企业账户总监
Enterprise Account Director
**职位名称:企业客户总监**
**工作地点:美国,远程办公**
这是一个完全远程的工作机会,可以在美国任何地点工作。
**关于公司:**
Salesloft 正在打造企业收入的新时代——一个由 AI 和真实信号驱动的团队能够做出自信决策的时代。通过结合我们的规模、洞察力和 AI 创新,我们正在打造行业首个预测收入系统,使人类与 AI 协作,做出更明智的决策并推动持续增长。
每天有成千上万的客户使用我们的平台,我们对收入是如何实际赢得的有着无与伦比的洞察——即揭示了发生了什么、何时发生以及结果如何的“收入背景”。这使我们有机会彻底改变一个整个品类,并为现代收入团队的运作方式设定新的标准。
加入我们,帮助全球公司改变收入运营方式,并打造将领先收入团队引领未来的平台。
**职位机会:**
在 Salesloft,我们的企业客户总监是公司成功的关键。你将成为我们快速成长且高绩效销售团队的重要成员,是我们建立个人关系并让客户成功的前线解决方案。我们认为最成功的销售人员背后都有一个充满热情和支持的团队。
日常工作中,你将负责:
- **全周期客户管理:** 作为大型企业客户的首要商业负责人,推动高价值续约、扩展机会和复杂交叉销售交易的全周期责任。
- **新增收入驱动:** 不断识别并完成现有客户中的新增收入。你需要在复杂的组织结构中找到突破口,取代现有供应商并引入新产品线,最大化合同总价值。
- **战略客户规划:** 设计并实施复杂的客户成功计划,将我们的技术价值主张与特定业务部门及其长期业务目标与我们的解决方案之间的对齐。
- **主动留存管理:** 监控客户健康状况和使用模式,提前识别潜在流失风险,实施“挽救”策略以保护现有的定期收入。
- **高管关系建设:** 建立“多线程”的利益相关者网络
查看英文原文
**Job Title: Enterprise Account Director**
**Location: United States, Remote**
This is a fully remote opportunity and can be worked from any location in the United States.
**ABOUT THE COMPANY:**
Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.
Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.
**THE OPPORTUNITY:**
At Salesloft, our Enterprise Account Directors are pivotal to our company's success. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our customers successful. We believe that the most successful sellers have a passionate and supportive team behind them.
On a day-to-day basis, you will be responsible for:
- **Full-Cycle Account Ownership:** Acting as the primary commercial lead for a portfolio of large-scale enterprise accounts, driving full-cycle accountability for high-value renewals, expansion opportunities, and complex cross-sell transactions.
- **Driving Net-New Revenue:** Relentlessly identifying and closing net-new revenue within your install base. You will navigate complex organizational structures to displace incumbents and introduce new product lines, maximizing Total Contract Value.
- **Strategic Account Planning:** Architecting and implementing sophisticated account success plans that align our technology's value proposition with specific business units and their long-term alignment between their business goals and our solutions.
- **Proactive Retention Management:** Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue.
- **Executive Relationship Building:** Building a "multi-threaded" network of stakeholders. You will move beyond the day-to-day users to secure buy-in from VP and C-level executives, establishing yourself as a credible business partner.
- **Executive Business Reviews (EBRs):** Leading regular business reviews with key stakeholders to demonstrate realized ROI, socialize new product capabilities, and ensure the platform remains indispensable to the client's evolving tech stack.
- **Forecasting & Pipeline Accuracy:** Maintaining a rigorous, data-driven sales process. You will provide leadership with high-confidence forecasts for both expansion bookings and retention.
- **Market & Competitive Intelligence:** Staying up to date of industry trends and competitor movements to effectively position our value proposition against market alternatives.
- **Orchestrating Internal Resources:** Leading a cross-functional team (Solutions Engineers, Customer Success, and Product) to ensure your accounts receive a cohesive experience, effectively acting as the one accountable for all customer-facing initiatives.
- **Voice of the Customer (VoC) Advocacy:** Synthesizing client feedback and market friction points to provide actionable insights to the Product and Engineering teams, influencing the roadmap to better serve the "Install Base" and drive future expansion.
In addition to working with amazing colleagues who live our core values every day, you will also have the opportunity to sell an impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference.
**WHAT WE'RE LOOKING FOR:**
We are seeking a results-oriented, motivated, and strategic Enterprise Account Director. You are a growth-minded advocate who is laser-focused on deepening and expanding relationships within our existing customer base. You don't just manage accounts; you hunt for untapped potential, identifying new use cases and scaling our footprint across organizations.
Specifically, you will play a pivotal role in helping us become an anchor technology company by securing high-value renewals and winning expansion deals that propel you past your quota.
If you're passionate about sales technology, obsessed with delivering a world-class customer experience, and thrive in a fast-paced, hyper-growth startup environment, then this is the career path for you!
**THE TEAM:**
Our Salesloft Enterprise Team is comprised of motivated sales professionals.
Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired.
The Enterprise Account Director team consists of results-oriented SaaS sales professionals with a strong desire to win. The ADs on our team share a few common traits: they are self-motivated, ambitious, and passionate about evangelizing the future of sales innovation.
**THE SKILL SET:**
- 7+ years of proven relationship building and closing experience in a sales environment.
- Experience establishing strategic C-level relationships
- Ability to run a full sales lifecycle, start to finish, within the Enterprise segment
- Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers
- Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support etc.) to build Salesloft brand awareness, assist in sales cycles, and close deals.
- Collaborative mentality by prioritizing 'we' and not focusing on 'me.'
- Superb listening skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers
- High level of empathy - it's important for our AD's to be a good person to peers and prospects.
- Experience managing, expanding, and renewing customer relationships.
- Consistent overachievement of quota and revenue goals.
- Proven ability to make strong connections and overcome rejection to achieve results.
- Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives.
At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.
We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.
If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!
#LI-Remote
Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page ( [https://salesloft.com/company/careers/](https://salesloft.com/company/careers/)).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.
It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Base Pay Range
$100,000—$150,000 USD