助理总监,付费社交
Associate Director, Paid Social
关于Darkroom
Darkroom是领先的下一代增长营销公司,正在打造明天的品牌。自2017年成立以来,我们致力于重新定义现代机构的可能,用速度、智能和可衡量的影响模型取代传统广告巨头的惯性。
在核心上,Darkroom是一家由Shadow驱动的人力服务公司,Shadow是一个通用的AI商务层,将高管级战略与专有的代理技术相结合。这种融合使我们的团队能够在客户旅程的每个阶段提升创意产出、运营效率和收入生成,从而实现超额回报。
我们的业绩不言自明:在电商市场、媒体网络、DTC生态系统和社会电商平台上,推动了数十亿美元的可归因收入。每次合作都输入到我们的专有数据基础设施中,从而形成持续的反馈循环,加速增长,提高利润率,并在我们的客户组合中产生复利效应。
最初只是一个精品设计工作室,如今已发展成为美国增长最快的私人公司之一(Inc. 5000)以及2020年代最有效的绩效媒体机构之一(Varos)。我们的创始人因其在技术、营销和广告交叉领域的进步而被福布斯30岁以下精英榜所认可,巩固了Darkroom在媒体创新未来中的关键角色。
关于该职位
我们正在招聘Paid Media团队,寻找一位高级经理——Paid Social,这是一位结合深厚平台专业知识与战略视野、团队领导力和高管级客户管理能力的资深绩效领导者。这不是一个战术执行岗位;它要求能够构建全漏斗付费社交策略,带领实践者团队,并在一系列高增长品牌中推动可衡量的收入成果。
理想的候选人是在Meta直接响应广告领域具有公认的专家地位,拥有将广告账户扩展到每月超过100万美元美元的显著成绩,建立并培养高绩效团队,并作为值得信赖的战略顾问为高级客户利益相关者提供支持。你以系统思维而非活动来思考——并且你对重要的业务成果负责。
你将向部门总经理汇报,并在Paid Media实践中担任高级领导,负责关键客户的策略、表现和增长。
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ABOUT DARKROOM
Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.
At our core, Darkroom is a human services company powered by Shadow, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.
Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.
What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation.
ABOUT THE ROLE
We are hiring for our Paid Media team, looking for an Associate Director, Paid Social — a senior performance leader who combines deep platform expertise with strategic vision, team leadership, and executive-level client management. This is not a tactical execution role; it demands the ability to architect full-funnel paid social strategies, lead a team of practitioners, and drive measurable revenue outcomes across a portfolio of high-growth brands.
The ideal candidate is a recognized expert in Meta direct response advertising with a proven track record of scaling ad accounts well beyond $1M USD per month, building and mentoring high-performing teams, and serving as a trusted strategic advisor to senior client stakeholders. You think in systems, not campaigns — and you hold yourself accountable to the business outcomes that matter.
You'll report to the Managing Director of the department and serve as a senior leader within the Paid Media practice, owning the strategy, performance, and growth of a portfolio of key accounts. You'll collaborate closely with Creative, Analytics, Brand, and Client Strategy teams, and will be responsible for developing the next generation of paid social talent at Darkroom.
This is a fast-paced, high-accountability environment designed for marketers who are ambitious, curious, and ready to grow. You’ll gain hands-on experience in a broad range of platforms and verticals, while developing the skills needed to lead performance strategies end-to-end.
Darkroom is a career incubator for ambitious talent looking to operate at the intersection of business, design, and innovation.
WHAT YOU'LL DO:
- Own and drive the overarching paid social strategy across a portfolio of high-growth U.S. brands, ensuring alignment between media investment, creative output, and business objectives.
- Serve as the executive point of contact for senior client stakeholders — presenting quarterly business reviews, growth roadmaps, and performance forecasts to CMOs and marketing leadership.
- Partner with the Managing Director to define team OKRs, capacity planning, and service delivery standards across the Paid Social practice.
- Champion Darkroom's paid social point of view, staying ahead of platform changes, algorithmic shifts, and emerging formats to inform both client strategy and internal best practices.
- Lead the development of annual and quarterly paid media plans, including budget allocation, channel mix, audience strategy, and creative roadmaps.
- Oversee campaign architecture, optimization frameworks, and testing methodologies across 8–15 paid media accounts with aggregate monthly spends ranging from $500K–$5M+.
- Drive best-in-class performance across Meta, TikTok, Pinterest, Axon, and CTV, with deep mastery of direct response principles and short-form video creative strategy.
- Establish and enforce rigorous KPI frameworks — CPA, CAC, iROAS, nCAC, MER, aMER, CTR, TSR, and Hold Rate — ensuring data-driven decision-making at every level.
- Architect and pressure-test attribution models in partnership with Analytics, ensuring clients have a clear and accurate view of cross-channel performance.
- Proactively identify growth opportunities through competitive intelligence, audience expansion, and creative iteration — translating insights into actionable channel strategies.
- Serve as the senior creative strategist on accounts, guiding clients and internal creative teams on hook construction, format selection, messaging hierarchy, and creative testing frameworks.
- Develop scalable creative testing systems that connect production investment directly to performance outcomes.
- Advise clients on creative budget allocation across UGC, motion, static, and short-form video to maximize return at each funnel stage.
- Manage, coach, and develop a team of Paid Social Managers and Specialists, setting clear performance expectations and fostering a culture of accountability and craft.
- Conduct structured performance reviews and build individualized growth plans for direct reports.
- Establish internal quality standards for campaign builds, reporting, and client deliverables — and ensure consistent adherence across the team.
- Act as an escalation point for complex performance challenges and client issues, providing senior-level guidance and resolution.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
- 10+ years of paid media advertising experience, with at least 7+ years specializing in Paid Social and Meta in particular.
- 7+ years managing paid social advertising for high-growth consumer brands with aggregate monthly spends of $1M+ across a portfolio.
- Demonstrated experience leading and developing a team of 3+ paid media practitioners in a fast-paced agency or in-house environment.
- Proven track record of scaling Meta ad accounts beyond $1M USD/month while maintaining or improving efficiency metrics.
- Executive-level client management skills — ability to build trust with CMOs and senior marketing leaders, present strategic recommendations with confidence, and navigate complex stakeholder dynamics.
- Expert-level command of Meta Ads Manager and deep familiarity with TikTok Ads, Pinterest, and emerging social commerce platforms.
- Mastery of e-commerce performance metrics (CPA, CAC, iROAS, nCAC, MER, aMER, CTR, TSR, Hold Rate) and the ability to translate these into clear client-facing narratives.
- Expertise in full-funnel creative strategy — from concept briefing to performance analysis — with a sharp eye for what converts.
- Strong background in data-derived decision-making, budget forecasting, and spend projection modeling.
- Comfort engaging with e-commerce P&Ls and financial performance metrics at the business level.
- Exceptional written and verbal communication skills; able to distill complex data into compelling insights for both internal teams and senior client stakeholders.
WHAT IT'S LIKE TO WORK AT DARKROOM
Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.
We believe in autonomy with accountability, truth over comfort, and outcomes over optics.
- Unlimited PTO + US holidays: Rebooting is part of the work. Take the time you need to stay sharp.
- Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.
- Health & Wellness: Company-sponsored medical, dental, and vision coverage.
- Finances, growth, and retirement: Darkroom offers a robust 401(k) program with company match and profit-sharing opportunities to help you save and grow as the company grows.
- Parental Leave: Flexible parental leave to support new parents during this important transition.
- Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.
COMPENSATION:
The base salary range for this role is $120,000 per year. This range represents the anticipated minimum and maximum for this position and applies to candidates based in New York, including New York City, in compliance with the New York State Pay Transparency Law and the New York City Salary Transparency Law. Actual compensation within this range will be determined based on experience, skills, and qualifications. This role is also eligible for performance-based compensation. A summary of benefits is listed above.
EQUAL OPPORTUNITY STATEMENT
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.