收入系统分析师
Revenue Systems Analyst
### **我们是谁?**
在 UpGuard,我们正在用人工智能驱动的精准性取代手动安全瓶颈。刚刚完成 7500 万美元 C 轮融资后,我们正在扩展基础设施,以每天处理 1000 亿个风险信号。这不仅仅是增长;而是对全球管理网络风险方式的彻底重新构想。
我们打造了网络安全态势管理(CRPM)平台,这是安全团队真正喜欢的平台。通过整合安全评分、威胁情报和代理型 AI,我们使组织能够领先于不断变化的攻击面。
我们不仅仅是在打造另一个工具;我们正在定义一个新类别。我们提供自主开发世界级技术的能力以及在全球范围内实现这一目标的资源。
### 为什么我们要招聘这个职位?
我们正在寻找一位建设者加入我们的收入系统团队,负责支撑我们市场进入策略的系统。这个职位**不是**CRM 专家角色——成功的候选人需要具备在完整的市场进入(GTM)技术栈中工作的经验。你将从实际操作开始,负责管理和改进我们的工具,并逐步承担GTM系统架构的职责。
我们希望找到一位对GTM系统有深刻见解的人。一位能够根据明确的书面指示干净利落地执行任务,并且能告诉我们为什么某种架构选择优于另一种的人。如果你善于系统思维,重视数据完整性和访问控制,并且对AI代理和API在CRM中实际工作充满热情,那么这个职位适合你。
### 你将做什么
- **管理并优化我们的GTM工具栈** —— 日常负责我们的GTM工具:用户、对象、字段、流程、自动化、集成、验证逻辑和数据卫生。
- **负责数据层的访问与安全** —— 使用配置文件、权限集和字段级安全来设计并实施细粒度的字段和属性级访问控制——而不是通过UI。随着我们越来越多地依赖AI代理和API驱动的批量操作,你需要确保自动化流程在数据层尊重每个用户的权限范围,这才是关键所在。
- **构建确保流程的自动化** —— 交易阶段的门禁、交接、区域和资格逻辑,以及保持销售流程整洁的工作流操作。
- **参与架构设计** —— 与收入运营(Rev Ops)团队直接合作,确定我们的CRM、CPQ/计费和客户服务系统如何集成——并且随着你的成长,你将越来越多地主导这些决策。
- **跨系统协作,而不仅仅是CRM** —— 掌握项目
查看英文原文
### **Who are we?**
At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
### Why are we hiring for this role?
We're looking for a builder to join our Revenue Systems team and take ownership of the systems that power our go-to-market motion. This is deliberately **not** a CRM-specialist role — the successful candidate will have a proven ability to work across the full GTM technology stack. You'll start hands-on administering and improving our tooling, and grow into architectural ownership of how our GTM systems fit together.
We are looking for someone with a strong GTM systems point of view. Someone who can execute cleanly against clear written direction _and_ tell us why one architectural choice beats another. If you think in systems, care about data integrity and access control, and are energized by the idea of AI agents and APIs doing real work inside a CRM, this is for you.
### What you'll do
- **Administer and improve our GTM stack** — day-to-day ownership of our GTM tools: users, objects, fields, workflows, automations, integrations, validation logic, and data hygiene.
- **Own access and security at the data layer.** Design and enforce granular, field- and property-level access controls using profiles, permission sets, and field-level security — not the UI. As we lean into AI agents and API-driven bulk actions, you'll make sure automated processes respect each user's permission scope at the data layer, where it actually counts.
- **Build automation that enforces process** — deal-stage gates, handoffs, territory and eligibility logic, and the workflow actions that keep our sales process clean.
- **Partner on architecture.** Work directly with the Rev Ops team on how our CRM, CPQ/billing, and CS systems integrate — and increasingly drive those decisions yourself as you ramp.
- **Work across systems, not just the CRM.** Pick up projects in adjacent tools (sales engagement, CS platforms, enrichment, etc.) and apply the same systems thinking regardless of vendor.
- **Document what you build** — clear SOPs and process documentation for the systems you own.
### What will you bring?
- **1–3 years hands-on building and maintaining an object-oriented CRM system.** Salesforce and HubSpot experience is ideal, but strong object-model fluency in a comparable system is what matters most.
- **Salesforce Administrator certification** (or a clear path to it) is a strong plus; HubSpot CRM experience is a strong plus.
- **A genuine point of view on CRM architecture.** You can articulate _why_ a design choice matters — object relationships, permission models, automation patterns — not just execute a ticket.
- **You execute reliably against written instruction** and know when to raise a hand with a better idea.
- **Deep comfort with the permission model** — profiles, permission sets, field-level security, and teams/roles. You understand that the UI is not a security boundary and that API/agent actions run with the authenticated user's permissions.
- **A general systems mindset.** You'd be comfortable — not lost — if we handed you a Sales Engagement or Customer Success project instead of a Salesforce one.
- **An intermediate AI / Claude-specific mindset** — you've used LLM tooling meaningfully and think about where agents fit into an ops workflow.
### What gives you an edge?
- **Comfort with API-based actions and concepts** — REST/CRUD, auth, batching, and the idea of code-driven workflow actions.
- Exposure to CPQ/billing tooling, custom code actions, or CRM API integration work.
- Experience supporting a fast-moving SDR/AE org.
### What’s in it for you?
- This role is designed to grow into system ownership. You'll start deep in the systems themselves and take on increasing responsibility for architecture and cross-system design as you demonstrate judgment — with a clear runway toward senior systems ownership on the Revenue Systems team.
- **Monthly Lifestyle subsidy:** Use this for financial, physical, and mental well-being
- **WFH set-up allowance:** To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- **$1500 USD annual Learning & Development allowance:** To support your career development, all team members will be able to expense development opportunities against this allowance
- **Annual leave:** PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- **18 weeks paid Parental Leave:** Irrespective of parenting role
- **Personal Leave Allowance:** This includes sick & carer’s leave
- **Fully remote working environment:** While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- **Top-spec hardware:** All team members will be provided with top-spec laptops for their role
- **Generative AI subsidy:** UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
- **Health Insurance:** Access to comprehensive coverage.
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
**Please Note:** Not all roles can be performed from the United States. Please check your specific job listing to confirm its advertised location. If the role you are applying for is listed as based in the US, we are currently only able to support hiring in the following locations: CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC.
Before starting work with us, you will need to undertake a national police history check and reference checks.