出海雷达

VitalSolution - 医生资源专员

VitalSolution - Physician Resources Specialist

其他限定地区(需当地身份)
公司Ingenovis Health
薪资$45,800 - $56,300/年
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间11 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

简介
Physician Resource Specialist 将在组织、客户和医生之间起到关键的桥梁作用,具体涉及排班、住房管理、差旅和倡导事务。该职位将与 CardioSolution 高层领导、现场运营、招聘和认证团队合作,确保 CardioSolution 履行合同义务。

职责

  • 为医院客户和医生制定医生排班
  • 与医院客户和医生保持专业的工作关系
  • 及时高效地调查并解决投诉和问题
  • 解决医生排班冲突
  • 在非工作时间、周末和节假日提供必要的值班支持
  • 维护医生日历
  • 管理医生的差旅行程、雇佣和欢迎包
  • 与租赁代理协调并安排房产看房
  • 谈判租赁和住房供应商合同
  • 维护住房信息(租赁、水电、保洁、维修等)和汽车报告
  • 管理和控制住房预算
  • 通过市场调研、确定成本、根据需要从客户处获取住房推荐来制定适当的租金标准
  • 确保新住户入住前的场所准备就绪(水电、家具、保洁、安保等)
  • 制定住房和汽车政策和流程,向新医生介绍房产,执行政策和流程
  • 及时有效地监控和完成汽车维护和修理
  • 管理指定的供应商合同和实施流程
  • 改进流程和程序在业务中的执行一致性,以提高其提供高质量患者护理的能力
  • 完成管理层要求的其他任务

要求和经验

  • 两年制学位或三年医疗行政工作经验
  • 两年客户服务经验
  • 有与医生合作经验者优先
  • 对组织核心价值观:诚信、同理心和卓越的承诺
  • 熟练使用 Word、Excel、PowerPoint、Outlook
  • 自主性强,具备良好的时间管理和多任务处理能力
  • 在培训环境中具备清晰传达流程和程序的能力
  • 在服务环境中展现出良好的人际交往能力
  • 具备出色的组织、优先级排序和解决问题的能力
  • 具备较强的行政能力
查看英文原文

SUMMARY
The Physician Resource Specialist will provide a critical interface between the organization, the clients and physicians, specific to scheduling, housing management, travel and advocacy matters. This individual will work with CardioSolution Leadership, Field Operations, Recruiting, and Credentialing Teams to ensure CardioSolution meets contractual obligations.
RESPONSIBILITIES

  • Creates physician scheduling for hospital clients and physicians
  • Maintains professional working relationship with hospital clients and physicians
  • Investigates and resolves complaints and concerns in a timely and efficient manner
  • Troubleshoots physician scheduling conflicts
  • Provides mandatory on call support after business hours, weekends, and holidays
  • Maintains physician calendars
  • Manages travel itineraries, hiring and welcome packets for physicians
  • Coordinates and schedules property viewings with leasing agents
  • Negotiates leases and housing vendor contracts
  • Maintains housing (leases, utilities, housekeeping, maintenance, etc.) and auto reports
  • Manages and controls housing budgets
  • Establishes appropriate rental rates by conducting market research, determining costs, obtaining housing referrals from clients as needed
  • Ensures the premises are ready for new occupants (utility, furniture, housekeeping, security, etc.)
  • Creates housing and auto policies and procedures, orient new physicians to the property, enforce policies and procedures
  • Monitors and completes automotive maintenance and repairs timely and cost effectively
  • Manages vendor contracts and implementation processes as assigned
  • Improve the consistency of process and procedure execution to the business to improve its ability to deliver quality patient care
  • Performs additional duties as requested by management

REQUIREMENTS AND EXPERIENCE

  • Two (2) year degree or three (3) years of healthcare administrative experience
  • Two (2) years of customer service experience
  • Previous experience working with Physicians preferred
  • Commitment to organizational core values: Integrity, Compassion and Excellence
  • Proficient with Word, Excel, PowerPoint, Outlook
  • Self-sufficient, strong time management and multi-tasking skills
  • Excellent ability to communicate processes and procedures in a training environment
  • Demonstrates strong interpersonal skills within a service environment
  • Excellent organization, prioritization and problem-solving skills
  • Strong administrative and coordinative skills
  • Ability to make strategic decisions and think critically
  • Exercises accuracy and attention to detail, as well as discretion

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact
  • Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse
  • Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing
  • Ability to lift up to 15 pounds at time

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Ingenovis Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.
RESERVATION OF RIGHTS
Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.
Compensation Range
$45,800.00 - $56,300.00Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.
Originally posted on Himalayas

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