高级站点可靠性工程师
Senior Site Reliability Engineer
在Counterpart Health，我们通过创新的初级护理工具Counterpart Assistant，正在改变医疗保健并改善患者护理。通过支持初级护理医生（PCPs），我们能够通过早期诊断和慢性病的纵向护理管理，以更低的成本为患者提供更好的治疗结果。
我们正在寻找一位经验丰富的站点可靠性与基础设施工程师加入我们的工程团队。您将通过审查和改进流程、开发自动化工具以消除重复性工作，并在问题出现时进行故障排除，来支持Counterpart Health现有的技术基础设施。您将与各个工程领域的技术负责人以及数据科学家和技术专业人员合作，共同开发和维护一个现代化、可扩展的基础设施平台，该平台支持各种计算、存储和网络需求的国内和国际工作负载。我们寻求有部署和维护容器化基础设施和工作负载经验的人选。具备Kubernetes能力者优先。
**作为高级站点可靠性工程师，您将：**
- 构建用于声明式应用和基础设施生命周期管理的系统，包括持续部署、持续集成、Kubernetes集群管理和服务/工作负载库存。
- 优先处理并解决基础设施问题，减少停机时间并高效响应警报。
- 参与制定站点可靠性工程（SRE）团队的发展方向，确保目标与Counterpart Health公司整体目标一致。
- 培养协作、高绩效的文化，促进积极性、创新和跨学科团队合作。
- 简化和自动化基础设施流程，包括交付管道和数据库变更。
**如果您符合以下条件，请联系我们：**
- 您有5年以上编程经验，并且至少精通以下语言之一：Python、Go或Shell脚本。
- 您深入了解容器化技术和编排工具，如Docker、Containerd和Kubernetes，同时具备CNCF相关技术如Helm、gRPC和Prometheus的经验。
- 您有使用公有云平台（如GCP、Azure或AWS）的经验。
- 您了解网络基础知识，包括TCP/IP、UDP、防火墙、路由、DNS和负载均衡。
- 您有Linux系统管理经验
查看英文原文
At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
We are looking for an experienced Site Reliability and Infrastructure Engineer to join our engineering team. You will support Counterpart Health’s existing technology infrastructure by reviewing and improving processes, developing automation tools to eliminate toil, and troubleshooting issues as they arise. You will collaborate with technical leads across engineering disciplines, as well as data scientists and technology professionals, to develop and maintain a modern, scalable infrastructure platform that supports domestic and international workloads across various compute, storage, and networking needs. We are seeking someone with prior experience deploying and maintaining containerized infrastructure and workloads. Kubernetes competency is highly valued.
**As a Senior Site Reliability Engineer, you will:**
- Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory.
- Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently.
- Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health’s company-wide objectives.
- Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork.
- Streamline and automate infrastructure processes, including delivery pipelines and database changes.
**You should get in touch if:**
- You have 5+ years of programming experience and are proficient in at least one of the following languages: Python, Go, or Shell Scripting.
- You have in-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus.
- You have experience with public cloud platforms such as GCP, Azure, or AWS.
- You are knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing.
- You have experience with Linux system administration and a solid understanding of Linux design principles.
- You understand key SRE concepts, such as monitoring, performance tuning, and automation.
- You can work autonomously with limited guidance, proactively identifying and solving problems.
- You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies.
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**Benefits Overview**:
- **Financial Well-Being**: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- **Physical Well-Being**: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- **Mental Well-Being**: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- **Professional Development**: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
_Additional Perks:_
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
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**About Counterpart Health:** In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
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#LI-REMOTE
_Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an_ [_E-Verify_](https://www.e-verify.gov/?utm_medium=search&utm_source=google&utm_campaign=everify2018&utm_content=bg_Branded_Everify_General_English_BMM_E_Verify&utm_keyword=everify) _company._
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$160,000—$208,000 USD