供应链经理, 规划与履行
Supply Chain Manager, Planning & Fulfillment
Greenlight 是一家家庭科技公司，致力于帮助家庭培养财务智慧的孩子，并共同应对生活。其产品组合包括 Greenlight 应用、借记卡、Safe Family GPS 追踪器和 Family Hub，将财务工具、安全功能和日常家庭管理整合到一个连接的体验中。专为希望在便利与品质之间取得平衡的忙碌家庭而设计，Greenlight 持续创新，以满足现代生活的不断变化的需求。如今，超过 650 万名家庭成员信任 Greenlight 帮助他们保持同步。
在 Greenlight，我们致力于让日常更轻松，未来更光明，这样家庭可以花更少时间处理生活，更多时间享受生活。这就是我们每天起床的动力。
我们正在寻找一名供应链经理（计划与履约），负责构建需求计划、库存管理和第三方物流（3PL）履约基础设施，以支持我们在各个销售渠道的扩展。你将处于运营、市场进入、财务、硬件和外部合作伙伴的交汇点，你将从挖掘数据、设计流程、与合作伙伴实施，到建立证明其有效性的仪表盘，全程主导各项举措。
理想的候选人曾在增长阶段的消费硬件或快消品公司中，负责 D2C、市场平台和零售渠道的实物商品计划，亲自建立并管理过 3PL 关系，并能在一个尚未有成熟责任方的领域中创建结构。
你的日常工作：
负责 Greenlight 的硬件需求计划：建立并维护 Greenlight 的供应链预测，将营销支出计划、促销日历、POS/销售数据和发布时间表转化为运营可执行的计划
领导共识规划，与市场进入、营销、财务和运营一起支持库存分配决策；维护基准、乐观和悲观情景，并在需要时提出建议进行风险升级
将需求计划转化为按时间分阶段、按物料清单（BOM）层级的供应计划
负责 Amazon FBA 库存健康状况
作为我们 3PL 关系的日常运营负责人：组装/增值服务（VAS）排期、ODM 货物的入库协调、FBA 补货执行、零售路线指南和标签合规性，以及包装耗材补货
定义并执行与我们的 3PL 的服务级别协议（SLA）和关键绩效指标（KPI），包括 VAS 排期、管理组装周期时间、FBA 发货 SLA、库存准确性及入库 SLA。你将推动结构化流程
查看英文原文
Greenlight is a family technology company on a mission to help families raise financially smart kids and navigate life together. Its suite of products — including the Greenlight app, debit card, Safe Family GPS trackers, and Family Hub — brings together financial tools, safety features, and everyday family management in one connected experience. Designed for busy families who want convenience without compromise, Greenlight continues to innovate alongside the evolving needs of modern life. Today, more than 6.5 million family members trust Greenlight to stay in sync.
At Greenlight, we're here to make the day-to-day easier and futures brighter, so families can spend less time managing life, and more time living it. That's why we get out of bed every morning.
We are looking for a Supply Chain Manager, Planning & Fufillment to build the demand planning, inventory management, and 3PL fulfillment infrastructure that will enable us to scale across our sales channels. You will sit at the intersection of Operations, Go-to-Market, Finance, Hardware, and our external partners, and you will own initiatives from unearthing data, designing processes, implementing it with partners, and building the dashboards that prove it works.
The ideal candidate has planned physical goods across D2C, marketplace, and retail channels at a growth-stage consumer hardware or CPG company, has personally set up and managed a 3PL relationship, and is comfortable creating structure in areas that do not yet have mature ownership.
Your day-to-day:
Own Greenlight's hardware demand plan: build and maintain Greenlight’s supply chain forecast, translating marketing spend plans, promotional calendars, POS/sell-through data, and launch timelines into a plan operations can execute on
Lead consensus planning and support inventory allocation decisions with GTM, Marketing, Finance, and Ops; maintain baseline, upside, and downside views and escalate risks with a recommendation
Convert the demand plan into a time-phased, BOM-level supply plan
Own Amazon FBA inventory health
Serve as the day-to-day operational owner of our 3PL relationship: kitting/VAS scheduling, inbound receiving coordination for ODM shipments, FBA replenishment execution, retail routing-guide and labeling compliance, and packaging-consumables replenishment.
Define and enforce SLAs and KPIs with our 3PL including VAS scheduling, managing kitting cycle times, FBA ship SLA, inventory accuracy, and receiving SLA. You’ll run a structured weekly/monthly scorecard and review cadence.
Own the item master, BOM, kit SKU configuration, and packaging specifications of Greenlight’s hardware portfolio; ensure BOM changes are reflected in 3PL SOPs before they hit the floor.
Partner with Retail/GTM on new channel onboarding to define fulfillment, labeling, EDI and returns requirements before first ship.
Partner with cross-functional teams to maintain the supply chain KPI suite including forecast accuracy, in-stock rate by channel, inventory turns, weeks-of-supply, kit component coverage, 3PL scorecard, returns cycle time
Champion automation of manual workflows
Support Accounting during month-end close by reconciling inventory transactions and explaining variances.
Document the processes you build as SOPs and runbooks so the function scales beyond you.
What you'll bring to the team:
5–8+ years in supply chain planning, inventory management, or logistics operations for physical consumer products (consumer electronics, wearables, CPG, or similar), in a growth-stage or fast-paced environment
Hands-on demand planning experience: you have owned a SKU-level forecast across at least two of D2C, Amazon/marketplace, and retail, and understand sell-in vs. sell-through, promotional lift, and weeks-of-supply.
Working knowledge of MRP/BOM-based supply planning: reorder points, safety stock, lead-time offsetting, kit/bundle SKUs
Direct experience managing the day-to-day of a 3PLincluding warehouse management system configurations, kitting/VAS, FBA prep and inbound, SLA and scorecard governance
Experience managing retail EDI workflows, including purchase orders, acknowledgments, advance ship notices, invoices, and inventory feeds; familiarity with common transaction sets such as 850, 855, 856, 810, and 846.
Strong analytical and modeling skills; comfortable with large, imperfect data sets from multiple systems
Process-oriented mindset with a demonstrated track record of driving change through processes that scale
Excellent communication skills with the ability to synthesize supply and demand trade-offs into clear recommendations for GTM, Finance, and leadership; ability to influence external partners without formal authority.
Comfort navigating ambiguity and creating structure where none exists.
Preferred Experience:
Hands-on Amazon FBA/FBM operations experience, retail vendor-compliance experience, and familiarity with S&OP or consensus demand planning.
Work perks at Greenlight:
Medical, dental, vision, and HSA match
Paid life insurance, AD&D, and disability benefits
Traditional 401k with company match and Roth IRA
Unlimited PTO
Paid company holidays and pop-up bonus holidays
Professional development stipend
Mental health resources
1:1 financial planners
Fertility healthcare
100% paid parental and caregiving leave, plus cleaning service and meals during your leave
Flexible WFH, both remote and in-office opportunities
Fully stocked kitchen, catered lunches, and occasional in-office happy hours
Employee resource groups
Our stance on salaries:
Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.
The estimated base pay range for this position in (NY, CA, WA): $100,000- 140,000
The estimated base pay range for this position in (CO): $100,000-130,000
Who we are:
It takes a talented team to aim for a mission like ours. We're looking for people who ask "is it bold enough?" People who bring their real selves to the table and push the people around them to do the same. We win by never hesitating to jump in, offer a hand, or share the credit, because we know we're stronger together than apart. And through all of it, the mission stays the thing we measure ourselves against: are we doing right by the families counting on us? If that sounds like your kind of team, we'd love for you to apply.
Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email accomodations@greenlight.me.