全球应收账款主管
Global Director - Accounts Receivable
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CAI 是一家成立于 1996 年的专业服务公司，每年持续增长，目前全球员工接近 800 人。对于需要在高风险环境中交付关键解决方案的使命关键型和监管行业，我们通过严谨的方法、经过实战检验的流程以及三十年来积累的精英专业知识，提供加速的运营准备和无与伦比的性能，达到最高标准。
我们的方法很简单，因为我们的使命指导着我们所做的每一件事：
我们存在的意义是成为客户构建更美好的工作世界和改善人类体验时值得信赖的解决方案。
我们的核心原则：
- 我们以诚信行事
- 我们彼此服务
- 我们服务社会
- 我们为未来而工作
在 CAI，我们坚信对卓越的不懈追求，突破界限并超越期望。从一开始，我们就挑战自己去做别人不会做的事。不只是设定行业标准，而是彻底重新定义它们。我们思维大胆，方法富有创造力。我们在智慧与技术的交汇点上运作，当它们与人性结合时，我们蓬勃发展。
对我们而言，运营准备不仅仅是一个目标——它是一种生活方式。明天必须领先于今天。我们通过不懈的努力、精准、效率以及坚定不移的信念实现这一点，即总有进步的空间。我们不关心过去是如何做的。我们痴迷于未来将如何做。
全球应收账款总监负责全球订单到现金财务流程，并负责计费、客户发票标准、现金应用、收款治理、争议解决协调、信用政策管理、平均逾期天数（ADD）绩效、坏账准备支持以及收购公司的应收账款整合。该职位确保所有国家的收入准确计费、高效回收，并一致报告。
主要职责：
· 负责全球应收账款流程，包括客户设置、计费准备、发票开具、收款流程、现金应用、争议跟踪、信用审查支持和应收账款月末结账程序。
· 建立全球计费、收款、信用、现金应用、争议升级和坏账准备流程，同时允许符合国家特定的法定和客户要求。
· 与运营、项目管理、销售、租赁等团队合作。
查看英文原文
Are You Ready?
CAI is a professional services company established in 1996 that has grown year over year to nearly 800 people worldwide. For mission-critical and regulated industries that need to deliver critical solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field-tested processes, and elite expertise developed over 30 years.
Our approach is simple because our Purpose informs everything we do:
We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.
Our Foundational Principles:
- We act with integrity
- We serve each other
- We serve society
- We work for our future
At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity.
For us, operational readiness isn’t simply a goal—it’s a way of life. Tomorrow demands to be at the forefront of today. We get there through tireless effort, precision, efficiency, and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.
The Global Director, Accounts Receivable leads the global Order-to-Cash finance process and is responsible for billing, customer invoicing standards, cash application, collections governance, dispute resolution coordination, credit policy administration, Average Days Delinquent (ADD) performance, bad debt reserve support, and AR integration for acquired companies. This role ensures that revenue is billed accurately, collected efficiently, and reported consistently across all countries.
Key Responsibilities:
· Own the global AR process, including customer setup, billing readiness, invoice issuance, collections routines, cash application, dispute tracking, credit review support, and AR month-end close procedures.
· Establish global billing, collections, credit, cash application, dispute escalation, and bad debt reserve procedures while allowing for country-specific statutory and customer requirements.
· Partner with operations, project management, sales, legal, tax, treasury, and local finance teams to resolve invoicing issues, contractual billing requirements, disputes, credit concerns, and collection barriers.
· Develop AR reporting and metrics, including ADD, aging, collection effectiveness, unapplied cash, dispute aging, invoice rejection rates, billing cycle time, and high-risk customer exposure.
· Lead standardization and automation of billing and cash application processes, including ERP workflows, customer portals, invoice templates, project billing controls, and integrated reporting.
· Support acquisition integration by mapping order-to-cash processes, aligning billing requirements, migrating customer master data, standardizing collection routines, and stabilizing AR reporting.
· Maintain controls over customer master data, billing authorization, revenue cut-off, credit approvals, allowance judgments, write-offs, cash application, and documentation retention.
· Partner with FP&A to provide visibility of receipts, overdue balances, collection risks, and other AR matters impacting liquidity and cash flow forecasting.
· Drive continuous improvement through billing discipline, collections management, effective dispute resolution, and increased visibility and accountability for receivables.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
- 8+ years of AR, order-to-cash, billing, collections, project accounting, shared services, or accounting operations leadership experience.
- Experience in a professional services, consulting, engineering, project-based, multi-country, or acquisition-driven environment is preferred.
- Demonstrated experience standardizing and improving processes, implementing controls, and driving automation across a complex organization is highly desirable.
We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.
This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).
Originally posted on Himalayas