高级IT项目与项目管理经理，资产管理
Sr. IT Project & Program Manager, Asset Management
关于Pinterest：
全球数百万人来到我们的平台，寻找创意灵感，畅想新的可能性，并规划将伴随一生的回忆。在Pinterest，我们致力于为每个人带来创造理想生活的灵感，而这一切始于产品背后的每一个人。
在这里开启职业生涯，点燃创新，将热情转化为成长机会，庆祝彼此的独特经历，并拥抱灵活的工作方式，发挥最佳状态。创造你热爱的职业？这完全可能。
在Pinterest，AI不仅仅是一个功能，它是一种强大的合作伙伴，增强我们的创造力并放大我们的影响力，我们正在寻找渴望成为其中一员的候选人。为了全面了解你的经验和能力，我们将考察你的基础技能以及如何与AI协作。
在我们的面试过程中，最重要的是你能清晰地解释你的思路，不仅展示你掌握的知识，更体现你的思维方式。你可以在此处了解更多关于我们的AI面试理念以及我们在招聘过程中如何使用AI的信息。
团队介绍：你是否对资产和供应商管理、服务卓越以及用数据驱动更好结果充满热情？加入Pinterest的IT供应商与资产管理团队，我们管理着使全球每位员工的IT服务交付顺畅运行的合作伙伴、工具和指标。在这个职位上，你将把我们现有的托管服务模式提升到新高度，深化我们对外部服务交付合作伙伴的管理和评估方式，以适应团队的扩展。
你将负责：
- 负责与Pinterest的IT部署和支持服务合作伙伴的日常关系，推动绩效、问题升级解决和SLA责任落实。
- 建立并管理外包IT服务的指标和报告项目，定义KPI并定期进行业务评审，确保合作伙伴履行服务和成本目标。
- 将AI引入团队的日常工作中，利用它加快供应商和指标报告的速度，并改进我们运营服务的方式。
- 与支持全球部署和供应商运营的IT项目与项目经理团队紧密合作，同时负责支撑这些服务的供应商/MSP关系。
- 与采购、财务、法律和安全团队合作，管理供应商合同、发票准确性及服务合作中的合规性。
- 支持资产生命周期管理
查看英文原文
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
The Team: Are you passionate about asset and vendor management, service excellence, and using data to drive better outcomes? Join Pinterest's IT Vendor & Asset Management team, where we manage the partnerships, tools, and metrics that keep IT service delivery running smoothly for every employee, worldwide. In this role, you'll take our existing managed-service model to the next level, deepening how we manage and measure our external service-delivery partners as the team scales.
What you'll do:
- Own the day-to-day relationship with Pinterest's IT deployment and support service partners, driving performance, escalation resolution, and SLA accountability.
- Build and manage a metrics and reporting program for outsourced IT services, defining KPIs and running regular business reviews to hold partners accountable to service and cost targets.
- Bring AI into the team's day-to-day workflows, using it to speed up vendor and metrics reporting and improve how we run service operations.
- Partner closely with the IT Project & Program Manager team supporting global deployment and vendor operations, while owning the vendor/MSP relationships that power those services.
- Partner with Procurement, Finance, Legal, and Security to manage vendor contracts, invoicing accuracy, and compliance across service partnerships.
- Support asset lifecycle and recovery programs, ensuring accurate reporting and cost optimization.
- Help evaluate and onboard new service-delivery capacity to extend Pinterest's global IT support coverage as needs evolve.
- Partner with IT leadership on budget planning and forecasting for vendor-delivered services.
- Identify and help drive cost-savings opportunities across hardware and vendor spend (e.g., logistics/shipping efficiencies, hardware standardization), and help define how we track and report on those savings.
- Serve as backup Scrum Lead for the team, with the opportunity to grow into the primary Scrum Lead role over time.
What we're looking for:
- Proven experience managing outsourced/managed service provider relationships at scale, including SLAs and vendor governance.
- Strong analytical and reporting skills, with experience building KPI/metrics programs and translating data into recommendations.
- Strong collaborator and communicator, comfortable mentoring peers and influencing outcomes without formal management authority.
- Experience partnering cross-functionally with Procurement, Finance, Legal, and Security.
- Strong written and verbal communication skills, with the ability to prepare executive-ready materials.
- 3+ years of relevant experience in IT vendor/MSP management, IT asset management, or a related field.
- Experience implementing AI into day-to-day workflows, with a practical approach to driving adoption and measuring impact.
- Preferred: experience with metrics and ticketing/support tools such as Zendesk.
- Bachelor’s degree in Information Systems a related field or equivalent experience.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
- This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.
#LI-REMOTE
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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only
$110,494—$227,486 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.