CRM 与内部增长专员
CRM & Internal Growth Specialist
这是一个远程职位。
仅限拉美地区候选人（西班牙语和英语双语）
CRM与内部增长专家支持GOA-TECH、MyVA Support和Reach Voters的内部运营和客户面向的CRM管理。该职位在优化CRM工作流程、开发自动化、协助营销漏斗以及支持销售和外展计划方面起着关键作用。
理想的候选人精通Go High Level和Zoho CRM，了解销售管道，并能够执行推动业务增长的营销自动化和外展任务。
关键职责
客户CRM管理（Go High Level）· 使用Go High Level CRM管理并完成所有针对GOA-TECH客户的CRM相关请求和支持任务。
- 为客户账户实施和维护自动化、工作流程和集成。
- 监控活动漏斗、表单提交和潜在客户管道，以确保准确的数据采集。
- 解决客户CRM问题，确保功能流畅且一致。
内部CRM开发（Zoho）· 专门开发、优化和维护MyVA Support的Zoho CRM，包括内部操作和客户入职流程的自动化。
- 提升GOA-TECH的内部Zoho CRM工作流程，用于潜在客户跟踪、营销自动化和报告。
- 构建蓝图、工作流程和自动化流程，以简化内部和客户端的操作。
- 定期测试、文档化并改进CRM组件，以确保可靠性和可扩展性。
营销漏斗与销售支持· 协助Lead Growth & Marketing Strategist创建、设置和实施内部和客户活动的漏斗。
- 创建潜在客户捕获表单、落地页和与CRM管道相关的自动化序列。
- 分析漏斗表现并提供优化建议以提高转化率。
内部销售与营销支持· 支持GOA-TECH、MyVA Support和Reach Voters的外展计划。
- 进行定向外展，包括冷电话、电子邮件外展和CRM驱动的后续跟进。
- 协助执行内部营销活动和受众细分。
- 帮助保持营销材料和沟通中的品牌一致性及信息统一。
要求
- 2年以上CRM管理或营销自动化经验（熟悉Zoho和Go High Level者优先）。
- 熟练掌握销售管道、漏斗和潜在客户管理流程。
- 具有电子邮件自动化的经验。
查看英文原文
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
TheCRM & Internal Growth Specialistsupports both internal operations and client-facing CRM management acrossGOA-TECH,MyVA Support, andReach Voters. This position plays a key role in optimizing CRM workflows, developing automations, assisting with marketing funnels, and supporting sales and outreach initiatives.
The ideal candidate is technically proficient inGo High LevelandZoho CRM, understands sales pipelines, and is comfortable executing marketing automation and outreach tasks that drive business growth.
Key Responsibilities
Client CRM Management (Go High Level)· Manage and fulfill all CRM-related requests and support tasks for GOA-TECH clients usingGo High Level CRM.
- Implement and maintain automations, workflows, and integrations for client accounts.
- Monitor campaign funnels, form submissions, and lead pipelines to ensure accurate data capture.
- Troubleshoot client CRM issues and ensure smooth, consistent functionality.Internal CRM Development (Zoho)
- Exclusively develop, optimize, and maintainMyVA Support’s Zoho CRM, including automation of internal operations and client onboarding processes.
- EnhanceGOA-TECH’s internal Zoho CRMworkflows for lead tracking, marketing automation, and reporting.
- Build blueprints, workflows, and automations to streamline internal and client-side operations.
- Regularly test, document, and refine CRM components for reliability and scalability.Marketing Funnel & Sales Support
- Assist theLead Growth & Marketing Strategistin funnel creation, setup, and implementation for internal and client campaigns.
- Build lead capture forms, landing pages, and automation sequences linked to CRM pipelines.
- Analyze funnel performance and provide optimization recommendations to improve conversion rates.Internal Sales & Marketing Assistance
- Support outreach initiatives acrossGOA-TECH,MyVA Support, andReach Voters.
- Conduct targeted outreach, includingcold calling, email outreach, and CRM-driven follow-ups.
- Assist in executing internal marketing campaigns and audience segmentation.
- Help maintain consistent branding and messaging across marketing materials and communications.
- Requirements
- 2+ years of experience in CRM management or marketing automation (Zoho and Go High Level experience preferred).
- Proficient understanding of sales pipelines, funnels, and lead management workflows.
- Experience in email automation, cold outreach, and CRM-based campaign tracking.
- Strong analytical, organizational, and communication skills.
- Self-motivated, detail-oriented, and capable of managing multiple projects remotely.
Originally posted on Himalayas