运营经理 - 初级
Setup Manager - Junior
Overview:
SOFTSWISS 正在招聘一名初级 Setup 管理员加入我们的游戏聚合团队。
你将支持客户与游戏供应商的集成，管理设置请求，并协调客户与内部团队之间的沟通，以确保顺利的上线和运营稳定性。
About Product:
SOFTSWISS 游戏聚合平台是一个高负载的赌场游戏 API 平台，通过单一集成连接运营商平台与多个远程游戏服务器。
该产品背后是一支由工程师、DevOps 专家、集成专家、客户经理和合作专业人士组成的团队，他们为全球运营商提供可靠、安全和可扩展的运营。你将解决复杂的技术挑战，并帮助推动行业领先的聚合平台。
Purpose of the role:
你将管理聚合平台上的客户设置和集成流程，以确保高效的上线和与游戏供应商的无缝连接。你的工作将直接影响客户的上线时间表、运营质量和整体客户体验。
Key responsibilities:
- 将客户连接到聚合平台并协调与游戏供应商的集成
- 为客户提供完整的设置请求和技术上线支持
- 使用技术及运营文档维护准确的项目记录
- 使用 Jira、Confluence、Gmail 和 GitLab 管理任务、更新和沟通
- 与技术和业务团队协作，解决客户问题和设置相关请求
- 监控设置进度并确保集成活动及时完成
Required Experience:
- 英语水平达到 B1 或更高
- 俄语水平达到 B2 或更高
- 在 iGaming、技术支持或类似操作岗位有经验
- 有使用 Jira、Confluence、Gmail 和 GitLab 的经验
Our Benefits:
- 私人健康保险
- 运动福利
- 全面心理健康计划
- 免费英语课程（在线）
- 当地语言课程
- 带薪休假
- 产假支持
- 推荐计划奖励
- 提升技能、内部研讨会以及参与专业会议和公司活动
Originally posted on Himalayas
查看英文原文
Overview:
SOFTSWISS is hiring a Setup Manager - Junior to join our Game Aggregator team.
You’ll support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability.
About Product:
The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration.
Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You'll solve complex technical challenges and help power one of the industry's leading aggregation platforms.
Purpose of the role:
You’ll manage client setup and integration processes across the aggregator platform to ensure efficient onboarding and seamless connectivity with game providers. Your work will directly impact client launch timelines, operational quality, and overall customer experience.
Key responsibilities:
- Connect clients to the aggregator platform and coordinate integrations with game providers
- Provide full support for client setup requests and technical onboarding activities
- Work with technical and operational documentation to maintain accurate project records
- Manage tasks, updates, and communication using Jira, Confluence, Gmail, and GitLab
- Collaborate with technical and business teams to resolve client issues and setup-related requests
- Monitor setup progress and ensure timely completion of integration activities
Required Experience:
- English proficiency at B1 level or higher
- Russian language skills at B2 level or higher
- Experience in iGaming, technical support, or a similar operational role
- Experience working with Jira, Confluence, Gmail, and GitLab
Our Benefits:
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
Originally posted on Himalayas