高级项目专员，医院与医疗系统启用及运营
Senior Program Specialist, Hospital & Health System Enablement and Ops
高级项目专家作为项目经理和运营人员，嵌入医院和医疗系统团队，支持高优先级的项目。该职位负责推动我们的AI赋能和ACO运营的日常运作，主要通过部署结构化的项目管理框架并执行关键工作流，以实现绩效成功。
高级项目专家支持公司参与的所有业务线（LOB），包括医保优势计划、MSSP、医疗补助和商业基于价值的护理合同。该专家能够自主运作，确保执行与高管优先事项一致，将公司战略转化为可衡量的、成功的现场表现。
主要职责：
倡议主导与项目执行
构建以AI为核心的绩效策略，简化报告流程并推动关键基于价值的护理成果。
设计并推出可扩展的项目系统——包括跟踪框架、操作手册和标准化工具——以使本地市场与中央团队保持一致。
利用AI工具和工作流程同时管理多个优先事项，识别并缓解风险，担任“空中交通管制”，提升同事在绩效管理上的优先级处理能力。
运营治理与领导支持
建立结构化、可重复的关键战略会议框架，确保问责制并关闭行动循环。
制定并维护标准操作程序（SOP）、手册、治理文档和项目模板。
自主执行，规划并支持领导层开展内部和外部会议及活动，包括董事会会议、会议和市场峰会。
建立自动化流程以管理市场的运营节奏，包括高管会议、治理论坛、绩效评审和战略规划会议。
管理ACO运营，包括议程、董事会会议准备、客户演示以及合规文档的维护。
跨职能连接与利益相关者对齐
作为中央主题专家团队与现场团队之间的关键桥梁，消除沟通孤岛。
与中央跨职能项目团队对接，将新项目推向市场。
战略与分析
与战略和运营负责人合作，按需提供临时数据可视化。
监控市场表现与战略重点和OKR的一致性。
准备面向高管的总结报告
查看英文原文
The Senior Program Specialist supports high priority initiatives as a project manager and operator embedded within the Hospital and Health Systems team. This role is responsible for driving the operational heartbeat of our AI enablement and ACO operations, primarily by deploying structured project management frameworks and executing critical workstreams that enable performance success.
The Senior Program Specialist supports all Lines of Business (LOB) the market engages in, including Medicare Advantage, MSSP, Medicaid, and Commercial value-based care contracts. The Specialist operates with autonomy to align execution with executive priorities, translating company strategy into measurable, successful field performance.
Primary Duties:
Initiative Ownership & Project Execution
Build an AI-first performance strategy to streamline reporting and drive key Value-Based Care outcomes.
Design and launch scalable project systems — including tracking frameworks, operational playbooks, and standardized tools — to align local markets with central teams.
Leverage AI tools and workflows to manage multiple simultaneous priorities while identifying and mitigating risks, serving as "air traffic control," and enhancing capacity for colleagues to prioritize performance management.
Operational Governance and Leadership Support
Establish structured, repeatable frameworks for key strategic meetings to ensure accountability and close action loops.
Develop and maintain SOPs, playbooks, governance documentation, and project templates.
Operate with autonomous execution to plan and support leadership in running internal and external meetings and events, including board meetings, conferences, and market summits.
Build automations to manage the market’s operating cadence, including executive meetings, governance forums, performance reviews, and strategic planning sessions.
Manage ACO operations, including agendas, board meeting preparations, client presentations, and maintenance of compliant documentation.
Cross-Functional Connectivity & Stakeholder Alignment
Serve as a critical bridge between centralized subject-matter expert teams and field teams to eliminate communication silos.
Interface with centralized cross-functional project teams to bring new initiatives to market.
Strategy and Analytics
Work with Strategy and Operations leads to provide ad hoc data visualizations as needed.
Monitor market performance against strategic priorities and OKRs.
Prepare executive-ready summaries that support informed decision-making.
Recommend operational improvements based on performance data
Minimum Qualifications:
Bachelor’s degree with 4+ years of progressive professional experience, with a core focus on operations, healthcare management, or value-based care/risk adjustment environments. Significant and relevant work experience in lieu of educational requirements may be accepted.
Project Management: Proven capability to independently scope, track, and execute multiple simultaneous project workstreams from inception to successful implementation.
Communication Skills: Exceptional written and verbal communication, with strong stakeholder engagement skills and the demonstrated ability to manage up effectively to regional executives.
Technical Proficiency: High proficiency with Google Suite (Docs, Sheets, Slides), Salesforce, and Monday.com; solid understanding or experience utilizing and experimenting with AI-based platforms (e.g., Claude Cowork, Gemini) as well as reporting tools like Tableau, Jira, or Miro.
Travel & Environment: Comfortable working remotely within a fast-paced environment. Ability and willingness to travel 10-25% for market retreats, headquarters alignment, and practice visits. Market or team reserves the right to determine physical location necessity
Preferred Qualifications:
Professional Project Management Certification (PMP) is preferred.
Deep operational understanding across multiple lines of business: Medicare Advantage, MSSP, Medicaid, and Commercial value-based care contracts.
Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) to drive scalability within field operations.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.