工程经理, OLO
Engineering Manager, OLO
**关于Owner**
Owner是本地商家用来成功的AI原生系统，从餐厅开始。
我们正在构建一个系统，取代商家用来经营业务的多种工具。
它支持餐厅网站、在线订购、客户关系管理、销售点系统等所有功能。
**产品理念**
大多数小型企业软件让商家自己动手才能获得他们想要的结果：销售增长和利润增长。Owner会自动为他们完成这些工作。
我们的系统会带来需求，将其转化为销售，并帮助运营者日常管理他们的业务。随着系统的提升，业务也会随之提升。
使用Owner应该就像拥有一支优秀的运营、工程和营销团队在为你工作。
**我们的愿景**
我们首先帮助独立餐厅在线上取得成功。
但不仅仅是餐厅需要我们的帮助。大多数本地企业都面临着同样的问题。大型科技公司正在夺走他们的客户，侵蚀他们的利润，并让他们难以生存。
一旦我们解决了餐厅的问题——我们将把解决方案扩展到其他所有类型的本地企业。
在我们设想的未来，数千万本地企业主将使用我们的技术，在数字时代取得成功。
**我们的进展**
自2020年以来，我们已经实现了数千万美元的收入，并处理了超过十亿美元的在线订单。五分之一的美国人曾使用过[Owner.com](http://Owner.com)网站。
更重要的是，我们已帮助超过20,000家餐厅业主，帮他们节省了近2亿美元的费用。
**我们的团队**
我们的团队目前人数在几百人左右。我们汇聚了来自最成功SMB软件公司的顶尖人才，包括：Shopify、HubSpot、DoorDash、ServiceTitan、Rappi、Faire和Stripe。
2026年，我们将加快扩张速度，以跟上客户增长的步伐。
**我们在哪里工作**
Owner是一家以远程办公为主、总部位于旧金山的全球公司，同时在多伦多设有销售中心。对于部分职位，我们优先考虑在我们办公室地点进行面对面协作。大多数同事分布在世界各地。请查看职位描述，并与你的招聘经理讨论以了解更多信息！
**职位概述**
Owner对餐厅的承诺不是软件，而是收入。当一位顾客访问餐厅的网站时，我们希望他们能找到自己想吃的东西，信任所看到的内容，并顺畅地完成结账，无论店主是否接触过任何设置。
查看英文原文
**About Owner**
Owner is the AI-native system local business owners use to succeed, starting with restaurants.
We’re building the system that replaces the many tools owners use to run their business.
It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.
**Product philosophy**
Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.
Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.
Using Owner should feel like having a team of great operators, engineers, and marketers working for you.
**Our vision**
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
**Our traction**
Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an [Owner.com](http://Owner.com) website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
**Our team**
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
**Where we work**
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!
**Role Overview**
Owner's promise to a restaurant isn't software, it's revenue. When a guest lands on a restaurant's site, we want them to find what they're craving, trust what they see, and check out without friction, whether or not the owner ever touches a setting.
As we scale, we're expanding our product engineering leadership to ship faster, raise the bar on the guest ordering experience, and build the systems that make it work across thousands of restaurants. As the Engineering Manager for OLO, you'll lead a team of full-stack engineers building the guest web ordering experience, from menu, cart and checkout to promotions, photos, and the menu quality systems that make about 10,000 merchant-written menus convert like they were designed by a pro. Next, we're taking OLO to enterprise and multi-location brands, and pushing guest conversion toward 10% through disciplined experimentation. This role is equal parts product intuition and technical execution. You'll be trusted to make hard prioritization calls, ship experiments that move revenue, and grow a team that embodies engineering excellence.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you're energized by ownership, measurable impact, and solving real problems for small business owners, we'd love to hear from you.
**Why we’re looking for you**
Owner's promise to a restaurant isn't software — it's revenue. OLO is where that promise gets converted: the guest web ordering experience (menu, cart, checkout, promotions) plus the automated systems that find and fix menu quality problems across roughly 10,000 menus written by merchants we don't control.
We treat conversion as an automated system, not a design review. We build rubrics, detection, and remediation, then prove every change with an experiment. Next, we're taking OLO upmarket to enterprise and multi-location brands and pushing conversion toward 10%.
We're looking for a Senior Engineering Manager to lead the team through that, keep it healthy, and hold a high bar on what we ship and what we cut.
This role is 100% remote and can be based anywhere in the United States or Canada.
**Our Stack**
- Web / Growth: React, Next.js, TypeScript — guest web ordering, menu quality, experimentation platform
- Backend & Services: Node.js, MongoDB → PostgreSQL (migration in flight), Temporal, Datadog
- Language: TypeScript everywhere
**The Impact You'll Have**
- Build the experimentation engine that pushes guest conversion toward 10%, across checkout, fulfillment, merchandising, and promotions
- Take OLO to enterprise and multi-location brands, with the reliability and menu complexity they need
- Get >90% of menus, including POS-integrated ones, to our menu quality bar, and build the system that keeps live menus optimized as they change
- Scale photo coverage using guest sourcing, auto-replating, licensed catalogs, and generated combo images, each tied to measured GPV lift
- Rebuild promotions from the ground up: redemption UX, badges, auto-apply, and merchandising
- Cut fulfillment selection errors and finish the Postgres migration
**What we’re looking for**
- 3+ years of engineering management, leading teams of 6–10+ engineers on customer-facing product
- Track record of running growth or conversion programs: metrics, A/B testing at scale, funnel analysis
- Experience scaling a product for enterprise or multi-location customers
- Strong prioritization: you can take a roadmap bigger than your team and make hard, clear calls
- Technical credibility in full-stack web (React/TypeScript, Node.js) and data-heavy systems
- Cares about team health and has led people through heavy or repetitive workloads
- Excellent cross-functional partner to PM, design, and adjacent teams
**Compensation and benefits**
- The estimated base salary range for this role is $250K-$270K, depending on experience and location. The offer also includes a a generous pre-IPO equity package.
- Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
**Notice - Employment Scams**
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.
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