索赔谈判专员
Claims Negotiation Specialist
这是一个远程职位。
你是不是那种不轻易接受“不行”的人？是否喜欢在辩论中成长？我们正在寻找一位索赔谈判专家，作为公司的声音。你将在我们的技术团队结束的地方开始工作。当我们的评估人员完成文件后，你就是最终促成的人。你的工作是打电话与保险公司理赔员沟通，确保客户获得他们应得的每一分钱。
我们不需要屋顶专家；我们需要的是无畏的沟通者。如果你有销售、催收或客户维护的背景，我们可以教你保险政策。但我们无法教你坚韧——你需要自己带来。
为什么选择这个职位？
· 胜利的刺激感：每个索赔都是谈判。你可以运用逻辑、事实和保单权利，将1万美元的报价变成2万美元的批准。
- 明确的职业发展路径：你将掌握“升级阶梯”，学习适用于任何行业的高级谈判技巧。
- 自主性：你拥有自己的业务管道。只要结果到位，你可以自主管理自己的工作流程。
你将负责的工作
· 接起电话：你是前线。你将致电理赔员，呈现我们的调查结果，并为客户的工作范围进行辩护。
- 口头柔术：当理赔员拒绝一个合理的项目时，你不会挂断电话。你会使用我们评估人员提供的数据，解释他们为何错误以及为何需要支付。
- 升级处理：如果桌面理赔员停滞不前，你不需等待。你将文件升级到他们的主管或保险公司代理人以推动进展。
- 完成闭环：你将管理文件直到最终支票开出，项目完全获得资金。
要求
我们寻找的人选
· 坚韧性：你习惯于冲突。即使对方很棘手，你也能保持专业和冷静。
- 灵活性：你可以在对话中切换策略。如果“策略A”不起作用，你会转向“策略B”。
- 销售/催收基因：你把每个索赔都当作需要成交的交易。你会坚持不懈地跟进。
- 易于指导：你渴望学习我们的特定“流程”。我们有一个成功的模式；你只需要有纪律去遵循它。
福利
为什么你会喜欢成为团队的一员你不仅仅是在找一份工作——你是在进入一个角色，你的成长、保障和安心真正重要。这是我们为你打造的完整方案：
你的健康与保障
· 健康与福利——全面覆盖：你将获得全面的医疗保障
查看英文原文
This is a remote position.
Are you the type of person who doesn't take "No" for an answer? Do you thrive in a debate? We are looking for a Claims Negotiation Specialist to act as the voice of our company.You will pick up where our technical team leaves off. Once our estimators build the file, You are the Closer. Your job is to pick up the phone, engage with insurance adjusters, and ensure our clients get every penny they are owed.
We are not looking for roofing experts; we are looking for fearless communicators. If you have a background in sales, collections, or customer retention, we can teach you the insurance policies. We can’t teach grit—you need to bring that with you.
Why This Role?
·
The Thrill of the Win:Every claim is a negotiation. You get to use logic, facts, and policy rights to turn a $10,000 offer into a $20,000 approval.
- Clear Career Path:You will master the "Escalation Ladder," learning high-level negotiation tactics that apply to any industry.
- Autonomy:You own your pipeline. As long as the results are there, you manage your own workflow.
What You Will Do
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Pick Up the Phone:You are the frontline. You will call adjusters to present our findings and advocate for the scope of work.
- Verbal Jiu-Jitsu:When an adjuster denies a valid line item, you don’t hang up. You use the data provided by our Estimators to explainwhythey are wrong andwhythey need to pay.
- Climb the Ladder:If a Desk Adjuster stalls, you don't wait. You escalate the file to their Supervisor or the Insurance Agent to get movement.
- Close the Loop:You manage the file until the final check is cut and the project is fully funded.
Requirements
What We Are Looking For
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Resilience:You are comfortable with conflict. You remain professional and cool-headed even when the person on the other end is being difficult.
- Agility:You can switch strategies mid-conversation. If "Strategy A" isn't working, you pivot to "Strategy B."
- Sales/Collections DNA:You treat every claim like a deal that needs to be closed. You follow up relentlessly.
- Coachability:You are eager to learn our specific "Process Flow." We have a winning formula; you just need the discipline to follow it
Benefits
Why You’ll Love Being Part of the TeamYou’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:
Your Wellness & Security
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Health & Wellness — Covered:You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
- Security for the “What Ifs”:Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
- Time to Recharge — Guilt-Free:We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
- Support You Can Count On:We take care of all government-mandated benefits, so everything is handled properly and on time.
Your Financial Rewards
·
Performance Incentives:Bring results — and you’ll see it rewarded. Simple as that.
- Premium Pay:When you put in the time, we honor it. You receiveOvertime Payfor extra miles andNight Differentialfor supporting the team during late hours.
- 13th Month Pay:A well-earned bonus to celebrate the results of your year’s effort.
Originally posted on Himalayas