变更管理专员 - OCM-240
Change Management Specialist - OCM-240
项目概述
数字共享服务是共享健康服务的一部分，通过信息和通信技术（ICT）的战略应用推动医疗保健交付的转型。该计划旨在提升全省医疗系统中信息管理和数字流程的效率、标准化和效果。
工作地点
此职位为加拿大境内的远程办公。不得在加拿大境外开展工作。
合作类型
· 全职（1名专职人员）
隐私要求（PHI 和 PHIA）
- 该人员不会拥有或控制个人健康信息（PHI）
- 该人员不会作为《个人健康信息法》（曼尼托巴省）中定义的信息管理员
职位概要
变更管理专家将领导并执行支持大规模医疗保健转型计划的组织变更策略。该职位需要深入掌握变更管理方法论、利益相关者参与和培训开发方面的专业知识，重点在于医疗环境和数字化转型。
成功候选人将与项目团队、临床利益相关者和管理层密切合作，确保新系统、流程和技术的成功采用。
主要职责
- 制定并实施与项目目标一致的组织变更管理（OCM）策略
- 进行利益相关者分析并制定针对性的沟通计划
- 主导变更影响评估和准备度评估
- 设计并执行沟通、参与和采用策略
- 为多样化的医疗保健受众设计培训材料、课程和学习策略
- 提供或协调用户培训和支持，以促进实施后的采用
- 与项目经理和技术团队合作，使变更活动与项目时间表保持一致
- 为项目团队和业务领导者提供变更管理实践的指导和建议
- 在多个利益相关者群体中主持研讨会和参与活动
- 支持医疗保健组织中标准化流程的实施
- 监控采用指标并调整策略以提高成果
必备认证（通过/失败）
- 有效的 Prosci（ADKAR）变更管理认证
- 有效的 PRINCE2 基础或实践认证
- 有效的六西格玛认证
所需技能与经验
组织变更管理
查看英文原文
Project Overview
Digital Shared Services, a Shared Health service, is advancing the transformation of healthcare delivery through the strategic use of information and communication technology (ICT). The initiative aims to enhance efficiency, standardization, and effectiveness of information management and digital processes across the provincial healthcare system.
Work Location
This role is fully remote within Canada. Work must not be conducted from outside Canada.
Engagement Type
· Full-time (1 dedicated resource)
Privacy Requirements (PHI & PHIA)
- The resource will not have custody or control of Personal Health Information (PHI)
- The resource will not act as an Information Manager as defined under The Personal Health Information Act (Manitoba)
Position Summary
The Change Management Specialist will lead and execute organizational change strategies supporting large-scale healthcare transformation initiatives. This role requires deep expertise in change management methodologies, stakeholder engagement, and training development, with a strong focus on healthcare environments and digital transformation.
The successful candidate will work closely with project teams, clinical stakeholders, and leadership to ensure successful adoption of new systems, processes, and technologies.
Key Responsibilities
- Develop and implement organizational change management (OCM) strategies aligned with project goals
- Conduct stakeholder analysis and develop targeted communication plans
- Lead change impact assessments and readiness evaluations
- Design and execute communication, engagement, and adoption strategies
- Develop training materials, curriculum, and learning strategies for diverse healthcare audiences
- Deliver or coordinate end-user training and support post-implementation adoption
- Collaborate with project managers and technical teams to align change activities with project timelines
- Provide coaching and guidance to project teams and business leaders on change management practices
- Facilitate workshops and engagement sessions across multiple stakeholder groups
- Support implementation of standardized processes across healthcare organizations
- Monitor adoption metrics and adjust strategies to improve outcomes
Mandatory Certifications (Pass/Fail)
- Valid Prosci (ADKAR) Change Management Certification
- Valid PRINCE2 Foundation or Practitioner Certification
- Valid Six Sigma Certification
Required Skills & Experience
Organizational Change Management (Healthcare)
- Minimum 10 years of experience leading change management initiatives in healthcare
- Experience supporting implementation of:
- Information technology systems
- Process improvements
- Business architecture transformations
- Strong background in:
- Stakeholder analysis
- Targeted communications planning
Project Leadership & Delivery
- Minimum 7 years of experience in a project management or team lead role
- Proven ability to:
- Develop project and change plans
- Coach and mentor team members
- Lead change activities across complex projects
Training & Learning Development
- Minimum 6 years of experience developing training materials and curriculum
- Experience supporting large-scale organizations (1000+ employees preferred)
- Ability to design:
- Role-based training
- Process change learning programs
- End-user adoption strategies
Healthcare Process Transformation
- Minimum 3 years of experience supporting implementation of standardized staff scheduling processes across multiple healthcare organizations
- Experience managing cross-organizational change and alignment
Specialized Healthcare Systems Experience
- At least 1 year of experience with:
- Patient safety systems
- Critical incident reporting solutions
- Minimum 2 years of experience implementing:·
- PROCURA mobile software in a homecare setting
Core Competencies
- Strong knowledge of change management frameworks (e.g., ADKAR)
- Excellent communication and stakeholder engagement skills
- Ability to influence and drive adoption across diverse groups
- Strategic thinking with strong execution capabilities
- Facilitation and workshop leadership expertise
- Analytical mindset with focus on measurable outcomes
- Experience working in complex, regulated healthcare environments
Key Deliverables
- Change management strategies and plans
- Stakeholder analysis and communication plans
- Training materials, curriculum, and user guides
- Change impact and readiness assessments
- Workshop materials and facilitation outputs
- Adoption metrics and performance reports
- Post-implementation support and continuous improvement recommendations
Originally posted on Himalayas