销售工程师,中型市场英国区
Sales Engineer, Mid Market UKI
职位描述
Abnormal AI 正在寻找一名中型市场销售工程师加入我们不断壮大的中型市场销售工程团队,重点是支持英国及北欧地区的客户。该职位位于英国,将与我们的中型市场客户经理紧密合作,展示 Abnormal 行为 AI 平台的价值。
作为中型市场销售工程师,你将在整个销售周期中担任客户信赖的技术顾问,打造有说服力的商业案例,进行有影响力的的产品演示,并帮助客户解决他们的电子邮件安全问题。与客户经理密切合作,你将主导面对面和虚拟演示,清晰阐述 Abnormal AI 解决方案的技术和商业价值,并引导客户实现成功的价值验证(POV)结果。
理想的候选人应具备以下技能:
- 能够将技术与业务成果联系起来并推动价值创造
- 能够在虚拟和面对面的环境中影响受众
- 高情商;能够观察现场氛围,与人互动,富有同理心,善于倾听并有效回应
- 能够创建以价值为导向的演示文稿,并讲述其背后的故事(Powerpoint、Google Slides)
- 强大的发现能力;能够挖掘客户的痛点、需求和目标
你会负责:
- 在售前周期中担任技术销售负责人,包括负责价值验证(POV)结果并推动其成功,与中型市场客户经理共同领导客户关系,并进行技术演示
- 为中型市场客户经理提供技术售前支持
- 协助中型市场客户经理制定和实施销售目标和基于客户的战略
- 进行技术和竞争环境研究,以有效回答客户问题
- 作为售前和技术尽职调查的技术资源,包括支持潜在客户的安全部署审查,并按需回答技术问卷
- 向潜在客户和合作伙伴介绍 Abnormal AI 的产品、平台和解决方案
- 致力于提升客户满意度
必备条件
- 2年以上销售工程或相关技术领域的工作经验
- 出色的技术演示和沟通能力,包括口头和书面表达
- 能够看到并呈现“大局”,发现业务挑战,并设计解决客户问题的方案
查看英文原文
About the Role
Abnormal AI is seeking a Mid-Market Sales Engineer to join our growing Mid-Market Sales Engineering team, with a focus on supporting customers across the UK & Nordics region. Based in the UK, this role will work closely with our Mid-Market Account Executives to showcase the value of Abnormal’s Behavioral AI platform.
As a Mid-Market Sales Engineer, you’ll serve as the trusted technical advisor throughout the sales cycle, crafting compelling business cases, delivering impactful product demonstrations, and helping customers overcome their email security challenges. In close partnership with Account Executives, you’ll lead both in-person and virtual demos, clearly articulate the technical and business value of Abnormal AI solutions, and guide customers to successful Proof of Value (POV) outcomes.
The ideal candidate for the role will have the following skill set:
- Ability to tie technology to business outcomes and drive value
- Ability to influence your audience in both virtual and in person formats
- High emotional intelligence; ability to read the room, engage people, be empathetic, listen and respond effectively
- Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
- Strong discovery skills; able to uncover customer pain points, requirements, and objectives
What you will do
- Serve as the technical sales lead throughout the pre-sales cycle, including owning Proof of Value (POV) results and driving their success, co-leading customer relationships with Mid-Market Account Executives, and delivering technical demos
- Provide technical pre-sales support for Mid-Market Account Executives
- Assist Mid-Market Account Executives in developing and implementing sales objectives and account-based penetration strategies
- Conduct technical and competitive landscape research to effectively address customer questions
- Serve as a technical resource for pre-sales and platform diligence, including supporting prospect security reviews, and answering technical questionnaires as required
- Educate prospects and partners on Abnormal AI products, platform, and offerings
- Obsessively drive customer satisfaction
Must Haves
- 2+ years experience in sales engineering or related technical field
- Excellent technical presentation and communication skills, both verbal and written
- Ability to see and present “the big picture”, uncover business challenges, and architect solutions that address customer needs
- Ability to work independently in a high-velocity, dynamic environment
- Positive attitude, strong customer focus, and sense of ownership over customer outcomes
- Technical background in messaging and Internet security principles (a plus)
- Understanding of internet protocols (HTTP, SMTP, DNS, etc.) (a plus)
- Security+, SSCP, CISSP, CEH or other relevant security certifications (a plus)
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A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.