中型市场销售工程师 - 芝加哥
MidMarket Sales Engineer - Chicago
职位描述
Abnormal AI 正在寻找一名中型市场销售工程师加入我们不断壮大的销售工程团队。作为中型市场销售工程师,你将成为客户的主要技术联系人,作为安全、邮件和身份团队的可信赖技术顾问,制定基于价值的战略业务案例,赢得复杂的商业机会,并帮助组织解决最棘手的邮件和身份驱动的安全挑战。
与中型市场客户经理合作,你将负责进行现场和远程的产品演示,主导架构级别的技术讨论,阐述 Abnormal Security 平台的技术和业务价值,并负责并推动企业级验证价值(POV)项目的成功结果。
理想的候选人应位于芝加哥地区,并具备以下技能:
- 能够将技术与企业规模的可衡量风险降低和业务成果联系起来
- 能够在虚拟和现场环境中影响高级安全、IT 和高管利益相关者
- 高情商;能够观察现场氛围,与利益相关者互动,展现同理心,积极倾听并做出深思熟虑的回应
- 能够创建以价值为导向的演示文稿并讲述引人入胜的故事(PowerPoint、Google Slides)
- 具备强大的发现技能,以挖掘客户的痛点、需求和战略目标
- 理解并能构建新产品的演示文稿,并能快速迭代
工作内容
- 在企业销售周期中担任技术权威和主要技术决策伙伴,从发现到成交,包括对验证价值(POV)成功标准和结果的全面负责
- 主导与安全、邮件和身份团队的架构级别对话
- 进行技术发现,识别风险,而不仅仅是需求
- 进行技术和竞争环境研究,以有效应对客户的问题和异议
- 能自信地回答架构级别和现代威胁相关问题,无需转交产品或工程团队
- 说明传统安全邮件网关为何无法抵御社会工程和基于身份的攻击
- 在邮件、身份和其他安全堆栈垂直领域中教育和实施 AI 安全解决方案
- 教育销售主管和合作伙伴了解 Abnormal Security 的产品、平台和安全态势
- 对细节极度关注
查看英文原文
About the Role
Abnormal AI is seeking an Mid-Market Sales Engineer to join our growing Sales Engineering team. As an Mid-Market Sales Engineer, you will serve as our customer’s primary technical contact, acting as a trusted technical advisor to security, email, and identity teams, crafting strategic, value-based business cases to win complex business opportunities and help organizations conquer their most intractable email and identity-driven security challenges.
In partnership with Mid-Market Account Executives, you will be responsible for conducting in-person and remote product demonstrations, leading architecture-level technical discussions, articulating the technical and business value of Abnormal Security’s platform, and owning and driving successful outcomes for Enterprise-scale Proof of Value (POV) programs.
The ideal candidate for this role will be located in the Chicago area and possess the following skill set:
- Ability to tie technology to measurable risk reduction and business outcomes at Enterprise scale
- Ability to influence senior security, IT, and executive stakeholders in both virtual and in-person settings
- High EQ; ability to read the room, engage stakeholders, demonstrate empathy, listen actively, and respond thoughtfully
- Ability to create value-driven presentations and tell compelling stories (PowerPoint, Google Slides)
- Strong discovery skills to uncover customer pain points, requirements, and strategic objectives
- Understand and construct presentations on new products and iterate rapidly.
What You Will Do
- Serve as the technical authority and primary technical decision partner in enterprise sales cycles, from discovery through close, including full ownership of Proof of Value (POV) success criteria and outcomes
- Lead architecture-level conversations with security, email, and identity teams
- Run technical discovery that uncovers risk, not just requirements
- Conduct technical and competitive landscape research to effectively address customer questions and objections
- Confidently answer architecture-level and modern threat questions without deferring to Product or Engineering
- Articulate why legacy secure email gateways fail against social engineering and identity-based attacks
- Educate and implement AI Security solutions across email, identity, and other verticals in the security stack.
- Educate sales executives and partners on Abnormal Security’s products, platform, and security posture
- Obsessively drive customer satisfaction and successful business outcomes
Must Have
- Sales Engineering experience OR relevant industry experience OR can demonstrate technical aptitude.
- Demonstrated ability to lead technical discovery and architecture discussions with security, infrastructure, identity and compliance teams
- Strong technical presentation and communication skills, both verbal and written
- Ability to see and present the “big picture,” uncover complex business challenges, and architect solutions to solve customer needs
- Ability to work independently in a fast-paced, high-impact sales environment
- Positive attitude, strong customer focus, and a high sense of ownership over customer results
- Solid technical understanding of SaaS security models including multi-tenant cloud environments
- Working knowledge of DNS, TCP/IP, TLS, and enterprise networking concepts as they relate to email and SaaS security
- Curiosity to understand not only that a product works, but how/why it works.
Nice to Have
- Experience with enterprise email security platforms (Proofpoint, Mimecast, Cisco, Barracuda, etc.)
- Basic understanding of cyber security tools including: EDR, Firewall, SIEM, ITP, etc and how those tools work together.
- Technical background in messaging and internet security principles
- Hands-on experience with Microsoft Exchange Online / Microsoft 365 or Google Workspace
- Strong understanding of SMTP mail flow, MX records and mail routing
- Working knowledge of email authentication (SPF, DKIM, DMARC) and common failure modes
- Strong understanding of Cloud SaaS infrastructure including identity services such as Azure AD / Entra ID / Google Identity
- Ability to explain identity-driven and modern social engineering attacks and controls at an architectural level
- Experience integrating SaaS platforms via OAuth and REST APIs
- Familiarity with SIEM platforms (Splunk, Sentinel) and SOC workflows
- Experience working with or alongside SOC incident response teams including creating incident response workflows
- Security certifications (CISSP, CEH, or equivalent) for credibility with enterprise buyers
#LI-VY1
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
Base salary range:
$101,150—$119,000 USD
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.