Devops 工程师/高级 Devops 工程师
Devops Engineer/ Senior Devops Engineer
关于我们：
WebEngage 是一个企业级客户参与和留存平台，帮助全球各行各业的知名品牌，如电子商务、金融科技、旅游、教育科技、游戏、媒体和消费者应用等，将数据转化为可衡量的收入影响。
全球有 800+ 品牌信任我们，我们在印度、阿联酋、沙特阿拉伯、东南亚、欧洲等地有强大影响力。
WebEngage 在整个客户生命周期中实现智能、实时的参与。
- 我们为规模而生。
- 我们为复杂性而生。
- 我们为结果而生。
在核心上，WebEngage 是一个全栈留存操作系统，结合了：
- 强大的客户数据平台（CDP）
- 实时行为分群与智能分析
- 全渠道旅程编排
- AI 驱动的个性化推荐
- 深度分析、实验和收入归因
- WebEngage BLACK：我们的 AI 原生层，为参与带来代理能力。
了解更多关于我们，请访问 www.webengage.com
职责：
- 设计并实现高规模、安全的基础设施。
- 规划并负责你所负责的基础设施路线图部分。
- 提升围绕所有基础设施的安全实践。
- 推动全公司范围的信息安全和合规项目，如 ISO、SOC2 等。
- 审查基础设施的运营效率，并研究改进方法。
- 设计并操作分布式技术的稳健扩展。
- 研究并实施创新方法以降低云成本。
- 通过设置 CI/CD、集中式日志监控、可观测性等平台来提升平台可靠性。
- 自动化整个基础设施的稳健配置。
- 设计并执行 BCP 和 DR 实践的预演。
- 监控关键指标并帮助缩短事件响应时间。
- 测量系统弹性并跟踪性能和可用性 SLA。
要求：
- 计算机科学或相关工程/科学领域的学士学位
- 3-6 年运行高规模云基础设施的经验
- 扎实的 Linux/Unix 管理基础
- 有 Shell 脚本、Python、Ansible 的实际操作经验
- 有在 AWS（优先）、Azure、GCP 等云平台上的实际操作经验
- 有部署自动化、CI/CD（Jenkins、Maven、GitLab）和监控工具（如 Prometheus、DataDog、Sentry）的经验
- 了解数据库、分布式技术架构（如 Kafka、Elasticsearch 等）、JVMs、Web 服务器（
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About Us:
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
- We are built for scale.
- We are built for complexity.
- We are built for outcomes.
At our core, WebEngage is a full-stack retention operating system that combines:
- A powerful Customer Data Platform (CDP)
- Real-time behavioral segmentation and intelligence
- Omnichannel journey orchestration
- AI-driven personalization and recommendations
- Deep analytics, experimentation, and revenue attribution
- WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
Learn more about us at www.webengage.com
Responsibilities :
- Design and implement high-scale and secure infrastructure.
- Plan and own your slice of the infrastructure roadmap.
- Enhance security practices around everything infrastructure.
- Drive organization-wide infosec and compliance programs like ISO, SOC2, etc.
- Review operational efficiency of infrastructure and research ways to make it better.
- Design and operate robust scaling of distributed technologies.
- Research and implement innovative methods for reducing cloud costs.
- Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more.
- Automate robust provisioning of the entire infrastructure.
- Design and perform dry-runs of BCP and DR practices.
- Monitor critical metrics and help reduce reaction time to incidents.
- Measure system resilience and track performance and availability SLAs.
Requirements:
- B.E/B.Tech in Computer Science or a related engineering/science field
- 3 - 6 Years of experience in running high-scale cloud infrastructure
- Strong fundamentals in Linux/Unix Administration
- Hands-on experience with Shell scripting, Python, Ansible.
- Extensive hands-on experience working with cloud platforms like AWS (preferable), Azure, GCP
- Experience in deployment automation, CI/CD (Jenkins, Maven, GitLab) and monitoring tools like Prometheus, DataDog, Sentry
- Knowledge of databases, architecture of distributed technologies (kafka, elasticsearch etc.), JVMs, web servers (nginx), proxies (ha-proxy)
- An intrinsic desire to go deeper beneath the abstractions offered by new-age systems.
- Knowledge of containers and orchestration (Kubernetes)
- Experience with B2B software is preferable
- You have experience in gathering, translating and prioritizing customer requirements and defining product roadmaps
- You have excellent organization, communication and presentation skills.
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here:
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• WebEngage?s=09
Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.
Originally posted on Himalayas