高级软件工程师，开发者体验
Senior Software Engineer, Developer Experience
### **Thumbtack 帮助数百万用户自信地照顾自己的家。**
Thumbtack 是您需要的唯一应用，用于维护和改善您的家——从个性化指导到 AI 工具和一流的招聘体验。每天在美国每个县，人们都依靠 Thumbtack 完成紧急维修、季节性维护和更大的改进。我们帮助房主知道该做什么项目、何时做以及从我们不断增长的 30 万本地服务企业社区中聘请谁。如果创造影响激励你，加入我们。想象一下我们将一起打造什么。
### **关于开发者体验团队**
开发者体验（DevEx）团队让 Thumbtack 的约 250 名工程师更高效。我们负责 AI 驱动的开发者工作流程、云开发环境以及整个工程团队所依赖的内部开发者平台。我们规模小且资深：在生产力工程部门有四人团队，同时与移动基础设施、前端基础设施和设计系统工程紧密合作。我们与公司内各处的工程师密切合作，发现他们的痛点并交付解决方案。你可以在 [Thumbtack 工程博客](https://medium.com/thumbtack-engineering) 上了解更多关于我们的工程文化的信息。
### **挑战**
我们正在构建面向 AI 的工程组织的基础设施，这里的每条技术流都是今天正在进行的工作：像 Claude Code、Codex 和 Cursor 这样的代理开发者工具，由编码 Thumbtack 特定知识的技能库支持；一个模型上下文协议（MCP）服务器目录，使我们的内部工具对 AI 可访问；以及为人类和代理都设计的云开发环境（CDE）。与此同时，我们正在现代化 Web 和 CLI 工具层，工程师每天都会使用这些工具。我们部署的任何一项改进都可以推动数十个团队前进。
### **你会做什么**
- 构建代理开发者工作流程背后的平台：推出组织所依赖的工具（Claude Code、Codex、Cursor），并交付跨这些工具运行的技能、插件和 MCP 服务器。
- 设计并构建工程师和 AI 代理每天使用的产品界面：我们 Backstage 开发者门户中的自助工作流程、我们的开发者 CLI、IDE 集成，以及工程师用来构建和部署自己代理的框架。
- 负责并持续演进我们的云开发环境（CDE）平台，适用于人类开发者和 AI 代理。
- 改进构建系统、CI/CD 流水线、测试基础设施和 ob
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### **Thumbtack helps millions of people confidently care for their homes.**
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
### **About the Developer Experience Team**
The Developer Experience (DevEx) team makes Thumbtack's ~250 engineers more productive. We own the AI-powered developer workflows, cloud development environments, and internal developer platform the whole engineering org builds on. We're small and senior: a four-person team in Productivity Engineering, alongside Mobile Infra, Frontend Infrastructure, and Design Systems Engineering. We partner closely with engineers across the company to find their pain points and ship solutions. You can read more about our engineering culture on the [Thumbtack Engineering Blog](https://medium.com/thumbtack-engineering).
### **The challenge**
We're building the infrastructure for an AI-native engineering organization, and every stream here is active work today: agentic developer tools like Claude Code, Codex, and Cursor, backed by a library of skills that encode Thumbtack-specific knowledge; a catalog of Model Context Protocol (MCP) servers that make our internal tools AI-accessible; and cloud development environments (CDEs) built for humans and agents alike. Alongside these, we're modernizing the Web and CLI tooling layers engineers reach for every day. A single improvement we ship can move dozens of teams forward.
### **What you’ll do**
- Build the platforms behind agentic developer workflows: roll out the tools the org builds on (Claude Code, Codex, Cursor) and ship the skills, plugins, and MCP servers that run across them.
- Design and build the product surfaces engineers and AI agents reach for daily: self-service workflows in our Backstage developer portal, our developer CLI, IDE integrations, and the framework engineers use to build and deploy their own agents.
- Own and evolve our Cloud Development Environment (CDE) platform for both human developers and AI agents.
- Improve the build systems, CI/CD pipelines, test infrastructure, and observability the whole org depends on.
- Prototype and evaluate new AI developer tools as they land, and decide what to adopt, configure, and scale across the engineering org.
### **In order to be successful, you must bring**
- Demonstrated experience building developer infrastructure, DevEx, or platform tools that other engineers depend on, from CDE rollouts and internal CLIs to MCP servers and build/CI at 100+ engineer scale.
- Strong systems thinking: you reason about build pipelines, CI/CD, dev environments, and test infrastructure as interconnected systems, not isolated tools.
- A UX mindset applied to engineering systems: you think in personas, journeys, and end-to-end workflows, and design for the people and agents who use what you build.
- Hands-on experience with agentic developer tools like Claude Code, Cursor, or Codex, and considered opinions about their limits, where they help, and how to scale their use.
- Fluency in the languages our tooling is built in: Go and Python for CLIs, services, MCP servers, and Slackbots, plus TypeScript and React for the web UIs.
- 6+ years of industry experience in software engineering, including cross-team projects with measurable impact on engineering productivity.
### **Expected salary ranges**
- For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $180,200.00 - $233,200.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).
For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our [Job Applicant Privacy Policy](https://www.thumbtack.com/job-applicant-privacy-policy).
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. [Check out our blueprint on how to spot the fakes.](https://careers.thumbtack.com/recruiting-scams)