention, or reactivation
Deep production experience with Apple StoreKit payments and subscriptions for an iOS consumer product
Production experience with third-party payments and subscriptions, ideally Stripe, for a B2C subscription product
Strong technical and analytical fluency, including experience working with engineers on complex payment systems and using funnel data to diagnose problems and measure impact
Proven ability to own complex products from strategy through detailed execution and consistently deliver on commitments
A bias toward action, strong ownership mentality, and willingness to get deep into the details rather than operate a layer above the work