高级合同与法律运营经理
Senior Contracts and Legal Operations Manager
关于Outreach
Outreach成立于2014年，是唯一完整的代理AI平台，专为收入团队设计。Outreach将代理AI、对话智能和辅助AI结合，为收入流程中的数百种用例提供支持。从新客户开发到扩展、交易加速、提高留存率和预测，Outreach AI自动化工作流程，让销售团队可以专注于更具战略性的对话和行动。收入负责人可以从连接的账户可见性、绩效洞察和每个GTM团队更高的预测准确性中受益。世界领先的企事业单位使用Outreach来驱动他们的收入团队，包括Databricks、SAP、西门子和Verizon等。
你的日常任务将包括
合同接收、分类和谈判
在美西海岸时间独立处理法务的合同队列
分类接收的请求，提供范围内的实际指导，识别适当的法务或跨职能负责人，并高效推进事项
使用Outreach模板和批准的备用立场，谈判商业协议，包括NDA、MSA、订单表单等标准化商业协议
与律师协调处理复杂协议、非标准立场、重大偏差以及需要法律判断的事项
在高峰期（特别是月末和季末）提供支持
应用AI工具以改进接收、分类、问题识别、起草和谈判工作流程
法律运营管理：合同流程、模板和业务赋能
负责并持续改进合同流程、模板、操作手册、备用立场、审批路径和相关文档，包括MSA、DPA、订单表单、MNDAs和AI附加条款
为销售和其他利益相关者开发清晰、实用的自助文档和赋能材料，减少常规流程管理及法务处理的重复问题
推动销售、财务、收入运营和其他跨职能团队中合同流程的采用和改进
以合理的判断力和务实、以业务为导向的方式执行组织的合同政策和程序
识别并实施适用于流程文档、知识管理和业务自助的适当AI用途
法律技术、报告和项目交付
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About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
Your Daily Adventures Will Include
Contract Intake, Triage, and Negotiation
Provide independent coverage of Legal’s contracting queues during U.S. West Coast hours
Triage incoming requests, provide practical guidance within scope, identify the appropriate Legal or cross-functional owner, and keep matters moving efficiently
Negotiate commercial agreements including NDAs, MSAs, Order Forms, and similar standardized commercial agreements, using Outreach templates and approved fallback positions
Coordinate with attorneys on complex agreements, non-standard positions, material deviations, and matters requiring legal judgment
Support periods of increased volume, particularly at month-end and quarter-end
Apply AI tools to improve intake, triage, issue identification, drafting, and negotiation workflows
Legal operations management: Contracting Processes, Templates, and Business Enablement
Own and continuously improve contracting processes, templates, playbooks, fallback positions, approval paths, and related documentation, including MSAs, DPAs, Order Forms, MNDAs, and AI addenda
Develop clear, practical self-service documentation and enablement materials for Sales and other stakeholders, reducing routine process administration and repetitive questions handled by Legal
Drive adoption and improvement of contracting processes across Sales, Finance, Revenue Operations, and other cross-functional teams
Enforce organizational contracting policies and procedures with sound judgment and a practical, business-focused orientation
Identify and implement appropriate AI uses for process documentation, knowledge management, and business self-service
Legal Technology, Reporting, and Project Delivery
Serve as Legal’s primary operational partner to the Outreach Business Systems team for CLM, contract repository, reporting, and other legal technology initiatives
Work with Ironclad, Salesforce, Atlassian Jira, Mindtickle, and other tools used by the Legal team
Own and drive multiple concurrent workstreams to completion, managing priorities and dependencies independently and pulling in the Senior Director, Legal where needed
Keep the Senior Director, Legal informed through concise reporting on progress, dependencies, risks, decisions needed, and opportunities to unblock work
Deliver reporting that converts contract-repository data into insights the business can use to make decisions and take operational action
Incorporate AI into Legal systems and workflows to produce measurable process improvements
Our Vision of You
Seven (7) or more years of relevant commercial contracts or legal operations experience, preferably including meaningful in-house experience in SaaS or enterprise technology
Experience independently negotiating standardized commercial agreements within established templates, playbooks, fallback positions, and escalation frameworks
Strong issue-spotting and escalation judgment
Experience managing high-volume contract intake or legal queues
Strong project management skills across multiple concurrent systems and process initiatives
Ability to connect individual workstreams to broader business goals and measurable outcomes
Experience developing practical, business-facing process documentation and enablement materials
Excellent written and verbal communication, organization, accuracy, perseverance, and professional judgment
Interest or experience using AI in contracting, legal operations, or business workflows
Nice to have
Relevant paralegal, contracting, project management, privacy, or legal operations training or certification is helpful but not required
Experience with Ironclad, Salesforce, Atlassian Jira, Mindtickle, or comparable legal technology and business systems, including familiarity with CLM (Ironclad) implementation, configuration, or optimization projects
Experience building or improving contract-repository reporting and data analytics for business stakeholders
Background in SaaS commercial contracting, including familiarity with subscription models, data processing agreements, and AI-related contract terms
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.