批发运营助理 - 自由职业,远程
Wholesale Operations Assistant - Freelance, Remote
关于客户
我们的客户是一家正在快速发展的消费品品牌,通过批发和电商渠道销售,与零售采购商以及直接消费者合作。随着业务的扩展,该企业正在多个B2B和B2C平台上运营。随着运营变得越来越复杂,运营总监需要一位具备专业技能的行政助理,能够立即理解批发业务,并在现有系统中迅速投入工作。
为什么设立这个职位?
这个职位的存在是因为业务正在使用越来越多相互关联的平台——批发订单、发票和电商——当前团队需要专门的支持来确保订单、发票和客户记录准确且及时地处理。客户特别寻找有真实批发行业经验的人选(销售给零售商,而非一般的电商客服),能够从第一天起就做出贡献,无需长时间的培训。这是一个为能够独立工作、具备批判性思维并能同时处理多个任务的人设计的运营支持职位。
你将产生的影响
订单处理管理
- 在批发和零售平台(Shopify、Faire、Market Time)上监控和处理订单
- 确保订单正确进行,并在问题发生前及时标记
发票管理
- 使用QuickBooks为客户和供应商生成和管理发票
- 保持发票的准确性并及时更新账户信息
库存履约协调
- 检查库存可用性,并与仓库协调以确保订单顺利履行
- 跟踪履行状态,并对延误或差异进行跟进
CRM管理 客户跟进
- 保持CRM系统的更新和有序
- 跟踪客户互动,并根据需要主动跟进
技能、知识和专长
要求:
- 对批发商业模式有实际理解——向零售商销售/进口商品给商店——区别于一般的电商或客户服务经验
- 有实际的发票处理经验,为客户和供应商生成发票
- 有订单处理流程的经验
- 熟悉QuickBooks
- 有行政或运营支持岗位的经验
你的优势是…
- 技术技能:
- 能够同时在多个平台工作(Shopify、Faire、Market Time、QuickBooks、Microsoft 365/Teams)
- 有信心生成和
查看英文原文
About the Client
Our client is a growing consumer goods brand that sells through both wholesale and e-commerce channels, working with retail buyers as well as direct consumers. The business operates across multiple B2B and B2C platforms as it continues to scale. As operations grow more complex, the Director of Operations needs a specialized administrative assistant who already understands the wholesale side of the business and can plug in immediately across their existing systems.
Why does this role exist?
This role exists because the business runs on a growing number of interconnected platforms — wholesale ordering, invoicing, and e-commerce — and the current team needs dedicated support to keep orders, invoices, and client records moving accurately and on time. The client is specifically looking for someone with real wholesale industry experience (selling to retailers, not general e-commerce customer service) who can start contributing from day one without extensive ramp-up. This is an operational support role built for someone who can work independently, think critically, and manage multiple moving pieces at once.
The Impact you’ll make
Order Processing Management
- Monitor and process orders across wholesale and retail platforms (Shopify, Faire, Market Time)
- Ensure orders are progressing correctly and flag issues before they become problems
Invoicing
- Generate and manage invoices for clients and vendors using QuickBooks
- Keep invoicing accurate and up to date across accounts
Stock Fulfillment Coordination
- Check stock availability and coordinate with the warehouse to ensure smooth order fulfillment
- Track fulfillment status and follow up on delays or discrepancies
CRM Management Client Follow-Up
- Keep the CRM current and organized
- Track client interactions and follow up proactively as needed
Skills, Knowledge and Expertise
Required:
- Demonstrated understanding of the wholesale business model — selling to retailers/importing merchandise for stores — distinct from general e-commerce or customer service experience
- Hands-on invoicing experience, generating invoices for clients and vendors
- Experience with order processing workflows
- Working knowledge of QuickBooks
- Prior experience in an administrative or operational support role
Your superpowers are...
- Technical skills:
- Comfortable working across multiple platforms at once (Shopify, Faire, Market Time, QuickBooks, Microsoft 365/Teams)
- Confident generating and managing invoices in QuickBooks
- Strong grasp of order processing and fulfillment coordination
- Organized CRM management and client follow-up
- Soft skills:
- Proactive and independent — comfortable making decisions without step-by-step direction
- Strong critical thinking and problem-solving skills
- Excellent organizational skills and ability to multitask across platforms
- Clear, professional English communication
- Able to start contributing quickly with minimal training
WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
You should apply if...
- You already understand how wholesale operations work — you know the difference between selling to retailers and running e-commerce
- You're the type of person who spots a problem and solves it, rather than waiting to be told
- You're comfortable juggling multiple platforms and systems without losing track of details
- You take ownership of your work and don't need heavy oversight to stay on track
- You want to walk into a role and start adding value right away, not spend weeks ramping up
What to expect...Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
- 40 hours per week
- Mon - Fri 9 AM - 5 PM EDT
Compensation:
- $7 per hour
- No benefits package included
Benefits
Originally posted on Himalayas