高级DevOps工程师
Senior DevOps Engineer
我们是WebEngage,一家客户数据平台和营销自动化套件公司,致力于简化用户参与和留存。一家拥有13年历史的稳固SaaS企业,在优质产品和服务体验的支持下,正接近盈利。为消费者公司提供单一仪表板解决方案,整合并分析客户数据,跨多个渠道与客户互动,并个性化每条信息,包括网站/移动应用中的内联内容。我们与全球各行各业的数千个品牌合作,包括电子商务、教育科技、金融科技、食品科技、媒体与出版、游戏、BFSI、医疗保健和在线零售。
我们是全球最热门的SaaS公司之一,2021年被G2评为亚洲营销自动化领导者。一支历经磨练的团队,可接触的创始人和一种注重可持续增长、不走捷径的坚韧文化。一种较为少见的、在一线打造持久企业的视角。
了解更多关于我们,请访问www.webengage.com
职责:
- 设计和实现高规模且安全的基础设施。
- 规划并负责你所负责的基础设施路线图部分。
- 提升所有基础设施的安全实践。
- 推动全公司范围的信息安全和合规项目,如ISO、SOC2等。
- 审查基础设施的运营效率,并研究改进方法。
- 设计和操作分布式技术的稳健扩展。
- 研究并实施降低云成本的创新方法。
- 通过设置CI/CD、集中式日志监控、可观测性等平台提升平台可靠性。
- 自动化整个基础设施的配置。
- 设计并执行BCP和DR实践的演练。
- 监控关键指标并帮助减少事件响应时间。
- 测量系统弹性,跟踪性能和可用性SLA。
要求:
- 计算机科学或相关工程/科学领域的学士学位
- 1-4年运行高规模云基础设施的经验
- 扎实的Linux/Unix管理和网络基础。
- 具有Shell脚本、Ansible、Terraform、Python、Go的实际操作经验。
- 在AWS、Azure、GCP等云平台上有丰富的实际操作经验
- 有部署自动化、CI/CD(Jenkins、Maven、GitLab)以及监控工具(Prometheus、DataDog、Sentry、OpenTelemetry)的经验
- 了解数据库和分布式技术架构(Kafka)
查看英文原文
About Us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 13 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.
One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.
Learn more about us at www.webengage.com
Responsibilities :
- Design and implement high-scale and secure infrastructure.
- Plan and own your slice of the infrastructure roadmap.
- Enhance security practices around everything infrastructure.
- Drive organization-wide infosec and compliance programs like ISO, SOC2, etc.
- Review operational efficiency of infrastructure and research ways to make it better.
- Design and operate robust scaling of distributed technologies.
- Research and implement innovative methods for reducing cloud costs.
- Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more.
- Automate robust provisioning of the entire infrastructure.
- Design and perform dry-runs of BCP and DR practices.
- Monitor critical metrics and help reduce reaction time to incidents.
- Measure system resilience and track performance and availability SLAs.
Requirements:
- B.E/B.Tech in Computer Science or a related engineering/science field
- 1 - 4 Years of experience in running high-scale cloud infrastructure
- Strong fundamentals in Linux/Unix Administration and Networking.
- Hands-on experience with Shell scripting, Ansible, Terraform, Python, Go.
- Extensive hands-on experience working with cloud platforms like AWS, Azure, GCP
- Experience in deployment automation, CI/CD (Jenkins, Maven, GitLab) and monitoring tools like Prometheus, DataDog, Sentry, OpenTelemetry
- Knowledge of databases, architecture of distributed technologies (kafka, elasticsearch etc.), JVMs, web servers (nginx), proxies (ha-proxy)
- An intrinsic desire to go deeper beneath the abstractions offered by new-age systems.
- Knowledge of containers and orchestration (Kubernetes)
- Experience with B2B software is preferable
- You have experience in gathering, translating and prioritizing customer requirements and defining product roadmaps.
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here:
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Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.
Originally posted on Himalayas