高级产品经理 - eSource
Senior Product Manager - eSource
CRIO（临床研究IO）是一家健康科技公司，帮助制药、生物科技、研究机构和学术研究机构通过一个系统和单一的临床数据采集来源来简化监管流程。我们的模块使机构能够实时以电子方式采集数据，为数据管理人员和监查员提供更高的透明度，并使发起方和CRO能够进行远程监查。
CRIO的eSource和CTMS系统是一个领先的现代企业级平台，专为临床研究机构打造。自2016年推出以来，CRIO在eSource领域确立了领先地位，并赢得了近50%的新兴企业级机构网络，其中许多机构得到了风险投资、私募股权和企业投资者的支持。CRIO实现了附带的指标，且几乎没有任何对外销售或营销活动。
**职位概述**
每项临床试验都依赖于原始数据，而在行业历史上，这些数据都记录在纸上，之后才被录入，过程中悄悄产生了错误和延误。CRIO的eSource平台在患者互动的第一时间直接采集协议驱动的数据，能在错误发生前发现它们，并让发起方和CRO实时了解其机构的情况。结果是：入组率提高40%，方案偏离减少40%，研究启动速度加快40%。
eSource是我们核心业务，也是我们整个平台围绕其构建的产品。你将负责它。
我们正在寻找一位对产品管理充满热情并在此领域表现出色的人，有推动战略产品计划的明确领导经验。
理想的候选人精力充沛、自我驱动、亲力亲为、数据驱动，并致力于为客户实现出色成果。你应有定义让用户满意并带来卓越投资回报的产品的出色记录，具备影响产品策略和指导其他产品经理的能力。此外，理想的候选人有与客户、业务领导者和开发团队在敏捷Scrum流程中合作的丰富经验，能够在大规模业务愿景和技术执行之间有效搭建桥梁。
**职责**
- 产品策略与愿景：与领导层合作，定义并传达产品愿景和策略。推动多个团队之间的协作，确保产品计划支持更广泛的业务目标。
- 跨职能团队协作：与产品、工程、设计、市场和客户成功团队紧密合作，确保产品从概念到交付的全过程顺利推进。
查看英文原文
CRIO (Clinical Research IO) is a health tech company helping pharma, biotech, research sites, and academic research centers streamline regulatory workflows with one system and a single source of clinical data capture. Our modules allow sites to capture data electronically in real-time, providing data managers and monitors with enhanced transparency, and enabling remote monitoring by sponsors and CROs.
CRIO’s eSource and CTMS system is a leading, modern, enterprise platform built for clinical research sites. Since CRIO’s launch in 2016, CRIO has established the leading brand position in eSource and has won close to 50% of the emerging class of enterprise-grade site networks, many of whom are backed by institutional investors such as VC, PE and corporations. CRIO has achieved the attached metrics, all with little to no serious outbound sales or marketing.
**Position Summary**
Every clinical trial runs on source data, and for most of the industry's history that data lived on paper, got transcribed later, and quietly generated errors and delays along the way. CRIO's eSource platform captures protocol-driven data directly at the point of patient interaction, catches mistakes before they happen, and gives sponsors and CROs real-time visibility into their sites. The results: 40% higher enrollment, 40% fewer protocol deviations, and 40% faster study startup.
eSource is the core of what we do and the product the rest of our platform is built around. You'll own it.
We are looking for an individual who is passionate about and excels at product management with proven leadership in driving strategic product initiatives.
The ideal candidate is energetic, self-motivated, hands-on, data-driven, and passionate about achieving strong outcomes for our customers. You will have a strong track record of defining products that delight users and generate exceptional returns on investments, with demonstrated ability to influence product strategy and mentor other product managers. In addition, the ideal candidate has extensive experience working with customers, business leaders, and development teams within an Agile scrum process, and can effectively bridge the gap between business vision and technical execution at scale.
**Responsibilities**
- Product Strategy and Vision: Partner with leadership to define and communicate product vision and strategy. Drive alignment across multiple teams and ensure product initiatives support broader business objectives.
- Cross-Functional Leadership: Lead product planning and execution by coordinating dependencies across multiple scrum teams, ensuring cohesive delivery of complex, interconnected features.
- Scrum Framework Excellence: Develop, adapt, and facilitate the scrum framework throughout the product lifecycle, managing multiple backlogs and leading release plans for high-impact initiatives.
- Strategic Product Collaboration: Mentor and guide other product managers and scrum masters to develop comprehensive product development strategies. Foster best practices and consistency across the product organization.
- Advanced Backlog Management: Prioritize and manage complex backlogs spanning multiple teams, ensuring meaningful, realistic, and attainable work that aligns with strategic priorities and maximizes business value.
- Enterprise Project Leadership: Plan, coordinate, and document development activities for large-scale, high-visibility, cross-team projects with significant organizational impact, adapting to varying scopes and competing priorities.
- Executive Communication: Facilitate clear communication of product strategy, sprint progress, releases, issues, and relevant information to executive leadership and key stakeholders. Present product roadmaps and business cases to senior leadership.
- Value Optimization: Evaluate activities across multiple teams for maximum business value and make strategic decisions during sprint planning and release planning that balance short-term delivery with long-term product health.
- Senior Stakeholder Management: Develop and maintain strategic relationships with steering committees, executive sponsors, enterprise customers, functional managers, and cross-functional leadership teams.
- Team Empowerment and Mentorship: Empower and mentor scrum teams and junior product managers with clear goals and context, driving sustainable maximum velocity and addressing concerns proactively. Build product management capability across the organization.
- Agile Development Mastery: Collaborate with development teams to commit backlog items to sprints, lead post-live retrospectives to identify improvement areas, and drive continuous improvement in delivery processes.
- Product Value Advocacy: Champion the value of product releases at both the team and organizational level, ensuring stakeholder alignment on objectives, scope, and deliverables. Translate technical capabilities into business value for diverse audiences.
- Data-Driven Decision Making: Leverage product analytics, customer feedback, and market research to inform product decisions and measure success. Establish and track key product metrics and KPIs.
- Risk Management: Identify and mitigate product risks, technical debt, and dependencies across teams. Make informed trade-off decisions that balance innovation, technical excellence, and business needs.
**Skills/Experience**
- 5+ years' experience in Software Product Management, with demonstrated progression in scope and complexity
- 2+ years leading complex, multi-team product initiatives or mentoring other product managers
- Strong balance of technical depth and business acumen, with ability to make strategic architectural and business decisions
- Deep experience with Jira, GitHub, and product management tools
- Expert-level experience with agile development methodologies
- Proven ability to decompose complex, ambiguous problems into relevant and detailed business/functional requirements across multiple systems
- Strong ability to separate technology requirements and constraints from core business value and articulate trade-offs to stakeholders
- Exceptional communication and storytelling abilities, capable of engaging and aligning diverse audiences from engineers to C-suite executives
- Demonstrated success building and maintaining strategic relationships across all levels within an organization, internally and externally
- Experience defining and tracking product success metrics and using data to drive product decisions
- Proven track record of delivering high-impact products on time and driving measurable business outcomes
- Bachelor's degree or comparable experience in computer science, engineering, business, or a related field
- Strong written and verbal communication skills with ability to influence without authority
- Experience presenting to and influencing senior leadership and executive stakeholders
**Nice to Have**
- Experience understanding clinical data, clinical data workflow, and guiding transformations and integrations in healthcare or clinical research environments
- Deep understanding of eClinical vendor systems and workflows
- Experience with 21 CFR Part 11, HIPAA, CDISC ODM, HL7 FHIR, and GDPR conformance
- MBA or advanced degree
- Product management certifications (CSPO, SAFe POPM, or similar)
- Experience with product discovery methodologies and frameworks
- Background in SaaS or enterprise software product management
**Benefits & Perks:**
- Work from anywhere
- Unlimited PTO
- 401k company match
- Healthcare
- Dental
- Vision (Company Paid 100%)
- Life insurance
- Professional Development Reimbursement
- Work From Home Expense Reimbursement
Salary Range: $100,000 --> $130,000
**Equal Employment Opportunity:**
CRIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other basis protected by federal, state, or local law.
**Disability Accommodation Statement:**
We are committed to providing reasonable accommodations to individuals with disabilities in the application and interview process. If you require accommodation to participate in the application process, please contact Human Resources to request assistance.