协调员助理 (HHAeXchange熟练度)
Coordinator Assistant (HHAeXchange Proficiency)
职位名称：协调助理（需掌握HHAeXchange）
地点：远程办公
用工类型：全职
工作时间
初始时间表（前4-6周）
- 周一至周四：美国东部时间上午9:00 – 下午5:00
- 周五：美国东部时间上午9:00 – 下午12:30
- 45分钟无薪休息
4-6周后的时间表
- 周一至周五：美国东部时间上午6:00 – 下午5:00
- 45分钟无薪休息
职位简介
我们的客户正在寻找一位高度有条理且积极主动的协调助理，以支持一家不断壮大的居家医疗保健组织的日常运营。该职位适合有丰富居家医疗协调经验的人士，能够有效管理医生医嘱、访问合规性、护理记录和当日人员安排，同时确保患者护理的连续性。
理想的候选人需要对HHA Exchange有深入了解，并能熟练操作该平台以支持日常运营。该职位要求优秀的沟通能力、强大的跟进技能，以及在快节奏环境中独立工作的能力。
主要职责
- 跟进医生办公室以获取已签署的医疗医嘱。
- 跟踪并维护未完成的医生文档。
- 审核电子访问验证（EVV）记录并解决缺失或不完整的访问。
- 跟进护士和照护人员，处理缺失的专业护理访问记录。
- 协调开放照护人员岗位的当日人员安排。
- 联系可用的照护人员填补临时排班空缺。
- 保持沟通和跟进活动的准确记录。
- 与医生、照护人员、患者及内部团队进行专业沟通。
- 支持日常行政和运营活动。
- 确保符合医疗文档标准和公司政策。
所需资格
- 在美国居家护理机构中，至少2年的医疗协调、排班、居家护理或医疗管理经验
- 需具备对HHA Exchange的扎实操作知识
- 有跟进医生医嘱或医疗文档的经验
- 有使用电子访问验证（EVV）和访问维护的经验
- 优秀的英语口头和书面沟通能力
- 强大的组织能力、多任务处理和时间管理能力
- 对细节高度关注，具有出色的跟进能力
- 能够在最少监督的情况下独立工作
优先条件
查看英文原文
Job Title: Coordinator Assistant (HHAeXchange proficiency)
Location: Remote
Employment Type: Full-Time
Work Schedule
Initial Schedule (First 4–6 Weeks)
- Monday – Thursday: 9:00 AM – 5:00 PM EST
- Friday: 9:00 AM – 12:30 PM EST
- 45-minute unpaid break
Schedule After 4–6 Weeks
- Monday – Thursday: 6:00 AM – 5:00 PM EST
- Friday: 6:00 AM – 5:00 PM EST
- 45-minute unpaid break
Position Summary
Our client is seeking a highly organized and proactive Coordinator Assistant to support the daily operations of a growing home healthcare organization. This role is ideal for someone with strong experience in home healthcare coordination who can effectively manage physician orders, visit compliance, nursing documentation, and same-day staffing while ensuring continuity of patient care.
The ideal candidate must have a solid understanding of HHA Exchange and be comfortable navigating the platform to support daily operations. This position requires excellent communication, strong follow-up skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Follow up with physicians' offices to obtain signed medical orders.
- Track and maintain outstanding physician documentation.
- Review Electronic Visit Verification (EVV) records and resolve missing or incomplete visits.
- Follow up with nurses and caregivers regarding missing skilled nursing visit notes.
- Coordinate same-day staffing for open caregiver shifts.
- Contact available caregivers to fill last-minute scheduling gaps.
- Maintain accurate documentation of communications and follow-up activities.
- Communicate professionally with physicians, caregivers, patients, and internal teams.
- Support daily administrative and operational activities.
- Ensure compliance with healthcare documentation standards and company policies.
Required Qualifications
- Minimum 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration in a US home care practice
- Strong working knowledge of HHA Exchange is required.
- Experience following up on physician orders or medical documentation.
- Experience with Electronic Visit Verification (EVV) and visit maintenance.
- Excellent verbal and written English communication skills.
- Strong organizational, multitasking, and time-management abilities.
- High attention to detail with excellent follow-up skills.
- Ability to work independently with minimal supervision.
Preferred Qualifications
- Previous experience working in a home healthcare or home care agency.
- Experience coordinating caregivers, HHAs, CNAs, or nursing staff.
- Knowledge of healthcare compliance and documentation requirements.
Ideal Candidate
- Highly organized and dependable.
- Strong problem-solving and critical-thinking skills.
- Proactive with excellent follow-up abilities.
- Comfortable communicating with physicians, caregivers, and internal teams.
- Able to prioritize urgent tasks while maintaining accuracy.
- Team-oriented with a strong sense of accountability.
Technical Requirements
- Reliable computer or laptop.
- Stable high-speed internet connection.
- Professional headset with microphone.
- Quiet, distraction-free home office.
Originally posted on Himalayas