社交媒体传播经理
Communications Manager, Social Media
@ ICF Next,我们勇于探索解决问题的新方法,坚持确保为客户带来实际价值,并致力于推动积极的改变。
这里是加入我们获奖无数的机构 ICF Next 的机会。我们是变革者,是一个由有使命感的创意人员、传播者、策略师和技术专家组成的社区。
我们正在寻找下一位社交媒体战略师和领导者,与我们在联邦、州以及商业领域的客户团队合作。
工作地点:这是一个完全远程的职位。
团队介绍
我们是一支数字媒体策略师和专家团队,共同为客户提供社交媒体管理、内容撰写、社交聆听、数据报告、数字参与策略及培训服务。
作为社交媒体经理,您将:
- 管理并指导一支社交媒体专家团队,监督日常任务、交付成果的质量以及专业发展
- 作为客户的高级社交媒体联系人,指导整体策略,同时确保日常执行符合客户期望,包括内容开发
- 与客户经理及跨职能客户团队(创意、分析、客户服务)合作,提供全面整合、基于洞察力的活动
- 制定策略和指导方针,以增强客户在社交媒体渠道上的存在感和与受众的互动
- 引导绩效监控和社交聆听工作,具备直接分析数据并将其转化为可操作建议的能力,供客户和管理层审阅
- 主导客户的项目数据分析,能够直接深入报告,确保准确性并发现改进机会
- 直接执行社交媒体仪表盘和月度绩效总结的开发与执行,具备直接构建能力,并为客户提供和管理层提供建议
- 支持客户社交媒体团队的人员规划和资源分配
- 在快节奏的环境中茁壮成长,能够快速适应日常变化的优先事项和任务
- 为 ICF 的社交媒体实践社区做出重要贡献
- 具备为联邦政府和商业客户提供定制化社交媒体策略和内容的能力
必备资格:
- 7 年以上社交媒体平台管理、策略和内容开发经验
查看英文原文
@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.
Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists.
We’re searching for our next social media strategist and leader to work with our teams across federal, state, and commercial sector client accounts.
Job Location(s): This is a fully remote role.
The Team
We are a team of digital media strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.
As a Social Media Manager you will:
- Manage and mentor a team of social media specialists, overseeing day to day workload, quality of deliverables, and professional development
- Serve as the client's senior social media point of contact, guiding overall strategy while ensuring day-to-day execution meets client expectations, including content development
- Partner with account leadership and cross functional account teams (creative, analytics, client services) to deliver fully integrated, insight driven campaigns
- Develop strategies and guidance to enhance the client's presence and engagement with its audience on social media channels
- Guide performance monitoring and social listening efforts, with the expertise to analyze data directly and translate results into actionable recommendations for client and leadership review Lead analytics for the client's program, with the ability to dive into reporting directly, ensure accuracy, and identify opportunities for improvement Direct and execute the development of social media dashboards and monthly performance summaries, with the ability to build them directly and provide recommendations for client and leadership review
- Support staffing plans and resource allocation for the account's social media team
- Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis
- Make significant contributions to ICF’s Social Media Community of Practice
- Have the ability and acumen to produce tailored social media strategies and content for federal government and commercial clients
Required qualifications:
- 7+ years of experience in social media platform management, strategy and content development
- 2+ years of experience managing or leading staff
- Bachelor's degree in marketing, communications, or a related field
- Ability to obtain a clearance if required by contract.
Preferred qualifications:
- 2+ years of experience at an advertising or consulting agency
- Experience working in highly regulated industries or with government agencies to build social media communications plans
- Experience developing and executive public health, commercial healthcare, and/or energy sector communications plans and strategies
Professional skills:
- Demonstrated ability to lead and develop a team, delegating work and providing constructive feedback
- Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight driven campaigns
- Experience developing high-impact social media and communications plans and presenting to leadership teams
- Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities across a team
- Strong writing skills
- Strong proficiency in in best practices across all major social media platforms and in the use of project management tools
- Comfortable collaborating across internal and client teams
- Ability to work independently, seek help as needed and contribute to team and company culture
Please note this role is contingent until contract award.
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Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$89,649.00 - $152,404.00Nationwide Remote Office (US99)Originally posted on Himalayas