支付风险与反欺诈专员
Payment Risk & Anti-Fraud Specialist
GR8_TECH 为运营商打造 B2B 游戏平台，帮助他们在行业中领先。
我们提供全周期、高影响力的科技解决方案，实现快速扩展——从无缝集成和专业咨询到长期运营支持。我们的平台支持数百万活跃玩家，推动真实业务增长。说白了：这就是冠军级的游戏平台。
我们在多个地点和时区拥有 1000+ 名 GR8 人，我们不只是交付技术——我们帮助运营商在品牌、市场和地域上打造成功故事。
我们的雄心驱动我们前进，我们的员工让这一切成为现实。
如果你是一个精神上的挑战者，行动上的冠军——加入我们吧。
为什么这个职位存在：
这个职位的存在是为了保护我们的资金流动，并实时优化支付健康状况。你将通过负责端到端的支付处理分析、存款/取款风险决策和交易监控，帮助我们最小化欺诈风险和操作摩擦。
你将推动的工作：
风险分析与交易决策
- 分析存款、取款和支付历史中的完整交易流程，发现异常、可疑行为和操作错误。
- 实时审查高价值和高风险交易，基于证据做出明确的批准/拒绝决策，以控制财务风险。
- 识别支付欺诈指标、潜在的退款风险、支付方式滥用以及存款来源与取款目的地之间的不匹配。
操作执行与案件管理
- 调查涉及失败、待处理、异常或被拒绝交易的各种支付方式的复杂支付案件。
- 同时处理多个紧急案件，根据风险严重性和潜在财务影响设定优先级。
- 对所有审查过的案件、决策和风险操作保持清晰、结构化且可审计的文档。
系统优化与反馈
- 快速区分真实支付欺诈、平台配置缺口、网关技术故障或供应商侧问题的根本原因。
- 识别操作摩擦、缺失规则或系统逻辑缺口，并提交结构化反馈以改进风险工具设置。
- 在不牺牲准确性或彻底性的前提下，立即响应操作高峰和风险事件。
利益相关者与跨团队协作
- 向财务、支持、技术及反欺诈团队清晰地传达交易发现、决策和必要的干预措施。
- 跟进案件直至完全解决，承担全部责任。
查看英文原文
GR8_TECH builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you’re a challenger in spirit and a champion in action — join us.
WHY THIS ROLE EXISTS:
This role exists to protect our financial flows and optimize payment health in real time. You’ll help us minimize fraud exposure and operational friction by owning end-to-end payment processing analysis, deposit/withdrawal risk decisions, and transaction monitoring.
WHAT YOU’LL DRIVE:
Risk Analysis & Transactional Decision-Making
- Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies, suspicious behavior, and operational errors.
- Review high-value and high-risk transactions in real time, making firm, evidence-based approve/decline decisions to control financial exposure.
- Identify payment fraud indicators, potential chargeback risks, payment method abuse, and mismatches between deposit sources and withdrawal destinations.
Operational Execution & Case Management
- Investigate complex payment cases involving failed, pending, unusual, or declined transactions across various payment methods.
- Manage multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities.
- Maintain clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions.
System Optimization & Feedback
- Distinguish root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues.
- Identify operational friction, missing rules, or system logic gaps and submit structured feedback to improve risk tool setups.
- Respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness.
Stakeholder & Cross-Team Collaboration
- Communicate transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams.
- Follow cases through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorization is required.
WHAT MAKES YOU A GR8 FIT:
Must-have:
- 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations (FinTech/iGaming/E-commerce).
- Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure.
- Proven experience working with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments.
- Strong ability to multitask and prioritize urgent, high-value alerts based on financial impact.
- Decisive judgment with the confidence to execute fast, high-stakes decisions under pressure.
- Clear cross-team communication skills to explain complex risk rationale concisely.
- Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
- Readiness to work in a rotating shift schedule, including night shifts.
Nice-to-have:
- Experience working with alternative payment methods (APMs) and crypto payment rails across different regions.
- Understanding of basic SQL or advanced Excel/data tools for quick pattern searching.
- Prior experience dealing with payment service providers (PSPs) and acquiring banks directly.
WHY YOU’LL LOVE WORKING HERE:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.
Work-life & support
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
OUR CULTURE & CORE VALUES:
GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.