未来机会:客户经理
Future Opportunities: Relationship Manager
加入Element开启一段令人兴奋的职业生涯!
Element的员工每天都在改变他人的生活。我们正在重新定义车队管理行业,以人为本,然后是商业——兑现我们对卓越客户体验的承诺。这需要努力工作和创新,我们需要更多志同道合的人加入我们的团队。
这是一个持续存在的职位,旨在为预期的未来职位空缺建立合格候选人库。虽然我们今天可能没有立即的职位空缺,但我们经常招聘此职位,并鼓励有兴趣的候选人申请,这样当有合适机会时我们可以联系到您。
维护关系。拓展合作。让我们的客户变得更好。
职 位 介 绍
Element管理着世界上最大、最复杂的商用车队。但与客户的机遇远不止于管理车辆。
随着车队变得更加互联、数据驱动和技术赋能,客户正在寻找一个能帮助他们降低成本、提高生产力、管理风险并重新思考车队运作方式的合作伙伴。
作为关系经理,您将负责一些重要的Element客户组合,并对这些关系的健康状况、留存率和增长负责。您将了解客户的业务,理解他们的高管关注什么,并带来Element的最佳资源来解决他们的问题。
这不是一个客户服务岗位,也不是简单的账户管理。这是一个商业领导角色,适合那些希望建立值得信赖的高管关系、发现他人忽略的机会,并将强大的客户关系转化为可衡量的业务增长的人。
您将负责
- 您所负责客户组合的整体关系、留存率和商业增长。
- 与影响车队、财务、采购、运营和战略的人员建立高管关系。
- 为每个主要客户制定明确的账户策略:我们目前的状况、机会所在以及我们将如何增长关系。
- 续约、定价讨论、扩展机会以及引入相关的Element产品和服务。
- 对每个客户的业务重点、车队经济和运营挑战有深入的理解。
- 通过规范使用Salesforce,准确掌握机会、风险和预期增长。
- 为客户提供服务所需的内部团队——整合运营、产品、咨询、销售、财务等团队。
查看英文原文
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
This is an evergreen position intended to build a pipeline of qualified candidates for anticipated future openings. While we may not have an immediate vacancy today, we regularly hire for this role and encourage interested candidates to apply so we can connect as opportunities become available.
Own the relationship. Grow the partnership. Make our clients better.
THE OPPORTUNITY
Element manages some of the largest and most complex commercial fleets in the world. But our opportunity with clients goes well beyond managing vehicles.
As fleets become more connected, data-driven and technology-enabled, our clients are looking for a partner who can help them lower costs, improve productivity, manage risk and rethink how their fleets operate.
As a Relationship Manager, you will own a portfolio of important Element clients and be accountable for the health, retention and growth of those relationships. You will know your clients' businesses, understand what matters to their executives and bring the best of Element to solve their problems.
This is not a customer-service role and it is not simply account administration. It is a commercial leadership role for someone who wants to build trusted executive relationships, find opportunities others miss and turn strong client relationships into measurable business growth.
WHAT YOU WILL OWN
- The overall relationship, retention and commercial growth of your assigned client portfolio.
- Executive relationships with the people who influence fleet, finance, procurement, operations and strategy.
- A clear account strategy for every major client: where we are today, where the opportunity lies and how we will grow the relationship.
- Renewals, pricing discussions, expansion opportunities and the introduction of relevant Element products and services.
- A strong understanding of each client's business priorities, fleet economics and operational challenges.
- Accurate visibility into opportunities, risks and expected growth through disciplined use of Salesforce.
- The internal team required to deliver for the client — bringing together Operations, Product, Consulting, Sales, Finance and other Element capabilities when needed.
WHAT SUCCESS LOOKS LIKE
- You deepen relationships rather than simply maintain them.
- Your clients see you as a trusted business partner who understands their company, not simply their fleet.
- You consistently identify opportunities to increase value for the client and expand Element's relationship — through additional services, geographies, products or capabilities.
- You anticipate renewal and relationship risks before they become problems.
- And you make Element easier to do business with by taking ownership, navigating the organization and getting things done.
WHO WE ARE LOOKING FOR
- You are commercially minded, curious, and comfortable dealing with senior executives.
- You ask good questions, understand how businesses make money, and can translate a client's problem into an actionable solution.
- You have successfully managed and grown complex B2B relationships, ideally with large enterprise customers.
- You are comfortable discussing pricing, contracts, financial trade-offs and business cases — not simply service levels.
- You can influence across an organization without relying on hierarchy, and clients trust you because you do what you say you will do.
- Most importantly, you take ownership. When something matters to your client, you see it through.
- Experience in fleet, mobility, transportation, financial services, technology or another complex B2B services environment is helpful, but not essential. We are more interested in what you have accomplished and how you think.
WHY ELEMENT
Element is the world's largest publicly traded pure-play automotive fleet manager, serving sophisticated organizations across North America, Australia, New Zealand and Ireland.
We combine scale and deep fleet expertise with an expanding set of technology, data and mobility capabilities. For someone who wants to work with major companies on meaningful operational and financial challenges — and help shape what modern fleet management becomes next — this is an interesting time to join us.
LOCATION AND WORKING ARRANGEMENT
- Location: Canada
- Working arrangement: Remote
- Travel: Limited travel
COMPENSATION
The hiring base salary range for this position is $100,000 - $132,000 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.
By applying, you'll be considered for future opportunities that align with your experience. While there may not be an immediate opening, our recruiting team reviews applications on an ongoing basis and may contact qualified candidates for exploratory conversations, networking opportunities, or future positions as hiring needs arise. Because this is a talent pipeline posting, the timing of recruiter outreach will vary based on business needs and anticipated openings.
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.
Originally posted on Himalayas