行为健康护理教练
Behavioral Health Care Coach
成为我们关怀社区的一员
Care Coach 评估会员的需求和要求,通过引导会员/家庭与适合的资源进行互动,以实现和/或保持最佳健康状态。Care Coach 1 的工作分配通常较为直接,复杂度中等。Care Coach 1 使用多种策略、方法和技术,通过协调服务和资源来支持会员的最佳健康状态。识别并解决阻碍有效护理的障碍。通过使用评估、数据、与会员的交谈以及积极的护理计划,持续监控会员的护理情况,确保患者朝着预期结果前进。了解自身工作领域的专业概念/标准、法规、策略和操作标准。能够就自身的工作方法/优先级做出决策,并遵循指导。工作由先例和/或书面程序/法规/专业标准进行管理和指导,需要一定的解释能力。
请注意,现场工作是该职位的强制要求。您将有高达 50% 的时间进行出差。
申请人必须居住在南卡罗来纳州,优先考虑米德兰兹地区的候选人。
运用您的技能产生影响
必备资格
- 健康与人类服务领域的学士学位
- 2 年或以上相关经验
- 熟悉 Microsoft Office Word 和 Excel
- 出色的口头/书面沟通和人际交往能力
- 能够使用多种电子信息系统/软件程序
- 该职位属于面向患者的岗位,是 Humana 结核病(TB)筛查项目的一部分。如果被选中,您将需要接受 TB 筛查。
- 该职位属于 Humana 的驾驶员安全计划,因此需要具备有效的州级驾驶执照,并需保持符合最低要求的个人车辆责任保险。
- 必须拥有一个带锁门的独立房间,可用作家庭办公室,以确保工作时的持续隐私
优选资格
- 具有电子个案记录文档的经验,并熟悉在多个计算机应用程序/系统中进行记录
- 具有与 Medicare 和 Medicaid 受益人的工作经验
- 具有健康促进、辅导和健康方面的经验
- 熟悉相关知识
查看英文原文
Become a part of our caring community
The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.The Care Coach 1 employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
Please note that field work is a mandatory requirement for this position.You will travel up to 50% of the time.
Applicants should reside within the state of South Carolina and preference will be given to those in the Midlands area.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2 or more years of related experience
- Knowledge of Microsoft Office Word and Excel
- Exceptional verbal/written communication and interpersonal skills
- Ability to use a variety of electronic information applications/software programs
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance that meet minimum requirements.
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Prior experience with Medicare & Medicaid recipients
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$53,700 - $72,600 per yearDescription of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Originally posted on Himalayas