高级客户经理 - 企业销售（日本）
Senior Account Executive - Enterprise Sales (Japan)
我们是一支致力于塑造可观测性未来的技术创新者和先驱者组成的全球团队。在New Relic，我们构建了一个智能平台，使企业能够在以人工智能为核心的未来中蓬勃发展，为他们提供对其复杂系统的无与伦比的洞察力。随着我们全球影响力的不断扩大，我们正在寻找充满热情的人才加入我们的使命。如果您准备好帮助世界顶级公司优化其数字应用，我们邀请您探索在这里的职业发展！
**您的机会**
New Relic是数字智能领域的领先公司，通过基于SaaS的数字智能平台，为客户提供世界级的体验。我们致力于打造能够帮助软件开发人员、IT运维、DevOps团队和应用所有者提升其软件应用性能、客户体验和业务成果的产品。
对于希望将职业生涯推向新高度的软件销售专业人士，或对在快节奏公司中与快速发展的产品合作感兴趣的人员，New Relic正在寻找有才华的销售专业人才，他们能够推动我们的技术前进，并分享他们的技能以实现客户的成功。如果您对SaaS销售充满热情，对SaaS如何影响业务感兴趣，并且有技术销售经验，我们鼓励您申请。我们提供个人和职业成长的宝贵机会。
**您将负责**
- 正确跟进内部和自生成的潜在客户，促成交易
- 在现有客户中发现新的业务机会，推动升级销售
- 持续改进销售流程
- 根据公司需要执行其他相关职责
**该职位要求**
• 5年以上直接销售经验，其中至少2年SaaS销售经验优先
• 具备挑战型销售技巧，能够主动向客户和内部利益相关者提出解决方案（不适用于路线销售）
• 对新行业和新技术有浓厚兴趣
• 能够在任何行业中开展销售活动
• 有在多个行业中管理数十个账户的经验，而不是专注于少数几个账户的客户管理
• 熟练进行团队销售，尤其是在预销售阶段与工程师协作
• 是一个能灵活应对、迅速行动的勤奋工作者，而非沉思型人才
• 具有技术或中间件背景，对基础设施有基本理解
查看英文原文
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
**Your opportunity**
New Relic is a leading company in digital intelligence, providing our customers with world-class experiences through our SaaS-based digital intelligence platform. We are dedicated to providing products that enable software developers, IT operations, DevOps teams, and application owners to improve the performance, customer experience, and business outcomes of their software applications.
For software sales professionals looking to take their careers to new heights, or those interested in working with a growing product at a fast-paced company, New Relic is looking for talented sales professionals who can drive our technology forward and share their skills for our customers' success. If you are passionate about SaaS sales, interested in how SaaS impacts business, and have experience in technology sales, we encourage you to apply. We offer a valuable opportunity for both personal and professional growth.
**What you'll do**
- Appropriately follow up on inbound and self-generated leads to close deals
- Identify new business opportunities within existing customers to drive upsells
- Continuously work on improving sales processes
- Perform other related duties as determined by the company from time to time
**This role requires**
• 5+ years of direct sales experience, with at least 2+ years of SaaS sales experience preferred
• Challenger sales skills with the ability to proactively propose solutions to customers and internal stakeholders (not applicable to route sales)
• High interest in new industries and new technologies
• Ability to conduct sales activities regardless of the industry
• Experience managing dozens of accounts across multiple industries, rather than account management for a specific few
• Proficiency in team selling, especially in collaborating with engineers during presales
• A hard worker who can think on their feet rather than a contemplative type
• A technical or middleware background, a basic understanding of infrastructure, software trends, and general SaaS sales dynamics, and experience using various software business tools such as SFDC, Slack, PowerPoint, and Zoom are welcome
Please note that visa sponsorship is not available for this position.
#LI-Hybrid #LI-RT
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [resume@newrelic.com](mailto:resume@newrelic.com).
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
**Our hiring process**
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at [https://newrelic.com/termsandconditions/applicant-privacy-policy](https://newrelic.com/termsandconditions/applicant-privacy-policy)