运营经理
Operations Manager
Manos 简介
Manos Software Group 是 Valsoft Corporation 的一部分，Valsoft 是垂直市场软件业务的长期投资者。Valsoft 以永久性所有权思维收购并运营软件公司，强调自主性、有纪律的增长和长期价值创造。Manos 聚焦于与医疗相关的垂直领域，包括牙科、医疗和兽医软件，以及服务于服务业和 GovTech 领域的解决方案。
职位描述
随着我们不断扩展垂直市场软件业务组合，我们正在寻找一位充满活力且经验丰富的专业人士加入我们的团队，担任总经理一职。该职位将直接向我们的投资合伙人汇报，总经理将负责管理和增长其业务，并对业务拥有完全的自主权和责任感。理想的候选人应是一位战略型领导者，能够推动运营卓越、有机增长和盈利能力，同时促进跨团队协作，确保业务策略的成功执行。
主要职责
业务战略与运营
- 在基于四个支柱的运营模式中执行：业务的战略和定位、运营卓越、增长以及产品战略和技术。
- 识别、定义并执行实现增长计划和运营目标所需的策略，重点关注持续改进。
- 推动运营效率和卓越表现，并提升你所管理业务组合的可扩展性，以优化绩效并最大化盈利能力。
- 通过识别和支持新机会和增长策略（包括交叉销售和开拓新市场）来推动收入增长。
- 在你所管理的业务组合中推动相关销售、客户成功和研发方面的举措并解决挑战。
- 通过确保所管理公司内强大的解决方案、服务交付和客户支持来优先考虑客户满意度和留存率。
- 确保所管理公司有明确的产品路线图并加以执行，平衡研发投入与维护，以在吸引新客户的同时保留现有客户。
- 监督与市场趋势及所管理公司业务目标一致的全面产品战略的制定和执行。
财务管理
- 承担损益表责任并专注于…
查看英文原文
Manos Overview Manos Software Group is part of Valsoft Corporation, a long-term investor in vertical market software businesses. Valsoft acquires and operates software companies with a permanent ownership mindset, emphasizing autonomy, disciplined growth, and long-term value creation. Manos focuses on healthcare-adjacent verticals, including dental, medical, and veterinary software, as well as solutions serving the service industry and GovTech sectors.
Position Description
As we continue to expand our portfolio of vertical market software businesses, we are seeking a dynamic and experienced professional to join our team as Managing Director. Reporting directly to one of our Investment Partners, the Managing Director will be responsible for managing and growing their businesses, with full ownership and accountability for the business. The ideal candidate will be a strategic leader capable of driving operational excellence, organic growth and profitability, while fostering collaboration across teams to ensure the successful execution of business strategies.
Key Responsibilities
Business strategy and operations
- Execute within our operating model based on four pillars: strategy and positioning
- of the business, operational excellence, growth, and product strategy and technology.
- Identify, define and execute strategies required to achieve growth plans and operating objectives, with a focus on continuous improvement.
- Drive operational efficiency and excellence and enhance scalability across your portfolio of businesses to optimize performance and maximize profitability.
- Drive revenue growth by identifying and supporting new opportunities and growth strategies, including cross-selling and penetrating new markets.
- Drive initiatives and solve challenges related to sales, customer success and research and development within your portfolio of businesses.
- Prioritize customer satisfaction and retention by ensuring strong solutions, service delivery and customer support within your portfolio companies.
- Ensure your portfolio companies have clear product roadmaps established and executed on, balancing investments in research and development with maintenance to maximize new customer growth while retaining existing customers.
- Oversee the development and execution of comprehensive product strategies aligned with market trends and the business objectives of the companies in your portfolio.
Financial management
- Assume P&L responsibility and focus on achieving key financial metrics related to revenue, ROI, EBITDA, customer retention, etc.
- Manage capital allocation and ensure efficient financial management of your portfolio companies, including on a monthly, quarterly and annual basis.
Building effective teams
- Build, coach and lead high-performing teams within your portfolio companies.
- Cultivate a culture of performance, continuous improvement, collaboration and innovation.
- Provide clear direction and motivate teams toward achieving key milestones and
- delivering measurable results.
Candidate Profile
Experience
- 6+ years’ experience in management consulting and/or experience in a technology or software business.
- Bachelor’s degree in business, finance, engineering, economics, or any other relevant field.
- Master of Business Administration (MBA) (a strong asset).
- Relevant experience as a business operations leader with a commercial, customer centric and continuous improvement mindset.
- Experience in one or more of the following areas: sales (customer acquisition, market penetration), customer service (support and professional services), product development (research and development) (an asset).
- Financial acumen (P&L management, budget, forecast).
- People-centric leader with experience successfully building, leading, developing, and mentoring a high performing team.
- Experience mobilizing people toward a common goal.
- Strong strategic thinking and analytical skills, with the ability to translate vision into
- actionable plans and drive results.
Personal Characteristics
- Entrepreneurial spirit, results oriented, driven, proactive and a team player.
- Ability to thrive in a fast-paced, dynamic environment and adapt to change with agility.
- High degree of accountability and ownership of your work.
- Strategic and hands-on.
Ready to join a collaborative and innovative team where you can make an immediate impact?
#Manos
Originally posted on Himalayas