工程经理, 客户工作室
Engineering Manager, Customer Studios
关于 Hightouch
Hightouch 是一个由行业领先的可组合 CDP 驱动的智能营销平台。通过在一个地方整合完整的品牌背景、客户数据和绩效历史，每位营销人员终于能够自行构建并交付端到端的营销活动。团队行动更快，保持品牌一致性，并获得真正有效的 AI 营销。
成立于 2019 年，总部位于旧金山，Hightouch 让营销团队能够以以前不可能的速度和质量分析绩效、头脑风暴创意并生成内容。
被列为 2026 年 Gartner® Magic Quadrant™ 客户数据平台领域的领导者，Hightouch 受到 Domino's、Spotify、Aritzia、Cars.com、Ramp 和 PetSmart 等领先企业的信赖。
在 Hightouch，我们的使命是帮助客户利用数据和 AI 增强业务。团队充满雄心、注重成果、高效运作——我们相信谦逊、善良和同理心对我们的成功至关重要。如果你被速度所激励，热衷于不断突破极限，并希望与那些彼此关心、也关心客户的伙伴一起打造产品，我们期待与你见面。
职位描述
我们正在寻找一位工程负责人，负责 Customer Studio 的开发。Customer Studio 是 Hightouch 的第二个主要产品，提供专为无代码设计的功能套件，使任何人无论是否有 SQL 经验，都能直接从数据仓库激活数据。该产品发展迅速，目前已占公司收入的一半，我们仍在该领域加大投入。前方仍有大量令人兴奋的项目和挑战，这也让这个职位具备巨大的影响力。
在 Hightouch，我们的工程负责人既是活跃的技术声音，也是强有力的团队管理者。我们期望此职位实现的关键成果包括：
- 产品开发：带领团队进行路线图规划和执行，根据业务需求推动重要功能和产品的成功开发。坚持高标准技术要求，同时做出务实的权衡
- 速度：通过领导力和技术专长，提升团队的执行速度
- 招聘：负责团队扩展，包括识别需求、决定如何评估候选人，并确保我们招聘到高影响力的团队成员
- 可靠性：在高速成长和规模扩大的挑战中，提升团队的可靠性，减少事故的发生
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About Hightouch
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
About the Role
We are looking for an engineering leader to work on Customer Studio, Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone, regardless of their SQL experience, to activate data directly from their warehouse. The product has grown extremely quickly, now accounting for half of our revenue, and we’re continuing to invest aggressively in this area. There are still a ton of exciting projects and challenges ahead, which also gives this role the potential to have significant impact.
At Hightouch, our engineering leaders serve as both active technical voices and strong people managers. The key outcomes we are looking for from this role include:
- Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
- Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
- Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
- Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
- People: Foster growth of team members and ensure strong engagement and motivation
Some of the problems we’ll be working on include:
- Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements.
- Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
- Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing.
- Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows.
What We Offer
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $220,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.
E-Verify Notice
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Right to Work Notice
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