Workday 报告首席顾问 - AMS (应用管理服务)
Workday Reporting Principal Consultant - AMS (Application Managed Services)
负责Workday报告的高级顾问 - AMS（应用管理服务）是一位资深的Workday报告与分析专业人士，负责领导一系列AMS客户的报告解决方案的交付、优化和持续改进。作为值得信赖的顾问，该职位帮助组织通过可扩展的报告、分析、仪表板和数据驱动的洞察来最大化其Workday投资的价值。
高级顾问结合深厚的报告专业知识与客户领导力、运营支持、指导职责和解决方案治理。他们在多个客户环境中提供功能领导力，支持复杂的增强和报告项目，并通过知识共享和持续改进促进AMS业务的增长。
职责：
- 作为Workday报告与分析领域的专家，为多个AMS客户提供战略指导和最佳实践建议。
- 领导Workday报告、仪表板、分析和数据洞察解决方案的设计、增强和优化。
- 支持日常的AMS活动，包括事件处理、服务请求、增强、问题解决和升级管理。
- 使用Workday Report Writer、计算字段、矩阵报告、复合报告、仪表板、发现板和BIRT开发复杂的报告解决方案。
- 与客户利益相关者合作，收集需求，并将业务需求转化为可扩展的报告和分析解决方案。
- 在复杂的报告项目中提供领导力，管理解决方案决策、风险和依赖关系。
- 分析、排查并解决报告、分析、安全和数据相关的问题。
- 在Workday版本发布期间支持客户，评估报告影响并推荐改进措施。
- 为客户提供建议，涉及报告策略、治理、报告梳理、自动化和自助报告功能。
- 支持数据提取、验证、报告安全、租户迁移和与报告相关的配置工作。
- 指导顾问和分析师，提供辅导、质量审查和功能领导力。
- 为内部资产、加速器、报告标准和知识共享计划做出贡献。
- 识别持续改进、服务优化和增强业务洞察的机会。
- 参与轮班值班工作
查看英文原文
The Workday Reporting Principal Consultant - AMS (Application Managed Services) is a senior Workday Reporting and Analytics professional responsible for leading the delivery, optimisation, and continuous improvement of reporting solutions across a portfolio of AMS clients. Acting as a trusted advisor, this individual helps organisations maximise the value of their Workday investment through scalable reporting, analytics, dashboards, and data-driven insights.
The Principal Consultant combines deep reporting expertise with customer leadership, operational support, mentoring responsibilities, and solution governance. They provide functional leadership across multiple client environments, support complex enhancements and reporting initiatives, and contribute to the growth of the AMS practice through knowledge sharing and continuous improvement.
Responsibilities:
- Serve as a Workday Reporting and Analytics subject matter expert, providing strategic guidance and best practice recommendations across multiple AMS clients.
- Lead the design, enhancement, and optimisation of Workday reports, dashboards, analytics, and data insight solutions.
- Support day-to-day AMS activities, including incidents, service requests, enhancements, problem resolution, and escalation management.
- Develop complex reporting solutions using Workday Report Writer, Calculated Fields, Matrix Reports, Composite Reports, Dashboards, Discovery Boards, and BIRT.
- Partner with client stakeholders to gather requirements and translate business needs into scalable reporting and analytics solutions.
- Provide leadership on complex reporting initiatives, managing solution decisions, risks, and dependencies.
- Analyse, troubleshoot, and resolve reporting, analytics, security, and data-related issues.
- Support customers through Workday releases, assessing reporting impacts and recommending improvements.
- Advise clients on reporting strategy, governance, report rationalisation, automation, and self-service reporting capabilities.
- Support data extraction, validation, reporting security, tenant migrations, and reporting-related configuration activities.
- Mentor consultants and analysts, providing coaching, quality reviews, and functional leadership.
- Contribute to internal assets, accelerators, reporting standards, and knowledge-sharing initiatives.
- Identify opportunities for continuous improvement, service optimisation, and enhanced business insights.
- Participate in on-call support and holiday coverage as required.
Skills & Requirements:
- Bachelor's degree or equivalent professional experience.
- Active Workday Reporting Certification preferred.
- Additional certifications in HCM, Financials, Prism Analytics, or Reporting & Analytics are desirable.
- 5+ years of Workday Reporting and Analytics experience, including implementation and/or AMS support.
- Experience supporting post-production environments, managed services, or long-term client engagements.
- Deep expertise in Workday Report Writer, Calculated Fields, Matrix Reports, Composite Reports, Dashboards, Discovery Boards, and BIRT.
- Experience supporting reporting solutions for Workday HCM and/or Workday Financials.
- Experience gathering requirements, solution design, testing, deployment, and post-production support.
- Strong analytical, troubleshooting, and problem-solving skills.
- Strong consulting, stakeholder management, facilitation, and communication skills.
- Ability to mentor team members and provide functional leadership across multiple client engagements.
- Ability to manage multiple priorities in a fast-paced managed services environment.
- Advanced Microsoft Excel and PowerPoint skills.
- Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK.
- Minimal travel required, but must be willing to travel on-site as needed.
Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
Originally posted on Himalayas