售前顾问3,混合系统
Presales Consultant 3, Hybrid Systems
Presales Consultant 3, Hybrid Systems
职位描述
岗位概述
该职位负责与关键客户和利益相关者建立牢固的关系,为其提供咨询并影响其战略决策,解决独特的客户问题,特别是围绕企业协作和统一通信解决方案的问题。该职位与内部团队合作进行客户规划、销售策略以及定制化的HP协作和视频会议解决方案,同时指导初级团队成员。该职位需要应对涉及云、SaaS和HP协作技术的复杂技术客户挑战,并致力于客户满意度和组织的增长。
职责
- 领导设计复杂的、创新的和战略性的解决方案,包括企业协作、视频会议和统一通信环境,以解决独特的客户问题并符合组织的长期目标。
- 与关键客户和利益相关者建立深入且战略性的关系,作为值得信赖的顾问,影响其与现代办公、混合办公和协作策略相关的业务和技术决策。
- 向高管级别的客户进行有说服力的演示和展示,阐述组织解决方案的价值主张,包括HP视频会议系统、会议电话和专业耳机,与客户的业务目标保持一致。
- 为高知名度客户制定并执行战略客户计划,与销售团队协调以确保长期的客户满意度和增长,特别是在协作和统一通信解决方案的部署方面。
- 领导HP协作终端与第三方或云平台(如Microsoft Teams、Zoom、Webex)之间的高度复杂集成的设计和实施,展示组织无缝连接多种技术的能力。
- 解决与音频质量、视频性能、设备互操作性和云集成相关的复杂技术挑战和意外客户问题,运用创新的解决问题技能处理复杂场景。
- 领导或参与高影响力的项目,通过优化协作和会议解决方案推动收入增长、提高运营效率或提升客户体验。
- 识别与复杂协作架构相关的潜在风险
查看英文原文
Presales Consultant 3, Hybrid SystemsDescription -
Job Summary
This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues—particularly around enterprise collaboration and unified communications solutions. The role collaborates with internal teams on account planning, sales strategy, and customized HP collaboration and video conferencing solutions, while mentoring junior team members. The role navigates complex technical customer challenges involving cloud, SaaS, and HP collaboration technologies and works toward customer satisfaction and the organization’s growth.
Responsibilities
- Leads the design of complex, innovative, and strategic solutions—including enterprise collaboration, video conferencing, and unified communications environments—that address unique customer challenges and align with the organization’s long‑term goals.
- Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business and technology decisions related to modern workplace, hybrid work, and collaboration strategies.
- Delivers compelling presentations and demonstrations to executive‑level customers, articulating the value proposition of the organization’s solutions, including HP video conferencing systems, conference phones, and professional headsets, aligned with customers’ business goals.
- Develops and executes strategic account plans for high‑profile customers, coordinating with sales teams to ensure long‑term customer satisfaction and growth, particularly within collaboration and unified communications solution deployments.
- Leads the design and implementation of highly intricate integrations between HP collaboration endpoints and third‑party or cloud platforms (e.g., Microsoft Teams, Zoom, Webex), showcasing the organization’s ability to seamlessly connect diverse technologies.
- Tackles intricate technical challenges and unexpected customer issues related to audio quality, video performance, device interoperability, and cloud integration, applying innovative problem‑solving skills to complex scenarios.
- Leads or contributes to high‑impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience through optimized collaboration and conferencing solutions.
- Identifies potential risks associated with complex collaboration architectures (e.g., network readiness, device management, interoperability) and develops mitigation strategies to ensure successful project outcomes.
- Organizes and facilitates innovation workshops focused on modern collaboration use cases, enabling customers to explore new approaches using HP collaboration and cloud‑based solutions.
- Acts as a mentor to junior team members, guiding their professional growth, sharing deep expertise in HP collaboration products, cloud services, and consultative selling, and promoting a culture of excellence and continuous improvement.
Education & Experience Recommended
- Four‑year or Graduate Degree in Sales, Marketing, Business Administration, Computer Science, or related discipline, or commensurate work experience or demonstrated competence.
- Typically has 5–10 years of work experience, preferably in technical selling, consultative selling, presales engineering, account management, or enterprise collaboration solutions.
Preferred Certifications
· None required (Certifications are a plus.)
Knowledge & Skills
- HP collaboration solutions, including video conferencing systems, conference phones, speakerphones, and professional headsets
- Unified Communications (UC) and collaboration platforms (e.g., Microsoft Teams, Zoom, Webex)
- Amazon Web Services (AWS)
- Microsoft Azure
- Cloud Computing & Cloud Services
- Software as a Service (SaaS)
- Application Programming Interfaces (APIs) and integrations
- Enterprise Application Software
- IT Infrastructure and Virtualization
- Device provisioning, firmware management, and lifecycle management for collaboration endpoints
- Customer Success Management
- Demonstration and executive presentation skills
- Presales and solution consulting
- Product Management and New Product Development
- Sales Process, Sales Prospecting, and Request for Proposal (RFP) responses
- Extract, Transform, Load (ETL) concepts
- SAS (Software)
Cross‑Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
· Impacts function and leads and/or provides expertise to functional and cross‑functional project teams, often serving as a subject‑matter expert for HP collaboration solutions and complex customer engagements.
Complexity
· Works on highly complex problems where analysis of situations or data requires an in‑depth evaluation of multiple technical and business factors, especially within hybrid work, enterprise collaboration, and cloud‑integrated environments.
Compensation
The on-target earnings (OTE) range for this role is$150,000to$180,000USD annually with a80%/20%(salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.
Benefits
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
SalesSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
50%Relocation -
NoEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
Originally posted on Himalayas