高级Salesforce管理员, GTM系统
Senior Salesforce Administrator, GTM Systems
职位描述
Abnormal AI 正在寻找一名 Salesforce 管理员，负责我们的 Salesforce CPQ 平台，并管理 incoming Salesforce 请求的需求收集流程。你将是新请求的入口：收集需求、评估复杂度，并将工作分配给合适的负责人，同时还要负责 CPQ 配置和报价到现金流程的全流程。
这个职位结合了两方面内容：对 CPQ 的深入掌控，以及对需求收集流程本身的掌控。你是将一个原始请求转化为可执行工单的人，同时也是配置和维护我们销售团队每笔交易都使用的定价和报价引擎的专业人员。
你将负责的工作
- 负责 Salesforce CPQ 的全流程配置：产品规则、价格规则、组合包和审批流程。
- 管理报价到现金流程，包括合同生成和电子签名集成。
- 作为 CPQ 终端用户的首要联系人，提供故障排查、培训和支持文档。
- 负责 incoming Salesforce 管理请求的需求收集流程：收集需求、评估复杂度，并合理分配或优先处理工作。
- 直接处理低复杂度的 Salesforce 配置请求，快速解决以避免增加整体待办事项。
- 使用并优化 AI 辅助工具，加快需求收集、文档编写和解决方案规划。
- 与销售运营、市场运营和其他 Salesforce 管理员跨职能合作，确保请求从提出到解决的顺畅流转。
AI 前沿招聘
该职位要求将 AI 作为完成工作的核心部分，而不仅仅是了解它。你将主动使用并扩展 AI 辅助工具，加快需求收集、文档编写和解决方案规划——将其视为加快请求处理速度的杠杆，而不是一种新奇事物。优秀的候选人能够提供具体例子，说明如何利用 AI 工具提高效率并产出更全面、可靠的工作成果，而不仅仅是尝试这些工具。
必备技能
- 3–5 年实际 Salesforce 管理经验，包括在生产环境中进行 CPQ 配置
- 必须持有 Salesforce 管理员认证
- 具有实际操作 Salesforce CPQ 配置的经验：产品规则、价格规则、组合包和审批流程
- 具有报价到现金流程及合同/电子签名工具（如 DocuSign、SpotDraft）的经验
- 强大的问题解决能力
查看英文原文
About the Role
Abnormal AI is looking for a Salesforce Administrator to own our Salesforce CPQ platform and manage the requirements intake process for incoming Salesforce requests. You'll be the front door for new requests: gathering requirements, scoping complexity, and routing work to the right owner, while also owning CPQ configuration and quote-to-cash workflows end to end.
This role blends two things: deep ownership of CPQ, and ownership of the intake process itself. You're the person who takes a request from a raw ask to a scoped, actionable ticket, and you're also the specialist who configures and maintains the pricing and quoting engine our sales team runs on every deal.
What You'll Do
- Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows.
- Manage quote-to-cash workflows, including contract generation and e-signature integrations.
- Serve as the primary point of contact for CPQ end users, providing troubleshooting, enablement, and documentation.
Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, and route or prioritize work appropriately.
- Handle intake and resolution of low-complexity Salesforce configuration requests directly, keeping quick wins from adding to the broader backlog.
- Use and evolve AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping.
- Partner cross-functionally with Sales Operations, Marketing Operations, and other Salesforce administrators to keep requests moving smoothly from ask to resolution.
AI Forward Hiring
This role is expected to use AI as a core part of how the work gets done, not just to be aware of it. You'll actively use and extend AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping — treating it as a lever to move requests faster, not a novelty. Strong candidates can point to concrete examples of using AI tools to move faster and produce more thorough, reliable work, not just experimenting with them.
Must Have Skills
- 3–5 years of hands-on Salesforce Administration experience, including CPQ configuration in a production environment
- Salesforce Administrator certification required
- Hands-on Salesforce CPQ configuration experience: product rules, price rules, bundles, and approval flows
- Experience with quote-to-cash workflows and contract/e-signature tools (e.g., DocuSign, SpotDraft)
- Strong requirements-gathering and scoping skills — able to translate ambiguous requests into clear, actionable tickets
- Comfort owning a process end-to-end, from initial intake conversation through routing and prioritization
Nice to Have Skills
- Salesforce CPQ Specialist certification or experience implementing CPQ Systems (Nue.io, Conga, Dealhub, etc.)
- Broader Salesforce declarative configuration experience (Flow, validation rules, permission sets) beyond CPQ
- Experience supporting Sales, Marketing Operations, or RevOps stakeholders directly
- Familiarity with AI-assisted requirements-gathering or documentation tools
- Bachelor's degree or equivalent experience
#LI-PP1
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
Base salary range:
$133,900—$192,500 USD
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.