高级资产经理, 商业特别服务
Senior Asset Manager, Commercial Special Servicing
商业特殊服务高级资产经理负责管理分配的地理分布多样、非正常、商业/企业用途抵押贷款组合的损失缓解、补救执行和清算任务，这些抵押贷款由投资者拥有的商业用途、混合用途、独栋住宅/多户租赁和/或独栋住宅/多户过渡性房产担保。该职位职责包括直接与商业借款人联系，评估根据贷款文件允许的执行活动，评估抵押财产的运营和状况，评估市场状况，协商商业借款人的重组方案，指导执行和财产供应商，包括法律顾问、物业经理、经纪人、检查员等，为投资者准备正式的商业计划和状态报告。该职位还可能在适当情况下协助主要商业服务代表进行财产和/或市场分析、借款人互动和投资者咨询。
职位职能和职责：
要成功履行此工作，个人必须能够满意地完成每项关键职责：
- 审查正常贷款报告，识别可能违约的商业贷款。
- 与违约的商业贷款借款人取得联系，确定违约原因和解决计划。
- 评估借款人的财务状况、物业运营和物业状况。
- 审查商业贷款报告中的企业及个人信用报告和资产搜索结果。
- 审查商业贷款文件中的借款人要求和贷款人补救措施。
- 审查服务协议中的服务方责任、权限和截止日期。
- 准备/核实法律催收计算。
- 在可接受的贷款人客户参数范围内与借款人协商重组方案。
- 根据需要制定贷款修改和宽限期协议的条款。
- 审查评估师、经纪人、市场来源等提供的物业估值报告。
- 审查/进行抵押财产检查。
- 准备书面商业计划，描述违约原因、执行选项、替代策略以及基于净现值分析的服务方建议。
- 指导和监督第三方供应商，包括律师、检查员、评估师、物业经理、调查员、接管人、经纪人、承包商、产权代理、保险理赔员等，视情况而定。
- 准备资产处置预测，包括回收金额、损失和时间表。
- 提供即时支持
查看英文原文
The Commercial Special Servicing Senior Asset Manager administers the loss mitigation, remedy enforcement and liquidation tasks for an assigned portfolio of geographically diverse, non-performing, commercial/business purpose mortgage loans secured by investor owned commercial use, mixed use, SFR/multifamily rental and/or SFR/multifamily transitional properties.The role duties include direct commercial borrower contact, assessing enforcement activities permitted under the loan documents, evaluating collateral property operations and conditions, assessing market conditions, negotiating commercial borrower workouts, directing enforcement and property vendors, including legal counsel, property managers, brokers, inspectors, etc., preparing formal business plans and status reports to investors.The position may also support Primary Commercial Servicing representatives with property and/or market analysis, borrower interaction, and investor inquiries, as appropriate.
Job Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
- Review performing loan reports to identify commercial loans at risk of defaulting.
- Initiate contact with defaulted commercial loan borrowers to identify default reason and resolution plan.
- Assess borrower financial situation, property operations and property conditions.
- Review business and individual credit reports and asset search results.
- Review commercial loan documents for borrower requirements and lender remedies.
- Review servicing agreements for servicer responsibilities, authorities and deadlines.
- Prepare/verify calculations for legal demands.
- Negotiate workouts with borrowers within acceptable lender client parameters.
- Structure terms for loan modifications and forbearance agreements as needed.
- Review property valuation reports from appraisers, brokers, market sources, etc.
- Review/perform collateral property inspections.
- Prepare written business plans describing reasons for default, enforcement options, alternative strategies, and servicer recommendations based on a net present valuation analysis.
- Direct and monitor third-party vendors, including attorneys, inspectors, appraisers, property managers, investigators, receivers, brokers, contractors, title agents, insurance adjusters, etc., as needed.
- Prepare projections for asset dispositions, including recovery amounts, losses, and timelines.
- Provide instructions for all posting and disbursement transactions as needed.
- Maintain current and accurate status reports on all assigned assets.
- Support Commercial Primary Servicing representatives in borrower outreach efforts, market analysis and investor inquiries, as needed.
- Comply with all Company requirements for training, compliance, audits and reporting.
- Anticipate/identify issues that could impact Company/client operations and suggest solutions.
- Administer defaulted loan sales as appropriate.
- Administer complex REO activities, including, but not limited to, directing property managers and brokers, assessing property condition, preparing/reviewing budgets, etc.
- Monitor performance of subservicers/asset management contractors.
- Serve as a subject matter expert (SME) and mentor for junior staff.
- Complete other activities and duties as may be assigned.
Key Result Areas:
- Establish contact with defaulted commercial loan borrowers within 5 business days of transfer to special servicing.
- Complete formal business plan within 45 days of transfer to special servicing.
- Provide written qualitative status comments on all assets no less than monthly.
- Update formal business plans as appropriate, but not less than every 180 days.
- Set and manage appropriate expectations for third party vendors.
- Provide appropriate instructions to other departments within agreed upon servicing level standards.
- Maximize recovery for lender clients.
- Successfully complete Company annual training requirements of not less than 40 hours.
- Provide SME input to training initiatives and/or conduct training in accordance with training initiatives.
Qualifications:
- Minimum 7 years’ experience managing defaulted commercial business purpose loans secured by commercial use, mixed use, SFR/multifamily rental and/or SFR/multifamily transitional properties.
- Strong understanding of lender default remedies and enforcement strategies, including foreclosure, trustee sales, receivership, UCC sales, bankruptcy strategies, etc.
- Strong understanding of loan covenants and covenant compliance.
- Strong understanding of CRE income property type fundamentals, including income property operations analysis, and borrower financial analysis.
- Strong understanding of commercial real estate loan documentation.
- Superior communication skills, both verbal and written.
- Superior negotiation skills.
- Demonstrated ability to work independently with minimal supervision.
- Superior problem solving and decision making skills.
- Demonstrated ability to comply with detailed reporting requirements.
- Demonstrated ability to work under pressure, meet deadlines and adjust to changing priorities.
- Demonstrated skills with Microsoft 365 Suite, Adobe applications, commercial loan servicing applications (such as REALSynergy, Strategy, Enterprise, etc.).
- Strong teamwork skills to collaborate with associates in multiple departments.
- Prior underwriting experience for commercial business purpose loans secured by multifamily, mixed use, commercial use, SFR investor rental, and/or SFR/MFR construction/residential transition properties.
- Prior experience with rental property management for multifamily apartment or SFR portfolios.
- Understanding of commercial loan servicing agreements and principles.
- Be available to occasional travel 5%-25%.
Training / Licensing Requirements:
· Must pass the Company’s Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.
The salary range for this position is expected to be $90,000 to $110,000 per year, depending on geographic location, experience, and other qualifications of the successful candidate. This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.
Originally posted on Himalayas