应收账款分析师，订单到现金
Accounts Receivable Analyst, Order- to- Cash
Accounts Receivable Analyst, Order-to-Cash
地点：远程 | 美国
职位描述
我们正在寻找一位具有强大Order-to-Cash和收入周期经验的应收账款分析师。该职位将负责指定客户账户的开票、发票交付、催收、现金应用、对账和问题解决。理想的候选人应注重细节、高度有条理，并能独立工作，能够识别根本原因、解决问题并改进应收账款流程。
地点：该职位为远程办公，位于美国
我们希望找到具备以下资质的候选人：
- 负责指定客户账户在整个Order-to-Cash生命周期中的事务，从发票创建和交付到催收和付款应用。
- 准确并在规定期限内准备和处理客户发票。
- 审核发票和支持文件，确保其完整性和符合客户特定的计费要求。
- 通过适当的客户门户、VMS平台、EDI渠道或其他交付方式提交发票。
- 监控发票提交情况，及时研究并解决被拒、缺少文件和其他交付问题。
- 审核账龄报告，并对未结余额进行持续、专业的跟进。
- 直接与客户沟通以获取付款状态，解决争议并获得付款承诺。
- 保持清晰的催收记录、跟进日期、支持文件和账户历史。
- 主动上报未解决的余额、处理延迟和其他风险，并提供足够的支持信息。
- 准确且及时地应用现金收款。
- 研究并解决未应用的现金、错误支付、少付、多付、扣除项和未识别的汇款。
- 进行详细的客户账户对账，涉及发票、付款、信用、调整和争议余额。
- 与内部团队合作解决问题，同时保留责任并跟进每个事项直至完成。
- 识别重复性问题，确定根本原因，并建议改进Order-to-Cash流程和控制措施。
- 创建和维护清晰的流程文档和标准操作程序。
- 保持准确、可审计的应收账款记录，并在需要时支持期末结算、对账和报告工作。
- 对账
查看英文原文
Accounts Receivable Analyst, Order-to-Cash
Location: Remote | U.S.
About the Role
We are seeking an Accounts Receivable Analyst with strong Order-to-Cash and revenue cycle experience. This role will own assigned customer accounts across invoicing, invoice delivery, collections, cash application, reconciliations, and issue resolution. The ideal candidate is detail-oriented, highly organized, and able to work independently while identifying root causes, solving problems, and improving AR processes.
Location: This role is remote U.S. location
What We're Looking For
We're excited to meet candidates who have many of the following qualifications:
- Own assigned customer accounts throughout the Order-to-Cash lifecycle, from invoice creation and delivery through collection and payment application.
- Prepare and process customer invoices accurately and within established deadlines.
- Review invoices and supporting documentation for completeness and compliance with customer-specific billing requirements.
- Submit invoices through the appropriate customer portals, VMS platforms, EDI channels, or other delivery methods.
- Monitor invoice submissions through acceptance, promptly researching and resolving rejections, missing documentation, and other delivery issues.
- Review aging reports and perform consistent, professional follow-up on outstanding balances.
- Communicate directly with customers to obtain payment status, resolve disputes, and secure payment commitments.
- Maintain clear collection notes, follow-up dates, supporting documentation, and account histories.
- Escalate unresolved balances, process delays, and other risks proactively with sufficient supporting detail.
- Apply cash receipts accurately and promptly.
- Research and resolve unapplied cash, misapplied payments, short payments, overpayments, deductions, and unidentified remittances.
- Perform detailed customer account reconciliations involving invoices, payments, credits, adjustments, and disputed balances.
- Partner with internal teams to resolve issues while retaining ownership and following each item through completion.
- Identify recurring problems, determine root causes, and recommend improvements to Order-to-Cash processes and controls.
- Create and maintain clear process documentation and standard operating procedures.
- Maintain accurate, audit-ready AR records and support period-end close activities, reconciliations, and reporting as needed.
- Balance routine transactional responsibilities with time-sensitive research, customer requests, and exception handling in a high-volume environment.
Requirements
- Experience in Order-to-Cash, Accounts Receivable, revenue cycle, or a related finance operations role.
- Experience with invoicing, invoice delivery, collections, cash application, and account reconciliations.
- Strong Excel skills, including VLOOKUP and the ability to analyze and reconcile large data sets.
- Ability to work independently, take ownership of assigned accounts, and follow issues through resolution.
- Strong problem-solving skills with the ability to identify root causes and improve processes.
- Experience with NetSuite and Salesforce preferred.
- Strong attention to detail, organization, documentation, and follow-through.
- Professional communication skills and the ability to work effectively with customers and internal teams.
Compensation
The anticipated total compensation for this role is $75,000 - $85,000, depending on factors such as experience, skills, location, and internal equity.
Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible paid time off and company holidays
- Paid parental leave
- Professional development and learning opportunities
- Wellness and mental health resources
- Remote work support and home office stipend (where applicable)
Why You'll Love Working Here
At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.
- Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
- Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
- Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
- Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
- Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.
Our Hiring Process & AI Tools
Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
Equal Employment Opportunity
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.