解决方案总监 – 交付与参与
Solution Director – Delivery and Engagement
**永久/全职**
**€130,000 - €160,000**
**爱尔兰 / 以远程为主 – 定期客户出差，都柏林、戈尔韦、科克、沃特福德**
我们正在寻找一位以客户为中心的专业人士，能够建立让企业依赖你来推进其最重要AI项目的合作关系。作为Brightbeam的解决方案总监 – 交付与客户关系，你将负责高级客户关系，推动3-4个并行项目的交付卓越，并拓展Brightbeam在企业客户中的商业影响力。你将与解决方案总监 – 技术方案的搭档紧密合作，后者提供架构方向 – 共同实现完整的客户管理。
这个职位设立的原因是，将技术架构和客户管理都压在一个身上会限制候选人池，且在两个方面都会产生平庸的结果。这种分工是有意为之。你的重点是关系、交付和客户增长。
**关键要求：**
- 在专业服务、咨询或系统集成领域，有账户管理、交付监督或客户参与的丰富经验
- 有成功管理高级企业客户关系的记录
- 有商业经验 – 比如提案、合同和客户增长
- 有同时监督多个并行项目的交付治理经验
- 有足够的技术素养，能够在工程团队和业务利益相关者之间架起桥梁
**我们的招聘流程：**
本次评估重点考察架构能力、技术可信度和沟通能力。
- 背景讨论（30分钟）– 职业动机、使命契合度以及账户和交付经验
- 交付与商业深入探讨（90分钟）– 结构化面试：利益相关者管理、治理判断和商业参与
- 客户策略模拟与职业深入探讨（90分钟）– 实时客户场景，随后进行价值观讨论
我们希望在3-4周内完成整个流程。我们会随时告知你每个阶段的进展，并在可能的情况下提供反馈。
**如何申请：**
请附上你的简历，并简要说明为什么Brightbeam吸引你。告诉我们一个你从早期接触阶段发展为成熟合作的客户关系 – 你做了什么，遇到了什么困难，学到了什么：
如有任何问题：[careers@brightbeam.com](mailto:careers@brightbeam.com)
**多元化与包容性：**
Brightbeam致力于打造一个多元化的团队。
查看英文原文
**PERMANENT/FULL-TIME**
**€130,000 - €160,000**
**IRELAND / REMOTE-FIRST – REGULAR CLIENT TRAVEL DUBLIN, GALWAY, CORK, WATERFORD**
We are looking for a client-focused professional who builds the type of relationships that make enterprises rely on you for their most consequential AI programmes. As Solution Director – Delivery and Engagement at Brightbeam, you will own senior client relationships, drive delivery excellence across 3-4 concurrent engagements, and grow Brightbeam's commercial presence within enterprise accounts. You work in close partnership with a Solution Director – Technical Solutions counterpart who provides architectural direction – jointly you provide complete account management.
This role was created because overloading a single person with both technical architecture and account management limits the candidate pool and produces mediocre outcomes on both fronts. The split is deliberate. Your focus is the relationship, the delivery, and the growth of the account.
**Key requirements:**
- Significant experience in account management, delivery oversight, or client engagement in professional services, consulting, or systems integration
- Proven track record managing senior enterprise client relationships
- Commercial experience – proposals, contracts, and account growth
- Experience overseeing multiple concurrent engagements with delivery governance
- Sufficient technical literacy to bridge engineering teams and business stakeholders
**Our hiring process:**
This assessment focuses on architectural capability, technical credibility, and communication.
- Background discussion (30 minutes) – career motivations, mission alignment, and account and delivery experience
- Delivery and commercial deep dive (90 minutes) – structured interview: stakeholder management, governance judgements, and commercial engagement
- Account strategy simulation and career deep dive (90 minutes) – live account scenario followed by values discussion
We aim to complete the process within 3-4 weeks. We will keep you informed at every stage and provide feedback where we can.
**How to apply:**
Apply with your CV and a brief note on why Brightbeam interests you. Tell us about a client relationship you built from early-stage engagement to established partnership – what you did, what was difficult, and what you learned:
Any questions: [careers@brightbeam.com](mailto:careers@brightbeam.com)
**Diversity & inclusion:**
Brightbeam is committed to building a diverse and inclusive team. We welcome applications from all backgrounds and are happy to discuss accommodations or adjustments to our process.
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