高级人力资源合作伙伴
Senior People Partner
## **公司简介**
Deepgram 是支撑新兴数千亿美元语音 AI 经济的领先平台，提供实时 API 用于语音转文字（STT）、文字转语音（TTS），并可大规模构建生产级语音代理。超过 20 万名开发者和 1300 多家组织构建了“由 Deepgram 提供支持”的语音产品，包括 Twilio、Cloudflare、Sierra、Decagon、Vapi、Daily、Cresta、Granola 和 Jack in the Box。Deepgram 的语音原生基础模型通过云 API 或自托管及本地软件进行访问，具有无与伦比的准确性、低延迟和成本效率。由领先的全球投资者和战略合作伙伴主导的最新 C 轮融资支持，Deepgram 已处理超过 5 万年的音频，并转录了超过 1 万亿个单词。世界上没有哪家公司比 Deepgram 更了解语音。
## **公司运营节奏**
在 Deepgram，我们期望具备 AI 优先的思维模式——AI 的使用和熟悉度不是可选项，而是我们运作、创新和衡量绩效的核心。
在 Deepgram 工作的每位团队成员都应积极使用和试验先进的 AI 工具，甚至将它们融入日常工作中。我们衡量 AI 在交付结果中的应用效果，持续且富有创意地使用最新 AI 能力是这里成功的关键。候选人应能够快速采用新模型和新模式，将 AI 整合到自己的工作流程中，并不断推动这些技术的边界。
此外，我们以 AI 的速度前进。变化迅速，你可能会发现你的日常工作也以同样快的速度演变。如果你对实验、适应、临场思考和不断学习不感兴趣，或者你寻求的是高度指导性的工作和传统的朝九晚五，那么这可能不是适合你的职位。
### 机会介绍
Deepgram 正在寻找一位高级人力资源业务伙伴，以支持我们不断增长的远程优先组织。这个首个人力资源业务伙伴职位将与公司各级领导和员工紧密合作，支持员工关系、绩效管理、管理者效能和可扩展的人才实践。
向人事总监汇报，HRBP 将与领导层、人事运营、法律、财务和招聘部门跨职能协作，确保人才计划、政策和流程有效、合规并与业务需求保持一致。这是一个高度协作的角色。
查看英文原文
## **Company Overview**
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
## **Company Operating Rhythm**
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
### The Opportunity
Deepgram is seeking a Senior Human Resources Business Partner to support our growing, remote-first organization. This inaugural HRBP role will partner closely with leaders of all levels and employees across the company to support employee relations, performance management, manager effectiveness, and scalable people practices.
Reporting to the Head of People, the HRBP works cross-functionally with leaders, People Ops, Legal, Finance, and Recruiting to ensure people programs, policies, and processes are effective, compliant, and aligned with business needs. This is a highly collaborative role for someone who brings strong judgment, navigates complexity with confidence, and helps teams perform at a high level in a fast-moving environment.
Occasional travel is expected to attend company offsites and team meetings at Deepgram offices as needed throughout the year.
### What You’ll Do
#### Employee Relations & Manager Support
- Serve as a primary point of contact for employee relations matters, including performance concerns, interpersonal issues, investigations, and complex workplace scenarios
- Coach managers through difficult conversations, feedback delivery, performance management, and documentation
- Provide consistent, fair, and legally sound guidance across key employee lifecycle moments
#### Business & Leadership Partnership
- Act as a trusted advisor to leaders on people-related risks, decisions, and trade-offs
- Partner with the Head of People to translate company strategy into people practices that are right-sized for scale
- Identify patterns and systemic issues early and recommend practical, upstream interventions
- Serve as a change partner to leaders, helping design, position, and operationalize organizational changes to drive understanding, adoption, and trust.
#### Performance & Manager Effectiveness
- Support performance management processes, goal-setting, feedback cycles, and manager capability building
- Partner with leaders on team structure, talent and succession planning, and ways of working that enable strong performance and sustainable growth
- Help managers navigate underperformance, role clarity challenges, and organizational change
- Reinforce a culture of high performance without unnecessary bureaucracy
- Lead the offboarding and separation experience with employees and managers, including exit interviews, separation agreements, and coordination with Finance
- Partner on compensation cycles end to end, including merit and promotion rounds, off-cycle adjustments, and preparing change-of-salary and promotion letters
- Serve as a trusted point of contact for manager and employee compensation questions, using judgment on what to resolve directly and what to escalate
#### Process, Systems & Scale
- Help build and refine People processes, templates, documentation, and manager resources
- Partner on tools and workflows that improve consistency, efficiency, and employee experience
- Balance compliance, speed, and sound judgment as the company grows
- Partner with the Head of People to support change initiatives (e.g., policy updates, process shifts), including re-education, leader enablement, and reinforcement
#### Compliance & Administration
- Partner with People Ops, Legal, and Finance to ensure compliance with federal, state, local, and our local partners with regard to international employment laws
- Support leave administration, policy application, and complex employee situations
- Help ensure People practices are defensible, consistent, and aligned with company values
#### Immigration
- Act as the point of contact for work authorization needs, including H-1B, STEM OPT and Form I-983, and TN visa reviews
- Partner with immigration counsel on case strategy and coordinate with candidates, employees, and hiring teams through each step
### You’ll Love This Role If You
- Enjoy partnering closely with managers and leaders to build a healthy and high performing culture
- Are energized by navigating ambiguity and making sound decisions while building the HRBP playbook
- Care about building and scaling fair, consistent, and human people practices in a fast-growing company
- Thrive in environments where trust, judgment, and accountability matter
### It’s Important to Us That You Have
- 7–10+ years of HR experience, including at least 5 years in an HR Business Partner role within high-growth or complex environments
- Strong business judgment and the ability to understand context quickly, challenge assumptions when needed, and guide leaders through tough trade-offs
- Deep experience in employee relations, performance management, and manager coaching
- Comfort operating synchronously and asynchronously in a fast-paced, remote-first, evolving environment with shifting priorities
Strong written and verbal communication skills and a high degree of discretion
_**Notice**: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @_ [_deepgram.com_](http://deepgram.com) _email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com._