B2B客户经理
B2B Account Manager
CareerSwift 是一家专注于让求职过程更简单、更快捷、更有效的技术公司。我们的平台结合了人工智能驱动的工具和实用的职业解决方案，帮助求职者打造更强的申请材料，提升专业档案，并更有信心地开展求职工作。
我们正在扩大团队，寻找一位积极主动、注重关系的 B2B 客户经理，协助建立并维护 CareerSwift 的企业客户关系。
职位简介
作为 B2B 客户经理，您将负责与 CareerSwift 的企业客户建立关系，了解他们的需求，协调请求，并确保他们对我们的产品和服务有良好的体验。
您将与销售、客户成功和产品团队紧密合作，支持客户账户，发现增长机会，并帮助将客户反馈转化为可执行的改进措施。
此职位适合有客户面向、客户管理、销售或业务发展经验的人士，喜欢建立关系并在技术环境中工作。
职责
- 管理与分配的 B2B 客户之间的日常沟通和关系。
- 了解客户目标并推荐相关的 CareerSwift 产品或解决方案。
- 与内部团队协调客户请求并确保及时跟进。
- 进行定期的客户回访，识别提高参与度和满意度的机会。
- 通过发现相关的升级销售或扩展机会来支持账户增长。
- 在 CRM 中保持客户信息、活动和跟进任务的准确性。
- 收集客户反馈并与销售、客户成功和产品团队分享相关见解。
我们寻找的人选
- 1–3 年的客户管理、客户成功、销售、业务发展或相关领域的经验。
- 强大的沟通能力和关系建立能力。
- 以客户为中心的方法，具备良好的商业意识。
- 强大的组织能力，能够管理多个客户关系。
- 熟练使用 CRM 系统和其他数字工具。
- 能够在远程环境中独立且高效地工作。
加分项
- 有在 B2B SaaS、技术、AI 或数字产品领域工作的经验。
- 有管理小型或中型企业账户的经验。
- 熟悉 CRM 平台，如 HubSpot、Salesforce 或类似工具。
- 有升级销售的经验
查看英文原文
CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. Our platform combines AI-powered tools and practical career solutions to help job seekers create stronger applications, improve their professional profiles, and navigate their job search with greater confidence.
We are growing our team and are looking for a proactive and relationship-focused B2B Account Manager to help build and maintain strong relationships with CareerSwift's business clients.
About the Role
As a B2B Account Manager, you will manage relationships with CareerSwift's business clients, understand their needs, coordinate requests, and help ensure they have a positive experience with our products and services.
You will work closely with the sales, customer success, and product teams to support client accounts, identify opportunities for growth, and help turn client feedback into actionable improvements.
This role is a good fit for someone with experience in customer-facing, account management, sales, or business development who enjoys building relationships and working in a technology environment.
Responsibilities
- Manage day-to-day communication and relationships with assigned B2B clients.
- Understand client goals and recommend relevant CareerSwift products or solutions.
- Coordinate client requests with internal teams and ensure timely follow-up.
- Conduct regular client check-ins and identify opportunities to improve engagement and satisfaction.
- Support account growth by identifying relevant upsell or expansion opportunities.
- Maintain accurate client information, activities, and follow-up tasks in the CRM.
- Collect client feedback and share relevant insights with sales, customer success, and product teams.
What We Are Looking For
- 1–3 years of experience in account management, customer success, sales, business development, or a related role.
- Strong communication and relationship-building skills.
- Customer-focused approach with good commercial awareness.
- Strong organization and ability to manage multiple client relationships.
- Comfortable using CRM systems and other digital tools.
- Ability to work independently and effectively in a remote environment.
Nice to Have
- Experience working with B2B SaaS, technology, AI, or digital products.
- Experience managing small or mid-sized business accounts.
- Familiarity with CRM platforms such as HubSpot, Salesforce, or similar tools.
- Experience with upselling, account expansion, or client retention.
Compensation
$55,000 - $72,000 per year, depending on experience and qualifications.
Additional benefits and employment details will be discussed during the hiring process.
What We Offer
- Fully remote work environment.
- Opportunity to work with an innovative AI-powered technology product.
- Direct exposure to B2B clients and business development activities.
- Collaborative and supportive team environment.
- Opportunities to develop your account management and commercial skills.
- Career growth opportunities as CareerSwift expands.
Apply today and help CareerSwift build strong B2B relationships while bringing smarter career technology to more organizations.
Location: Remote
Salary Range: 55,000 - 72,000 USD (gross, annually)
Originally posted on Himalayas