企业实施顾问
Enterprise Implementation Consultant
Canopy Connect 正在构建支撑顶级保险体验的基础设施。我们赋能消费者从其自身数据中获得价值和便利，同时帮助企业在安全且快速的前提下支持其客户。
我们正在迅速发展并扩大规模。作为**企业实施顾问**，你将确保 Canopy Connect 的企业客户能够快速且成功地推出我们的产品。该职位需要强大的技术和沟通能力。你将与从小型初创公司到大型科技独角兽企业的各类公司合作。
**职责**
- 深入了解我们在主要垂直领域中如何进行保险验证。
- 领导新客户的端到端 API 接入和实施，指导技术团队完成设置、测试和上线。
- 作为战略企业客户的售后主要联系人，管理跨职能关系，涉及产品、工程和高管团队。
- 作为客户需求的内部倡导者，向产品和工程团队提供结构化反馈，以影响路线图优先级。
- 分析使用数据以识别扩展机会，并确保客户从 Canopy Connect 平台中实现可衡量的价值。
- 在销售、工程和领导团队的协作下，支持合同续签和增长计划。
**关于你**
- 在保险、汽车或房地产领域有管理咨询经验
- 在具有复杂集成需求的大客户或战略企业账户方面有成功经验
- 在早期或成长型组织中设计并实施客户成功流程的能力
- 强大的技术素养，能够解决与 API、数据集成和认证流程相关的问题
- 优秀的沟通能力，能够将技术概念传达给非技术人员
- 与工程和产品团队紧密合作，交付以客户为中心的解决方案的经验
- 理解用户体验原则、流程优化和数据安全协议
- 愿意经常出差，占工作时间的 25-50%
请注意，我们只接受在美国或加拿大合法工作的候选人。
该职位的预期基本薪资范围为：根据经验和技能不同，$147k-174k。根据经验可能会超出此范围。
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**我们的福利**
- **医疗健康**：我们提供公司赞助的医疗、牙科和...
查看英文原文
Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers.
We're growing quickly and are scaling up. As **Enterprise Implementation Consultant,** you'll ensure that Canopy Connect’s enterprise customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns.
**Responsibilities**
- Deeply understand how insurance verification is done in our key verticals.
- Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live.
- Serve as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teams.
- Act as an internal advocate for customer needs, providing structured feedback to product and engineering to inform roadmap priorities.
- Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect’s platform.
- Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership.
**About you**
- Management consulting experience in insurance, automotive or real estate
- Proven success managing large or strategic enterprise accounts with complex integration needs
- Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations.
- Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows.
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
- Experience collaborating closely with engineering and product teams to deliver customer-driven solutions.
- Understanding of UX principles, workflow optimization, and data security protocols
- Willing to travel 25-50% of the time
Please note that we are only accepting candidates who are authorized to work in the United States or Canada.
The expected base salary range for this position is: $147k-174k depending on experience and skills. We may go above this range commensurate with experience.
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**Our Benefits**
- **Healthcare**: We offer company-sponsored health, dental and vision insurance for employees and dependents.
- **Equity**: We are a team of owners and we provide our team with generous equity grants.
- **Time to Recharge**: We offer unlimited paid time off. Unplug, recharge, and come back refreshed.
- **Remote Friendly**: We are a fully distributed team. We all work remotely. We offer a $1,000 stipend to equip you with a home office that is comfortable and personalized to your needs.
- **Friday Reimbursed Lunch**: Order lunch on Fridays, and we'll cover it!
- **401K**: We offer a 3.5% match.
**Our Core Values**
- **Be Worthy of Trust |** We are building critical infrastructure that processes sensitive data. We earn trust every day by being transparent, honest and clear to all stakeholders.
- **Find a Way |** We seize opportunities and iterate quickly. We refuse to get blocked. We are relentlessly optimistic about possibilities. Tenacious and creative, we find a way.
- **Own It |** We are owners of the product and the company, and we own our successes as well as our failures. We value people who embody extreme ownership.
- **Think “We” Not “I” |** We prioritize the success of the team over individual contributions. The best decisions are made through triangulating the opinions of the team. Productive disagreement leads to good decisions. We don’t tolerate brilliant jerks.
- **Raise the Bar** **|** Our standard is to be the best in the world at what we do. We redefine excellence each day.
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To protect the interests of all parties, Canopy Connect will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Canopy Connect will be considered Canopy Connect property. Canopy Connect will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Canopy Connect will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.