会计专员（拉美地区）
Accounting Specialist (LATAM)
**Cloudbeds 的独特之处**
在 Cloudbeds，我们不仅仅是开发软件，我们正在改变酒店业。我们智能设计的平台为全球 150 个国家的物业提供支持，每年处理数十亿美元的预订。从独立物业到酒店集团，我们帮助酒店业主通过一个统一的平台提升运营效率和商业策略，该平台与数百家合作伙伴集成。而且我们拥有完全远程的团队。想象一下，与全球创新者一起工作，打造人工智能驱动的解决方案，解决酒店业主最大的挑战。自 2012 年成立以来，我们已成为全球最佳酒店 PMS 解决方案提供商，并再次入选 2024 年德勤科技 Fast 500 榜单，但我们的旅程才刚刚开始。
**你将如何产生影响**
作为客户支持与入职专员 - 会计（拉丁美洲），你将帮助我们的拉丁美洲酒店客户充分发挥 Cloudbeds 在财务和会计方面的潜力。你将直接与该地区的客户及其会计团队合作，指导他们完成端到端的会计配置——从科目表映射和税务设置，到 ERP 集成和特定国家的电子发票合规性——确保每个物业从第一天起都能正确设置并顺利运行。这是一个面向客户的职位，需要兼具酒店会计专业知识、技术好奇心以及真正帮助人们成功的热情。如果你喜欢在电子表格后面工作，但不希望直接与客户打交道，那么这个职位不适合你。
**我们的入职与会计集成团队**
我们处于酒店专业知识和技术执行的交汇点，解决酒店运营商每天面临的实际财务挑战。我们行动迅速，与工程、支持和销售团队紧密协作，并真正以帮助客户将其财务核心连接到 Cloudbeds 为荣。如果你热爱解决真正对被帮助的人有意义的问题，你会在这里感到如鱼得水。
**你将为团队带来什么**
- 指导拉丁美洲的酒店客户完成完整的会计入职流程，包括科目表映射、税务配置、收入确认设置、对账流程以及特定国家的电子发票合规性（墨西哥 SAT/CFDI、哥伦比亚 DIAN、智利 SII 等）
- 将每位客户独特的业务流程——夜审、账单管理、应收账款等——转化为清晰的步骤，确保顺利实施
查看英文原文
**What Makes Cloudbeds Unique**
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
**How You'll Make an Impact**
As a Customer Support & Onboarding Specialist - Accounting (Latin America), you will help our Latin American hotel customers unlock the full potential of Cloudbeds' financial and accounting capabilities. You will work directly with clients and their accounting teams across the region to guide them through end-to-end accounting configuration — from chart of accounts mapping and tax setup to ERP integrations and country-specific e-invoicing compliance — ensuring every property is set up correctly and running smoothly from day one. This is a customer-facing role requiring equal parts hospitality accounting expertise, technical curiosity, and a genuine passion for helping people succeed. If you thrive behind a spreadsheet but prefer not to engage with customers directly, this role is not the right fit.
**Our Onboarding & Accounting Integration Team**
We sit at the intersection of hospitality expertise and technical execution — solving real financial challenges that hotel operators face every day. We move fast, collaborate closely with Engineering, Support, and Sales, and take genuine pride in helping customers connect their financial backbone to Cloudbeds. If you love solving problems that actually matter to the people you are helping, you will feel right at home here.
**What You Bring to the Team**
- Guide Latin American hotel clients through full accounting onboarding including chart of accounts mapping, tax configuration, revenue recognition setup, reconciliation workflows, and country-specific e-invoicing compliance (Mexico SAT/CFDI, Colombia DIAN, Chile SII, and others)
- Translate each customer's unique business processes — night audits, folio management, accounts receivable, month-end close — into a properly configured Cloudbeds environment
- Support integrations between Cloudbeds and third-party accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, and regional Latin American accounting systems
- Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach
- Serve as the internal subject matter expert on Latin American hospitality accounting practices and regional fiscal compliance
- Contribute to onboarding documentation and best-practice resources for hospitality accounting workflows across Latin American markets
- Collaborate with Product and Engineering to relay customer feedback and help shape the roadmap
**What Sets You Up for Success**
- 5+ years of hands-on accounting or bookkeeping experience specifically within the hotel or hospitality industry — required
- Proven experience configuring or supporting integrations between a hotel PMS and accounting or ERP software (QuickBooks, NetSuite, M3, or comparable) — not theoretical; you have done this
- Deep knowledge of at least one Latin American country's fiscal and e-invoicing requirements with working familiarity across the broader region
- Strong customer-facing communication skills — you are comfortable and confident engaging directly with hotel clients and their accounting teams via phone and video daily
- Fluent in both Spanish and English — this is a firm requirement for this role; Portuguese is a strong additional plus
- Comfort navigating SaaS platforms and adopting new tools quickly with minimal hand-holding
- Strong analytical mindset with the ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically
**Bonus Skills to Stand Out**
- Prior hands-on experience in hotel operations — front office, night audit, or revenue management
- Knowledge of fiscal compliance requirements across multiple Latin American countries beyond your home market
- Active personal use of AI tools or workflow automation — we are building a team that embraces technology and learns continuously
**What to Expect - Your Journey with Us**
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at [cloudbeds.com](https://www.cloudbeds.com/)
**Company [Awards](https://www.cloudbeds.com/press/?press_type=company-news&news_category=awards):**
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice (2024)
- Deloitte Technology Fast 500 (2024)
**Discover our Benefits:**
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra-long weekend every month
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer
**Everyone is Welcome - A Culture of Inclusion**
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [accommodations@cloudbeds.com](mailto:accommodations@cloudbeds.com). Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE