高级分析工程师 - 智能管理
Senior Analyst Engineer - Intelligence Management
在Feedzai，我们正在打造一个更安全的金钱世界。一个金融机构比罪犯行动更快的世界。一个通过工资、储蓄和企业资金支持真实生活的支付行为能实时得到保护的世界。我们使用可信的AI大规模检测和预防金融犯罪、欺诈和洗钱：全球顶尖的银行、支付网络和收单机构都信任我们的技术，每年保护超过十亿消费者和9万亿美元的支付量。
Feedzai是一家D轮融资公司，至今已筹集2.82亿美元。估值达20亿美元，我们的技术每年保护十亿消费者和900亿笔交易。
**产品运营**团队的存在是为了让产品需求可扩展——可预测、可持续，并由清晰的运营系统管理，这样业务可以扩张而不会陷入混乱。我们遵循三个原则：智能优于报告，流程优于英雄主义，治理优于猜测。
**智能管理**是将**信号转化为决策**的层级。我们通过数据、自动化和AI来构建操作系统，揭示风险、机会和进度偏差，并直接向领导者提供洞察，无需通过分析师传递请求。我们将价值沿着决策生命周期推进——数据 → 仪表盘 → 洞察 → 智能 → 行动——并从循环中移除人工劳动，把人类判断集中在最关键的地方。
**你：**
- 你是一位高度自主、技术可信的专业人士，能够将混乱的运营现实转化为领导者和团队可以采取行动的可靠情报。
- 你负责并定义模糊但影响重大的问题的解决方法——从“路线图上到底发生了什么？”到实现整个循环的自动化。
- 你构建信号、系统和自动化洞察，以增强决策质量和速度，与高级领导合作、影响并挑战他们，用证据确保部门在有余力的情况下达成年度目标，而不是依赖英雄主义。
- 你具备良好的财务敏锐度，熟悉ROI指标。
**你的日常：**
在这个职位中，你将自主地与产品负责人（总监及以上）合作并提出挑战，利用数据和自动化加速决策，减少部门运营的人工负担并创造智能。你将根据具体情况领导端到端的工作或提供建议，从最初的问题定义到持续的采用。你的工作
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At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The **Product Operations** team exists to make Product demand absorbable at scale — predictable, sustainable, and governed by a clear operating system, so the business can expand without growing chaos. We run on three principles: intelligence over reporting, flow over heroics, and governance over guesswork.
**Intelligence Management** is the layer that **turns signals into decisions.** We instrument the operating system with data, automation, and AI — surfacing risks, opportunities, and pace deviations, and delivering insight that leaders consume directly, without routing a request through an analyst. We move value down the decision lifecycle — Data → Dashboard → Insights → Intelligence → Action — and remove manual toil from the loop, concentrating human judgement where it matters the most.
**You:**
- You are a highly autonomous, technically credible professional who turns messy operational reality into trustworthy intelligence that leaders and teams act on.
- You own and define the approach for ambiguous, high-impact problems — from "what is actually happening across the roadmap?" to automate this loop end-to-end.
- You build the signals, systems, and automated insight that strengthen decision quality and speed, partnering, influencing, and challenging senior leaders with evidence so the department meets its yearly goals with margin instead of heroics.
- You have a good financial acumen and are familiar with ROI metrics.
**Your Day to Day:**
In this role, you will autonomously partner with and challenge Product leaders (Directors and above), using data and automation to accelerate decisions and reduce the manual overhead of running the department and create intelligence. You will lead end-to-end or advise according to context, from initial problem framing through to sustained adoption. Your work centers on three pillars:
**Intelligence Builder — turning signals into decisions**
- Design, build, and operate the signals, dashboards, and automated insights that leaders consume directly — without routing a request through an analyst or ops person.
- Own data quality and trust: every number is accurate and traceable, with documented calculation logic. The intelligence layer is only as credible as the data beneath it.
- Make monitoring self-serviceable — roadmap progress, goal execution, and risk emergence surfaced by default, with human oversight reserved for genuinely complex cases.
- Pair closely with Engineering on upstream instrumentation, defining what data matters and what problems it must solve.
**Decision Partner — challenging and enabling leaders**
- Translate operational data into decision-ready narratives for senior leadership forums: what is happening, what it means, and what decision it calls for.
- Challenge Product Managers, Engineering Managers, and Senior Leadership with evidence when the data contradicts intuition, acting as a neutral third party in the debate.
- Map and provide the insights that support investment and capacity trade-offs, using historical productivity and capacity data as reference.
- Partner with Delivery Operations and Organizational Effectiveness so intelligence flows into the operating rhythm and the leadership narrative, rather than sitting in a dashboard.
**Automation Force Multiplier — removing toil, reclaiming judgment**
- Roll out AI and agentic workflows that trigger alerts and action requests to the right individuals, plus push/pull context systems filtered by audience.
- Automate governance and reporting workflows with measurable ROI in hours reclaimed.
- Set standards and best practices for AI-assisted analytical work, modelling AI-first ways of working for the wider team to follow.
**You Have & You Know-how:**
- 5–7 years in data/analytics, decision intelligence, analytics engineering, or a similar role with direct engagement with senior stakeholders, ideally in fast-paced B2B Engineering/Product environments.
- Strong hands-on data skills: performant SQL and Python (Pandas), data modelling, pipelines/ETL, and building self-service data products — comfort turning messy inputs into trustworthy signals.
- Demonstrated ability to design automated insight and monitoring systems people actually consume, with data-quality and governance rigour (documented metric logic, no "magic numbers").
- Exceptional communication and collaboration skills, with the ability to influence without authority, simplify complexity, and translate split information into clear narratives for different audiences (from junior ICs to senior leadership); confident challenging senior stakeholders with evidence.
- Solid knowledge of business financials (general concepts — ROI, cost, margin) and the judgment to distinguish a genuine risk signal from noise.
- Ability to operate with autonomy and judgment on ambiguous mandates, owning problems end-to-end from framing through to sustained adoption — a can-do bias that treats ambiguity as an invitation, not a blocker.
- Proficiency in collaborative and BI tooling (e.g., Google Suite, Confluence/Jira, Looker), with AI as your default way of working — you use GenAI and agentic workflows as a force multiplier, not an occasional assistant.
- Learner by nature: high learning agility and a growth mindset — you actively seek what you don't know, especially in emerging AI and automation, and turn it into capability for the team.
- Prior experience in pricing and monetization projects (Plus)
The Product department builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. **Join Us!**
#LI-Remote #LI-MG3
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**Your First 30-Days at Feedzai:**
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
[Life at Feedzai Instagram](https://www.instagram.com/life_at_feedzai/)
[Feedzai Culture](https://careers.feedzai.com/mirabud/2023/10/Codebook.pdf)
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**Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
**Feedzai does not accept unsolicited resumes from recruiters or employment agencies.**
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