客户经理
Account Executive
关于ServiceTitan
ServiceTitan是全球领先的、增长最快的针对维修行业的软件技术平台，这是一个价值数万亿美元的全球行业。我们帮助小型企业主经营和扩展他们的业务。如需了解ServiceTitan的更多信息，请访问www.ServiceTitan.com。
我们的销售团队是一台强劲的V12发动机，每天通过将我们的软件平台带给新客户来推动整个公司前进。我们是一个紧密合作、充满活力的团队，由销售开发、客户经理和销售运营组成。我们共同热衷于帮助住宅承包商将其业务提升到新的高度，没有什么比看到客户对ServiceTitan的出色反馈更让我们团队开心的了。
你将加入一个有使命感的团队，提供卓越的产品，并在客户生活中产生非凡的影响。客户会对您展示的产品感到兴奋，并在下次见到您时会感谢您改变了他们的生活。
作为我们的客户经理，您将：
· 负责并推动从初次接触至成交的完整销售流程
· 使用屏幕共享和视频会议技术为客户进行产品演示
· 与潜在客户建立真诚的关系和良好的信任
· 生成并保持对ST产品、家庭服务行业、竞争对手、市场动态和趋势的专业知识
· 帮助潜在客户发现未满足的需求以及我们如何提供卓越的价值
· 建立强大且垂直聚焦的销售管道，无论是否有潜在客户主动联系
· 提出和/或创建有助于成交的销售材料
· 维护完整的、准确的、最新的销售管道、预测和活动记录
要在这个职位上取得成功，您需要：
· 以诚实和真诚的方式帮助潜在客户
· 在B2B SaaS环境中拥有成功的销售经验
· 有达成并超越销售配额的记录（我们会要求提供证明）
· 能够处理异议并展示价值
· 能够以任何详细程度或简洁方式阐述产品价值主张
· 高度聪明、热情、有抱负，并且是团队合作者
· 在电话中具备良好的人际交往能力和友好的专业态度
· 具备坚韧的工作作风，渴望成为顶尖表现者
· 愿意进行外呼销售，而不仅仅是内呼销售
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About ServiceTitan
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.
Our Sales team is a turbocharged V12 engine that drives the entire company forward by bringing our software platform to new customers - every single day. We are a tight-knit, high-energy crew that comprises Sales Development, Account Executives, and Sales Operations. We have a shared passion for helping residential contractors take their business to the next level, and nothing makes our team happier than seeing stellar feedback from customers who have had the opportunity to leverage ServiceTitan.
You will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. Customers will be excited by the product you show them, and they will embrace you and thank you for changing their lives the next time you see them.
As our Account Executive, you will:
· Own, manage, and drive the full sales process from first contact through close
· Perform product demonstrations to interested customers using screen share and videoconferencing technology
· Build honest relationships and genuine rapport with potential customers
· Generate and maintain expert knowledge of the ST Product, the home services industry, competition, market happenings and trends.
· Help potential customers discover unmet needs and how we can deliver extraordinary value
· Build a strong, vertical-focused sales pipeline with or without inbound leads
· Suggest and/or create sales materials that will help close business
· Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log
To be successful in this role, you'll need:
· An honest and genuine approach to helping potential customers
· Proven, successful sales experience in a B2B SaaS environment
· Track record of meeting and exceeding your sales quota (we’ll ask for proof)
· Ability to handle objections and demonstrate value
· Ability to articulate product value proposition with any level of detail or brevity
· Highly intelligent, passionate, ambitious, and a team player
· Strong interpersonal skills and friendly professional demeanor on the phone
· A tenacious work ethic with the desire to be a top performer
· A willingness to perform Outbound in addition to Inbound Sales
· The ability to close business and create urgency with prospects while maintaining rapport and keeping the potential clients best interest in mind
· Bachelor's degree required
All your information will be kept confidential according to EEO guidelines.