远程工作雷达

资深工程师

Principal Engineer

开发工程限定地区（需当地身份）
公司Nagarro
薪资未公开
工作地点India
地域资格限定地区（需当地身份）
时区要求日间重叠约 6 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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注意地域限制：该职位明确限定在 India 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

REQUIREMENTS:
• 总经验：12年以上。

  • 在领导和建立ServiceNow中心卓越（CoE）方面有丰富经验。
  • • 精通使用ServiceNow App Engine进行低代码/无代码应用开发。
  • • 在ServiceNow AI功能方面有丰富经验，包括Now Assist、Predictive Intelligence、Virtual Agent、AI Search和Automation Engine。
  • • 在ITSM、ITOM、ITAM、GRC和CSM模块方面有丰富经验。
  • • 对ServiceNow平台架构、治理、可扩展性和最佳实践有深刻理解。
  • • 有构建可重用加速器、框架、工作流、集成、API、模板和自动化资产的实操经验。
  • • 精通ServiceNow集成、脚本编写和平台定制。
  • • 有推动平台标准化、治理和全企业范围采用的经验。
  • • 有支持和管理公民开发计划的经验。
  • • 有领导架构师、开发者、管理员和业务分析师的经验。
  • • 有在敏捷环境和企业数字化转型项目中工作的经验。
  • • 具备出色的干系人管理、沟通、问题解决和决策能力。
  • • 拥有ServiceNow认证如CSA、CIS、CAD、CTA、App Engine或AI认证者优先。

RESPONSIBILITIES:

  • 定义并执行ServiceNow CoE的愿景、路线图、治理模型和运营框架。
  • • 在整个平台上建立标准、最佳实践、可重用设计模式和治理机制。
  • • 领导跨企业职能的ServiceNow解决方案的架构、设计和实施。
  • • 推动App Engine和低代码/无代码功能的采用，以加速业务创新。
  • • 领导Now Assist、Predictive Intelligence、Virtual Agent、AI Search和Automation Engine等AI驱动功能的实施和采用。
  • • 开发和维护可重用加速器、集成框架、工作流、API、模板和自动化组件。
  • • 推动平台的可扩展性、标准化、治理合规性和资产重用性。
  • • 与业务和技术干系人合作，识别自动化和AI驱动转型的机会。
  • • 支持公民开发，同时确保安全、治理和架构合规性。
  • • 组建、指导和领导高绩效的跨职能团队。
  • • 建立培训计划、操作手册和最佳实践 for Servi
查看英文原文

REQUIREMENTS:
• Total experience: 12+ years.

  • Strong experience in leading and establishing a ServiceNow Center of Excellence (CoE).
  • • Hands-on expertise with ServiceNow App Engine for low-code/no-code application development.
  • • Strong experience with ServiceNow AI capabilities including Now Assist, Predictive Intelligence, Virtual Agent, AI Search, and Automation Engine.
  • • Extensive experience across ITSM, ITOM, ITAM, GRC, and CSM modules.
  • • Strong understanding of ServiceNow platform architecture, governance, scalability, and best practices.
  • • Proven experience in building reusable accelerators, frameworks, workflows, integrations, APIs, templates, and automation assets.
  • • Strong expertise in ServiceNow integrations, scripting, and platform customization.
  • • Experience driving platform standardization, governance, and enterprise-wide adoption.
  • • Experience enabling and governing citizen development initiatives.
  • • Strong leadership experience managing architects, developers, administrators, and business analysts.
  • • Experience working in Agile environments and enterprise digital transformation programs.
  • • Excellent stakeholder management, communication, problem-solving, and decision-making skills.
  • • ServiceNow certifications such as CSA, CIS, CAD, CTA, App Engine, or AI certifications are preferred.

RESPONSIBILITIES:

  • Define and execute the vision, roadmap, governance model, and operating framework for the ServiceNow CoE.
  • • Establish standards, best practices, reusable design patterns, and governance mechanisms across the platform.
  • • Lead architecture, design, and implementation of ServiceNow solutions across enterprise functions.
  • • Drive adoption of App Engine and low-code/no-code capabilities to accelerate business innovation.
  • • Lead implementation and adoption of AI-powered capabilities including Now Assist, Predictive Intelligence, Virtual Agent, AI Search, and Automation Engine.
  • • Develop and maintain reusable accelerators, integration frameworks, workflows, APIs, templates, and automation components.
  • • Promote platform scalability, standardization, governance compliance, and asset reusability.
  • • Collaborate with business and technology stakeholders to identify opportunities for automation and AI-driven transformation.
  • • Enable citizen development while ensuring security, governance, and architectural compliance.
  • • Build, mentor, and lead high-performing cross-functional teams.
  • • Establish training programs, playbooks, and best practices for ServiceNow adoption and development.
  • • Evaluate emerging ServiceNow capabilities and drive continuous platform innovation.
  • • Monitor platform usage, adoption, automation outcomes, and accelerator utilization to drive continuous improvement.
  • • Lead innovation initiatives, hackathons, and internal accelerator programs to maximize business value from the ServiceNow platform.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Originally posted on Himalayas

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