Salesforce与系统经理
Salesforce & Systems Manager
TCP致力于培养多元化和包容性的团队。
关于TCP（TimeClock Plus）
30多年来，TCP通过提供灵活、移动的考勤管理和劳动力解决方案，帮助组织更好地与员工互动。数以万计的客户和数百万用户信赖TCP，TCP为公共和私营部门的各种规模的组织提供一流的科技和个性化支持，以满足其复杂的考勤、员工排班、休假管理和其他劳动力需求。增长正在发生，我们对成功的未来愿景清晰明确——我们希望你加入我们的旅程！有关TCP的更多信息，请访问或关注我们的LinkedIn或Facebook页面。
关于该职位
TCP正在投资于为其营收部门运行的系统，并正在招聘一名Salesforce及系统经理。该职位专注于让Salesforce更好地服务于TCP的市场推广团队，塑造销售、合作伙伴和客户成功团队日常使用该平台的方式，从配置和页面布局到报告。这是一个亲力亲为的个人贡献者角色：你将成为营收运营的专职Salesforce管理员，与其他部门的Salesforce管理员协作，共同制定共享路线图、发布节奏和集成方案。该职位还负责TCP不断增长的内部应用组合和由Claude Code构建的代理程序，目前有约六个应用程序服务于销售、合作伙伴和营收运营，包括在BaseCamp GTM中运行的应用程序，以及这些系统所依赖的技能、连接器、访问规则和文档。该职位位于营收运营部门，使工作更贴近每天依赖这些工具的销售、合作伙伴和客户成功团队。该职位为远程办公，面向美国地区，向企业销售、合作伙伴和营收运营的副总裁汇报。
作为Salesforce及系统经理，你将：
· 改善市场推广团队的Salesforce体验。配置对象、流程、验证规则、权限集和页面布局，以匹配销售、合作伙伴和客户成功团队的实际工作方式，并消除阻碍他们效率的障碍。
· 参与平台路线图和发布计划。与其他部门的Salesforce管理员合作制定共享路线图、发布节奏和技术债务清单，并测试季节性发布、管理包升级和沙盒刷新，确保更改不会影响市场推广团队。
· 保持系统稳定运行，确保所有内部应用和代理程序正常运作，及时处理问题并优化性能。
查看英文原文
TCP is committed to cultivating a diverse and inclusive team.
About TCP (TimeClock Plus)
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear – We’d love for you to join us on this journey! For more information on TCP, visit or follow us on LinkedIn or Facebook.
About the Role
TCP is investing in the systems that run its revenue organization and is hiring a Salesforce and Systems Manager. This role is focused on making Salesforce work better for TCP's go-to-market teams, shaping how sales, partnership, and customer success experience the platform day to day, from configuration and page layouts through reporting. This is a hands-on individual contributor role: you will be the dedicated Salesforce administrator for Revenue Operations, collaborating with the Salesforce admins who support other departments on the shared roadmap, release cadence, and integrations. It also owns TCP's growing portfolio of internal applications and agents built with Claude Code, currently a half dozen apps serving sales, partnerships, and revenue operations, including apps running in BaseCamp GTM along with the skills, connectors, access rules, and documentation those systems depend on. Sitting inside Revenue Operations keeps the work close to the sales, partnership, and customer success teams that rely on these tools every day. This role is remote, US-based, and reports to the SVP of Enterprise Sales, Partnership, and Revenue Operations.
As a Salesforce and Systems Manager, you will:
· Improve the Salesforce experience for GTM teams. Configure objects, flows, validation rules, permission sets, and page layouts to match how sales, partnership, and customer success actually work, and remove the friction that slows them down.
· Collaborate on the platform roadmap and releases. Partner with the Salesforce admins in other departments on the shared roadmap, release cadence, and technical debt backlog, and test seasonal releases, managed package upgrades, and sandbox refreshes so changes land without disrupting GTM teams.
· Keep integrations healthy. Help maintain the connections between Salesforce and the ERP, marketing automation, and billing platforms so data stays accurate across systems.
· Manage internal systems. Own every internal application and agent built with Claude Code from first deployment through retirement, including the skills, prompts, and connectors they depend on.
· Govern AI access and cost. Set access rules so each agent reaches only the data its purpose requires, audit those rules on a schedule, and monitor usage, cost, and output quality.
· Build reporting leaders trust. Deliver reports and dashboards that give sales, partnership, customer success, and finance one shared view of the pipeline.
· Enable the teams who use these tools. Train users, publish self-service documentation, and keep runbooks current so no system depends on one person’s memory.
You are a strong fit for this role if you have:
· 3+ years administering Salesforce in a business-critical production environment.
· Salesforce Administrator certification, or equivalent demonstrated experience.
· Working command of flows, permission architecture, data models, and sandbox release management.
· Hands-on experience building or managing applications with an agentic AI development tool. We build exclusively in Claude Code, and direct experience with it is strongly preferred.
· A track record of turning broad business requests into scoped, documented technical work
· Strong cross-functional partnership skills. You work effectively with sales, finance, and customer success, and you hold priorities steady when several teams want something at once
· Clear written communication with technical and nontechnical audiences alike.
· A bachelor’s degree in information systems, business, or a related field, or equivalent experience
· Ability to work remotely from a US-based location, with reliable connectivity and a professional workspace
· Bonus: advanced Salesforce certification such as Advanced Administrator or Platform App Builder
· Experience at a SaaS or workforce management company
· Familiarity with Model Context Protocol connectors and agent permission design
· Experience integrating Salesforce with an ERP or billing platform
Physical Requirements
· Prolonged periods sitting at a desk and working on a computer
· Must be able to lift up to 15 pounds at times
· Travel up to 10% for team on-sites and select company events
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits
· 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
· 8 hours to volunteer and impact the community
· Comprehensive benefits (Health/Dental/Vision/401K)
· Employee Choice Pre-Tax Benefit
Originally posted on Himalayas