销售开发代表
Sales Development Representative
关于公司
Ada 是一家人工智能客服公司，使命是让每个人都能享受到非凡的客户服务。我们致力于在规模上提升客户服务的质量标准，使企业能够提供人们喜爱的即时、主动、个性化和无缝的体验。
Ada 是一个 AI 转型平台和合作伙伴——结合战略专长与强大的 AI 代理管理技术，加速企业的 AI 成熟度，使其保持领先。通过 Ada，83% 的客户对话——并且这个数字还在增长——通过自动化轻松解决，让团队有更多时间，公司有更多资源专注于增长，客户有更多时间关注对他们最重要的事情。
Ada 成立于 2016 年，是一家加拿大公司，已为 Square、YETI、IPSY 和 Monday.com 等领先品牌提供了超过 55 亿次互动，节省了数百万小时的人工工作。Ada 获得了来自 Accel、Bessemer、FirstMark、Spark 和 Version One Ventures 等顶级投资机构超过 2.5 亿美元的融资，是客服领域 AI 管理和应用的先驱。
在 Ada，我们视成长作为每个个人主人翁成长的反映。这就是为什么我们的价值观植根于推动进步和持续改进。如果你有抱负并渴望成长，Ada 可能就是你的选择。
了解更多请访问 www.ada.cx。
作为销售发展代表，你是 Ada 与潜在客户之间的第一接触点。你将精通传达我们的 AI 代理的价值，与不同行业的潜在客户进行咨询，了解他们的业务挑战和目标，以及 Ada 如何帮助他们。你将参加一个出色的培训项目，在其中获得产品知识，并学习使用各种销售工具——包括我们 SDR 团队每天使用的 AI 驱动工具，从而将研究时间减少约 60%，并实现更智能、更快的推广。
如果你期待撸起袖子，不仅对 Ada 的增长，也对与你合作的企业成功产生影响，这个职位一定适合你。
请注意：这是一个混合岗位，要求每周在多伦多办公室工作 4 天。
关于你
- 你具备优秀的书面和口头沟通能力。
- 你以结果为导向，但团队大于个体之和。
- 你充满好奇心，渴望得到反馈，并感到兴奋
查看英文原文
About Us
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.
Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.
Learn more at www.ada.cx.
As a Sales Development Representative, you are representing Ada as the first point of contact with potential clients. You'll become an expert on communicating the value of our AI Agents, consulting with prospective clients across different industries, learning about their business challenges and goals, and how Ada can help. You'll go through an amazing training program where you'll gain product knowledge and learn to use a variety of sales tools — including the AI-powered stack our SDR team uses every day to cut research time by ~60% and run smarter, faster outreach.
If you are looking forward to rolling up your sleeves and making an impact not only on Ada's growth but on the success of the businesses you'll be working with, this role is definitely for you.
Please note: this is a hybrid position with an expectation to work from the Toronto office 4 days per week.
About You
- You have excellent written and verbal communication skills.
- You’re results-driven but the team is greater than the sum of its parts.
- You are deeply curious, crave feedback, and are excited about learning in an accelerated environment.
- You are highly motivated and love to make cold calls.
- You are an outside-the-box thinker, this job will test your creativity and adaptability.
- Previous SaaS experience is a plus, but there are many pathways to sales success!
Outcomes
- Crafting and deploying personalized omni channel campaigns to prospective clients.
- Qualifying prospective clients on video and phone calls.
- Becoming an Ada product expert.
- Developing new outbound prospecting strategies, and optimizing existing ones.
- Using modern sales tools including Outreach, Linkedin, Gong, Vidyard, and Salesforce.
- Collaborating with Account Executives to build long-term relationships with new accounts.
#LI-NS1
Benefits & Perks
At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:
Benefits
- Unlimited Vacation: Recharge when you need to.
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
- Employee & Family Assistance Plan: Resources to support you and your loved ones.
Perks
- Flexible Work Schedule: Balance your work and personal life.
- Remote-First, In-Person Friendly: Options to work from home or at our local hub.
- Learning & Development Budget: Invest in your long-term growth goals and skills.
- Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
- Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
- Hands-On with LLMs: Enhance your expertise in leveraging large language models.
- A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
The above Benefits and Perks only apply to full-time, permanent employees.
As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking. All hiring decisions are made by our team.
Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.